Hobbs Reviews

Name: Hobbs
Rating: 4.40

4.4 Rating 3,783 Reviews

87 %

of reviewers recommend Hobbs

4.4

Based on 3,783 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Hobbs:

Over the decades, Hobbs has evolved from a small shoe label into a womenswear brand synonymous with the best of British design. Drawing on a rich heritage yet always looking forward, our collections are designed to answer the needs of the life-loving modern woman.

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“I am always delighted with my purchases from Hobbs”

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Posted 4 months ago

“Hobbs clothes are such great quality, worth paying a bit extra.”

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Posted 4 months ago

“perfect fit, feels lovely and soft and looks stylish”

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Posted 4 months ago

“Excellent service”

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Posted 4 months ago

“I ordered this dress for a wedding. It arrived in two days, perfect fit and can't wait to wear it.”

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Posted 4 months ago

“Quality clothing and never disappoints.”

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Posted 4 months ago

“great styles”

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Posted 4 months ago

“Good quality clothing”

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Posted 4 months ago

“Excellent service.”

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Posted 4 months ago

“Great choice of shoes”

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Posted 4 months ago

“I loved this top and the fit was perfect”

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Posted 4 months ago

“Customer services will not respond to Whatsapp though they read message. Only respond to emails, promptly. I would have prefered no to refund faulty items but send new ones”

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Posted 4 months ago

Hi there, We’re very sorry for the frustration you’ve experienced with contacting our customer service team via WhatsApp. We understand how inconvenient it can be when messages aren’t responded to as expected, and we appreciate your preference for a replacement rather than a refund. Your feedback is important and will be shared with our team as we continue to improve how we handle customer communications and faulty items. Thank you for bringing this to our attention, and we’re sorry again for the inconvenience caused. Kind regards, Hobbs Customer Care

Posted 1 month ago

“It used to be a pleasure to receive mt hobbs delivery it was always perfect Not anymore”

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Posted 4 months ago

Good morning, I am so sorry to hear that you are not happy with the service provided to you. This is not the service I wish to provide our customers at all. Rest assured this will be investigated internally. Kind Regards - Hobbs Customer Care

Posted 4 months ago

“Quality is good, but a bit expensive”

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Posted 4 months ago

“Always reliable quality.”

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Posted 4 months ago

“Always quality, excellent service both in store and on line”

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Posted 4 months ago

“I have brought lots of clothes from Hobbs over many years and find them an excellent store. This recent purchase is the only item I have been unhappy with.”

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Posted 4 months ago

“Very prompt delivery and return”

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Posted 5 months ago

“lovely dress that can be dressed up or down easily. Delivery was fast and well packed”

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Posted 5 months ago

“I am usually impressed with Hobbs but the way in which the sale dress arrived was very disappointing.”

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Posted 5 months ago

Hi Jacqueline, Thank you for sharing your feedback. We’re really glad to hear that you’re usually impressed with us, but we’re very sorry that the delivery of your sale dress fell short of expectations. We take care in packaging and handling all orders, so it’s disappointing to hear that this wasn’t reflected in your experience. If you’d like, our customer service team would be happy to look into this further and see how we can make it right. We appreciate your support and hope your next order leaves a much better impression. Kind regards, Hobbs Customer Care

Posted 1 month ago

Hobbs is rated 4.4 based on 3,783 reviews