High Speed Training Reviews

Name: High Speed Training
Address: High Speed Training Limited, Riverside Business Park, Dansk Way, High Speed Training Limited, Riverside Business Park, Dansk Way, Ilkley
Rating: 4.74

4.7 Rating 28,634 Reviews

98 %

of reviewers recommend High Speed Training

4.7

Based on 28,634 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About High Speed Training:

We provide high-quality, certified training courses to help your business comply with legislation and ensure your employees are up-to-date with relevant training.

We have over 160 courses in a range of subject areas, including Food Hygiene, Health and Safety, Professional Skills, Health and Nutrition and Safeguarding People. Our range of courses is continually expanding so keep checking back for updates!

Visit Website

Phone:

0333 006 7000

Email:

reviews@highspeedtraining.co.uk

Location:

High Speed Training Limited, Riverside Business Park, Dansk Way,
High Speed Training Limited, Riverside Business Park, Dansk Way
Ilkley
LS29 8JZ

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This test did not take 2 hours, went on too long for middle age severely blind person.”

Helpful Report

Posted 8 years ago

“One of the videos suggested on YouTube has been removed - needs amending on your course”

Helpful Report

Posted 8 years ago

Hi Daisy, Thank you for taking the time to leave us a review. I have passed your feedback on to our Production team who have ensured that all links in the course are working correctly. If you wish to revisit the slide in question the content will now load without issue. Thank you again and we wish you all the best in the future, Regards, Adam (Customer Support, High Speed Training)

Posted 8 years ago

“Fantastic”

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Posted 8 years ago

“It was full of information but on the quiz question 21 out of the 60 in the Level 3 Health and Safety at Work gave me a correct 'correct, well done' and then a big red cross. This I found confusing”

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Posted 8 years ago

“I learned a lot about food hygiene”

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Posted 8 years ago

“good trainig”

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Posted 8 years ago

“The coursework was factual with to the point information that make remembering the information easier and helped to maintain concentration. However the course can be improved by 1) Having a notice to let people know that the course will be read out them, so they can turn on their speakers/put on headphones. 2) On some of the coursework pages the reading out did not work. 3) There is no spellchecker in the questions that you have to fill in the missing words.”

Helpful Report

Posted 8 years ago

Hello, Thank you for your review and feedback. We really value the opinions of our customers so I've passed your comments onto the appropriate team to see if there is something we can do for future users. Thank you again and we wish you all the best in the future. Kind regards, Adam Rhodes (Customer Support, High Speed Training)

Posted 8 years ago

“Simple to follow Completed in under an hour”

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Posted 8 years ago

Good afternoon, Thank you for your review and your feedback, we really appreciate it! I hope that the knowledge you learnt will help you in the future and if you need anything else, please don't hesitate to contact us directly. Many thanks! Best wishes, Ashleigh Copeland (Customer Support, High Speed Training)

Posted 8 years ago

“It was a quick an informed way of learning about Legionella Risk Assessments, however, it did not offer anything I could have not found out by researching public information online. Essential information for someone in my profession as an inventory clerk was left out including how to draw schematic diagrams and how to check water storage temperatures and outlets. I have had to further my learning independently to find out this crucial information and would strongly advise that High Speed Training addressed this issue for future learners.”

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Posted 8 years ago

Good morning, Thank you for your review! We really value the opinions of our customers so I've passed your comments onto the appropriate team to see if there is something we can do for future users. Thank you again and we wish you all the best in the future. Best wishes, Ashleigh Copeland (Customer Support, High Speed Training)

Posted 8 years ago

“The system kept logging me out during the course and the assessment.”

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Posted 8 years ago

Hello Claudia, Thank you for your review and feedback. I’m really sorry to hear that you were experiencing problems with the course. I will pass this information to the relevant team to investigate, so we can ensure it does not happen in the future. I hope that the knowledge you learnt will help you in the future and if you need anything else, please don't hesitate to contact us directly. Many thanks! Best wishes, Ashleigh Copeland (Customer Support, High Speed Training)

Posted 8 years ago

“Fairly detailed slides and vocals The test is far too easy in my opinion. In the sections where you choose your answers it is really easy to identify the wrong answers as there too obvious. I would like to have seen harder questions to really challenge me”

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Posted 8 years ago

Hi Deborah, Thank you for your review and feedback, we really appreciate it. We value the opinions of our customers so I've passed your comments onto our production team to see if there is something we can do for future users. Thank you again and we wish you all the best in the future. Kind regards, Adam (Customer Support, High Speed Training)

Posted 8 years ago

“I did learn some things but it was painfully boring”

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Posted 9 years ago

Good afternoon, thank you for your review. We appreciate all forms of feedback. It's great to hear that you learnt new things by doing our course. I'm sorry to hear you found it boring, we try to keep our training courses as interactive and as enjoyable as possible. We're always looking to improve our services, so If you'd like to contact us to discuss this further, you can call: 0333 006 7000 or e-mail: support@highspeedtraining.co.uk with your suggestions. Best wishes, Olivia (Customer Support, High Speed Training).

Posted 9 years ago

“Well layed out , easy to understand and work through. Only thing I feel would be beneficial is a post course reminder guide as a quick reference for the future to keep to hand whist at work.”

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Posted 9 years ago

Good afternoon, Thank you for your review and your feedback, we really appreciate it! Just in case you didn't know, even after you have completed the course and passed the test, your login details will remain valid for 12 months so you can login again in the future if you need to refer back to the course material. To do this, simply log back in (with your login details) and click "Previous" in the modules until you've reached the pages that you want to review. I hope that helps but please feel free to contact our Support Team on 0333 006 7000 or support@highspeedtraining.co.uk if you want any further information. We're here Monday through Friday, 9am - 5pm. Best wishes, Ashleigh Copeland (Customer Support, High Speed Training)

Posted 9 years ago

“It was very good as I needed a course that would flexible and work in conjunction to my busy schedule. The course could have been a bit more visual and maybe there could have been some video clips and examples of some of the food safety procedures.”

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Posted 9 years ago

Hello Aaron, Thank you for your review and your feedback, we really appreciate it! We really value the opinions of our customers so I've passed your comments onto the appropriate team to see if there is something we can do for future users. Thank you again and we wish you all the best in the future. Best wishes, Ashleigh Copeland (Customer Support, High Speed Training)

Posted 9 years ago

“I done level 2 food hygiene for catering so for some one of some experience in food hygiene I knew a bit already but needed an update for new job I thought it went through a good verity of subjects in enough detail and I did pass tho I only got one question wrong through an accident of hitting wrong one as was doing it on my phone never mind it was the first question so I got every other one correct and my score was 96.7? And thought the test could have been a bit better eg more questions about different things.”

Helpful Report

Posted 9 years ago

Hi Cheryl. Thank you so much for your review! We really value the opinions of our customers so I've passed your comments onto the appropriate team. The assessment consists of 30 multiple choice questions with a pass mark of 70%. so congratulations for passing with such a high pass mark! Also, I was just wondering if you are happy to possibly revise your star rating as 3 Stars, or less, is considered a "Negative Review" and can affect how other customers view our training. To do this, please refer back to the "Congratulations" e-mail that you received when you finished the training. If you re-review the course it will change your star rating. If you'd like to contact us, you can call: 0333 006 7000 or e-mail: support@highspeedtraining.co.uk if you would like to discuss this further. Wishing you all the best for the future, Olivia (Customer Support, High Speed Training).

Posted 9 years ago

“A good course but I would have liked to print sections so that I could action.”

Helpful Report

Posted 9 years ago

Hi Catherine. Thank you for your review! As the course is 100% interactive, the course cannot be printed, however just in case you didn't know, even after you have completed the course and passed the test, your login details will remain valid for 12 months so you can login again in the future if you need to refer back to the course material. All the best, Olivia (Customer Support, High Speed Training). To do this, simply log back in (with your login details) and click "Previous" in the modules until you've reached the pages that you want to review. I hope that helps but please feel free to contact our Support Team on 0333 006 7000 or support@highspeedtraining.co.uk if you want any further information. We're here Monday through Friday, 9am - 5pm.

Posted 9 years ago

“Course was good with acceptable base coverage. Some questions were presented poorly.”

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Posted 9 years ago

Hi Stephen, Thank you for your review and your feedback, we really appreciate it. I'm sorry to hear that you found that some of the questions were presented poorly. We're always looking to improve our services and if you could please let us know which questions you thought needed improving that would be really helpful. If you could please contact our Support Team, that would be great: support@highspeedtraining.co.uk / 0333 006 7000. We're here Monday through Friday, 9am - 5pm. Kind regards, Adam Rhodes (Customer Support, High Speed Training)

Posted 9 years ago

“The content was good for people who are new to DSEAR Attention to detail could have been better no mention of earthing in the whole of the presentation Considering it is a safety course, the photos could have been to a better standard. The guy cleaning the floor, galvanised metal buckets that are earthed, not a plastic bucket on wheels. The lady holding the clipboard in the introduction to DSEAR risk assessment was wearing plastic gloves. These are insular and can generate static. The guy holding the 22 litre drum over his head doesn't produce an image of good safe practices. I thought this image was crazy in a safety presentation No mention of restricting mobile phones, or common electrical device people carry these days The guys in the wood workshop had no safety goggles or dust masks”

Helpful Report

Posted 9 years ago

Hi Neil, Thank you for your taking the time to provide feedback on our course, we really appreciate it. I have passed your comments onto the appropriate team so we can try and do something to benefit future users. Thank you again and we wish you all the best in the future. Kind regards, Adam (Customer Support, High Speed Training)

Posted 9 years ago

“very informative, but the multiple choice questions mostly had an obvious right answer”

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Posted 9 years ago

Hello Alison, Thank you for your review and feedback, we really appreciate your comments! I'm sorry to hear that you felt that some of the questions were obvious. We're always looking to improve our services and if you could please let us know further detail that would be really helpful for us, moving forward. If you'd like to contact us, you can call: 0333 006 7000 or e-mail: support@highspeedtraining.co.uk with your suggestions. Many thanks! Best wishes, Ashleigh Copeland (Customer Support, High Speed Training)

Posted 9 years ago

“Very slow progression from one page to the next. Would improve things if all the text for each page was dropped in at once so you could read at your own pace. Also, in a couple of places, the text did not match the audio commentary. In particular, on page 10 of 12 of section 2, the text refers to the employer whilst the audio refers to the employee. It is therefore impossible to know with whom the responsibility lies.”

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Posted 9 years ago

Hi John. Thank you for your review and feedback, we appreciate it a lot. We really value the opinions of our customers so I've passed your comments onto the appropriate team who are currently looking to see if there is something we can do for future users. If you could please contact our Support Team with any further information with regards to the text not matching the audio, that would be really helpful: support@highspeedtraining.co.uk / 0333 006 7000. We're here Monday through Friday, 9am - 5pm. Kind regards, Olivia (Customer Support -High Speed Training)

Posted 9 years ago

High Speed Training is rated 4.7 based on 28,634 reviews