High Speed Training Reviews

Name: High Speed Training
Address: High Speed Training Limited, Riverside Business Park, Dansk Way, High Speed Training Limited, Riverside Business Park, Dansk Way, Ilkley
Rating: 4.74

4.7 Rating 28,634 Reviews

98 %

of reviewers recommend High Speed Training

4.7

Based on 28,634 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About High Speed Training:

We provide high-quality, certified training courses to help your business comply with legislation and ensure your employees are up-to-date with relevant training.

We have over 160 courses in a range of subject areas, including Food Hygiene, Health and Safety, Professional Skills, Health and Nutrition and Safeguarding People. Our range of courses is continually expanding so keep checking back for updates!

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Phone:

0333 006 7000

Email:

reviews@highspeedtraining.co.uk

Location:

High Speed Training Limited, Riverside Business Park, Dansk Way,
High Speed Training Limited, Riverside Business Park, Dansk Way
Ilkley
LS29 8JZ

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Course was a good summary but could have been improved with practical practice tasks. Presentation was wordy and pictures distracting when visual examples of what was being discussed could have been more useful.”

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Posted 8 years ago

Thank you for your comments which are very much appreciated, I will certainly pass your feedback on to our production team. Best wishes, Angela Dillon (Customer Support, High Speed Training)

Posted 8 years ago

“It was too much talking - needs more vids and diagrams and pictures - very quick to do thou :-)”

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Posted 8 years ago

Thank you for your comments which are very much appreciated, I will certainly pass your feedback on to our production team. Best wishes, Angela Dillon (Customer Support, High Speed Training)

Posted 8 years ago

“It wasn't bad experience just time it took for the literature to upload on to the screen which is not a bad aspect if your not a quick reader, but overall the experience was good and I achieved what I wanted.”

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Posted 8 years ago

Hi Alvin, Thank you for your review. I'm sorry to hear that you found the course to be a little slow. For future reference, you can adjust the speed of the course by going in the settings section shown as a 'cog' in the bottom right corner of your course page. I'm glad your overall experience was a good one, if you need anything at all please get in touch directly! Thanks again, Lizzy Newman (Customer Support, High Speed Training)

Posted 8 years ago

“Not so much a bad experience, but I have a query on the issue of applying CPR to someone if working alone. Page 10 of section 2 states that if you are alone, 'give person CPR before calling emergency services'. This goes against the first aid training I have just completed. I was trained to call for help first or at least know you have back up in the form of the emergency services prior to starting CPR. This is because once you start CPR you cannot stop until someone of authority says you can or the patient 'comes round'. Also you may get tired and become unable to continue CPR. Having used the reusci Anne doll in practice, it really is tiring, and that's without emotion / pressure of dealing with an actual person. In this situation I would ensure the patient would not come to further harm, dial 999, then do CPR in accordance with the first aid training I have received.”

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Posted 8 years ago

Hello Gregory, Thank you for your review and feedback, we appreciate it a lot. I have run this query by the appropriate team to have a look into this for you. I will send you an email directly to discuss this further. Thanks again! Kind regards, Lizzy Newman (Customer Support, High Speed Training)

Posted 8 years ago

“HiHi I have just completed the on line test but have a query over question 13. All of the 4 possible answers would have an affect on a child experiencing DVA however, the system would not allow me NOT to tick any boxes and move onto the next question? I found this very frustrating as I would have scored 15/15 I would very much appreciate If my results could be amended. Kind regards Patricia Holdsworth”

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Posted 8 years ago

Hello Patricia, Thank you for your review! Would you possibly be able to provide me with the specific quiz question you are referring to, as the questions are randomly selected. As soon as I have this I will pass it to the appropriate team to look into right away! You can contact me directly on 0333 006 7000 or support@highspeedtraining.co.uk. We're here Monday through Friday, 9am - 5pm. Many thanks! Ashleigh Farigu (Customer Support, High Speed Training)

Posted 8 years ago

“A couple of minor mistakes throughout which I forgot to write down; One about Vitamin K being given to all babies - true it is usually given but it is technically optional. one of my questions was which food should not be given to infants due to its allergenic properties. To which I answered bread as this is mentioned in the course as leading to a higher chance of getting coeliac disease. It said that this was wrong and that honey was correct but the course mentioned nothing about honey being an allergen but that the reason you should not give this to infants was due to bacteria. Thanks”

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Posted 8 years ago

“Ambiguous questions and answers during final exam”

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Posted 8 years ago

Hello Richard, Thank you for your review and your feedback, we really appreciate it! I'm sorry to hear that you felt some of the questions in the assessment were ambiguous. We're always looking to improve our services so if you could please let us know further detail that would be really helpful for us, moving forward. If you'd like to contact us, you can call: 0333 006 7000 or e-mail: support@highspeedtraining.co.uk. Best wishes, Ashleigh Farigu (Customer Support, High Speed Training)

Posted 8 years ago

“The training as a whole was very easy to use and clear, with easy access so it could be completed over a period of time. However I found the questions in the test were very ambiguous, often with more than one sensible answer. Also sometimes in the training modules there were mistakes, with sentences being repeated exactly. The food borne disease and bacteria sections also didn't flow logically, with the sections chopping and changing.”

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Posted 8 years ago

Hi Hannah, Thank you for your review and feedback, we really appreciate your comments! I'm sorry to hear that you didn’t enjoy some aspects of the course. We're always looking to improve our services and if you could please let us know any thoughts for improvement you have, that would be really helpful for us moving forward. If you'd like to contact us, you can call: 0333 006 7000 or e-mail: support@highspeedtraining.co.uk with your suggestions. Many thanks! Abby Eden (Customer Support, High Speed Training)

Posted 8 years ago

“Content was there but the course was basically two hours of lists being read out - not the best to keep interest.”

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Posted 8 years ago

“The course was ok but although I completed it. It really wasn't very relevant to my child minding and i thought it would involve more food related issues rather than machinery.”

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Posted 8 years ago

“question I got wrong.....your answer to me was wrong.”

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Posted 8 years ago

“Page 12 disclosing offences - last line reads - penalty for disclosing offences can be maximum of 5 years in prison...surely this should read NOT disclosing offences ?!”

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Posted 8 years ago

Hello Neil. Thank you for your review! I have passed this onto the appropriate team to look into right away, so that it can be changed for future users. Thanks again. Ashleigh Farigu (Customer Support, High Speed Training)

Posted 8 years ago

“Too slow downloading text. Made it annoying & harder to absorb information.”

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Posted 8 years ago

“It was adequate to satisfy the task. Some photos were not correct. There was some duplication of text.”

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Posted 8 years ago

Hello, Thank you for your review! We're always looking to improve our services so if you could please let us know further detail that would be really helpful for us, moving forward. If you'd like to contact us, you can call: 0333 006 7000 or e-mail: support@highspeedtraining.co.uk. Many thanks! Ashleigh Farigu (Customer Support, High Speed Training)

Posted 8 years ago

“some of the questions are ambiguous”

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Posted 8 years ago

“Content was good, aims of the course good and basic information of how to behave in the professional environment was good. In my opinion the slides were too word strong and not enough visuals applied, there is a voice over already which does not correlate to the timing of the wording which means you are reading faster than you're hearing and can make it confusing or just irritating.”

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Posted 8 years ago

Hi David, Thank you for your review and feedback, we appreciate it a lot. We really value the opinions of our customers so I've passed your comments onto the appropriate team to see if there is something we can do for future users. Thank you again and we wish you all the best in the future. Kind regards, Lizzy Newman (Customer Support, High Speed Training)

Posted 8 years ago

“This course could be more interactive due remember steps.”

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Posted 8 years ago

“Nothing is wrong Just a lot of information dyslexic person like me.”

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Posted 8 years ago

“It was never going to be the most entertaining of subject but if you had more than one person reading the material it would help to keep interest. One voice for 3+hours is rather tedious”

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Posted 8 years ago

“Good service”

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Posted 8 years ago

High Speed Training is rated 4.7 based on 28,634 reviews