High Speed Training Reviews

Name: High Speed Training
Address: High Speed Training Limited, Riverside Business Park, Dansk Way, High Speed Training Limited, Riverside Business Park, Dansk Way, Ilkley
Rating: 4.74

4.7 Rating 28,634 Reviews

98 %

of reviewers recommend High Speed Training

4.7

Based on 28,634 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About High Speed Training:

We provide high-quality, certified training courses to help your business comply with legislation and ensure your employees are up-to-date with relevant training.

We have over 160 courses in a range of subject areas, including Food Hygiene, Health and Safety, Professional Skills, Health and Nutrition and Safeguarding People. Our range of courses is continually expanding so keep checking back for updates!

Visit Website

Phone:

0333 006 7000

Email:

reviews@highspeedtraining.co.uk

Location:

High Speed Training Limited, Riverside Business Park, Dansk Way,
High Speed Training Limited, Riverside Business Park, Dansk Way
Ilkley
LS29 8JZ

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Getting started with the password. If I hadn't written it down I wouldn't have accessed it”

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Posted 8 years ago

“Didn't think it was in-depth enough.”

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Posted 8 years ago

Hello Archibald, Thank you for your review and feedback, we really appreciate your comments! We're always looking to improve our services so if you could please provide us with further detail that would be really helpful for us, moving forward. If you'd like to contact us, you can call: 0333 006 7000 or e-mail: support@highspeedtraining.co.uk with your suggestions. Many thanks! Ashleigh Farigu (Customer Support, High Speed Training)

Posted 8 years ago

“I felt the lady's voice was very dull and spoken on one level, I found it hard to concentrate on the course as her voice made me sleepy. Also, the clicking of the mouse after she had finished speaking on every page was very irritating.”

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Posted 8 years ago

“It was comprehensive and necessary but very boring.”

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Posted 8 years ago

“Its nothing wrong with the course per se, I'm just not convinced that this is a good way of training people for something so serious. Ignoring that overall bias, the course was quite good but definitely needs more videos (e.g. one for the choking procedure). Some short tests at the end of each section would help things to sink in. Finally, and less importantly, the audio speed should really match the display of text speed.”

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Posted 8 years ago

“Not a bad experience. Just use to very good half day courses in it. However just needed a quick update and certificate. Would have liked the most up to date Food Safety First Principles Book with the course. Would have liked a way of asking questions. Thank you”

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Posted 8 years ago

Hi Hilary, thank you for your feedback - we appreciate all kinds of feedback. I have ensured I have passed this information onto the team to see if it's something we can look into for the future. Please feel free to contact us if there is anything else you would like to discuss. Many thanks and have a lovely week. -Olivia

Posted 8 years ago

“When I did the quiz after completed the assessment, one of the questions is asking why might the child does not want to disclose his problem and there's 4 possible answers. I knew that all possible answers are correct but it was not possible for me to select all of them, only one was abe to be selected and when I checked the answer, it says they are all correct! It means I was not able to get 100 percent!”

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Posted 8 years ago

“Whilst the content was good the format was bland and not very engaging. Perhaps typical of an e-learning package!”

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Posted 8 years ago

“I felt that some of the research and terminology was a little outdated. The case studies also focused on lower functioning autistic children and stereotypical traits. It would have been beneficial to have some case studies and information regarding higher functioning children; in particular girls and how they often present differently.”

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Posted 8 years ago

“The information was good and informative. My only gripe is that one of the quiz questions about the ladder (the one that I got wrong) doesn't make sense. The question was asking what should you do....”

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Posted 8 years ago

“It would be good if the training was setting relevant.”

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Posted 8 years ago

“no it was ok just took a lot longer than I thought it would”

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Posted 8 years ago

“There were a couple of occasions where the correct answer would not be accepted which meant going backwards and changing answers until the test accepted the original answer. Not very "Highspeed" and very frustrating!”

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Posted 8 years ago

“Acceptable was the middle option, so would seem not to indicate a bad experience but a neutral one. The course wasn't outstandingly good, as there were sections where the content wasn't particularly clear. In addition, some of the questions in the quiz weren't relevant to the majority of workers having to engage with Data Protection issues. For example, only an organisation's Data Protection Officer is really going to have to engage with the ICO's notification procedure, so a question about the cost of registration is rather wasted. It would surely be more relevant to test whether someone is able to recognise a Subject Access Request or some other element they are likely to encounter in their work.”

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Posted 8 years ago

“You should not be able to click out of module until the person has finished speaking”

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Posted 8 years ago

“Very monotonous voice used, some of the questions in the quiz were confusing, badly worded and used double negatives.”

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Posted 8 years ago

Hello Gill, Thank you for your review and your feedback. I'm sorry to hear that you felt that some of the questions were confusing. We're always looking to improve our services so if you could please let us know further detail that would be really helpful for us, moving forward. If you'd like to contact us, you can call: 0333 006 7000 or e-mail: support@highspeedtraining.co.uk. Best wishes, Ashleigh Farigu (Customer Support, High Speed Training)

Posted 8 years ago

“Nothing went wrong, just not the bet training I have received in this area, not much choice out there, there seemed to be a very token inclussion of child dignity, it covers all the main points, however some of the questions were not asked and answered in the best way”

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Posted 8 years ago

Hello Stephen, Thank you for your review and feedback. We really value the opinions of our customers so I've passed your comments onto the appropriate team. Best wishes, Ashleigh Farigu (Customer Support, High Speed Training)

Posted 8 years ago

“It wasn't a bad experience at all, I think the presentation and style was spot on, and overall the content very good and pitched at the right level. And a really good way of getting a refresher after 2 whole weekends taken up with this in the past! But I just had 2 concerns: the advice on how to treat croup (the NHS website amongst others) advises against the whole damp air in a bathroom treatment. Also, for a fever, the NHS website also states that "sponging your child with cool water isn't recommended to reduce a fever.". (I know the guidance for first aid seems to change all the time, I just wanted to point out these discrepancies. Even if you add a footnote to discuss the different opinions/ medical arguments.) Hope this helps - think this is a really great product.”

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Posted 8 years ago

Good afternoon, Thank you very much for your feedback, we really appreciate it! I'm pleased to hear that the layout of the course worked well for you. With regards to the concerns that you have raised, I have passed these to the appropriate team so that they can look into this further. Thank you again! Best regards, Ashleigh Farigu (Customer Support, High Speed Training)

Posted 8 years ago

“The training was good. However, I like to be able to print out and review the course in the future if need it and it wouldn't let me.”

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Posted 8 years ago

Hello, Thank you for your review! We do not produce print outs of our course material, as the courses contain interactive material. It is also important that we keep legislation up to date and by providing printed course material it means that users may be referring to out of date legislation. You can however log back into your training and review the course material for 12 months after you have completed the training. To do this, simply log back in (with your login details) and click "Previous" in the modules until you've reached the pages that you want to review. I hope that helps but please feel free to contact our Support Team on 0333 006 7000 or support@highspeedtraining.co.uk if you want any further information. We're here Monday through Friday, 9am - 5pm. Best wishes, Ashleigh Farigu (Customer Support, High Speed Training)

Posted 8 years ago

“The writing was too small and there were no facilities to increase the font.”

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Posted 8 years ago

High Speed Training is rated 4.7 based on 28,634 reviews