Hobbs Reviews

Name: Hobbs
Rating: 4.42

4.4 Rating 5,649 Reviews

87 %

of reviewers recommend Hobbs

4.4

Based on 5,649 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Hobbs:

Over the decades, Hobbs has evolved from a small shoe label into a womenswear brand synonymous with the best of British design. Drawing on a rich heritage yet always looking forward, our collections are designed to answer the needs of the life-loving modern woman.

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“Always have a good variety of clothes and the quality is fantastic”

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Posted 5 months ago

“Lovely dress just didn’t suit me. Hobbs return system is excellent.”

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Posted 5 months ago

“I normally try to buy Hobbs clothes from John Lewis as they come on a hangar, and can be worn as soon as they are opened. Conversely, the suit I bought from Hobbs arrived folded up, and was so ridiculously creased, it has made it very difficult to remove the creases in order to make what is a lovely suit look presentable. You have dumbed down over the past few years Hobbs, your clothes are only worth buying in the sale.”

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Posted 5 months ago

We’re really sorry to hear the Hobbs suit arrived creased and isn’t meeting your expectations. That isn’t the experience we want for you. If you’d like you can take to a store to be steamed and pressed free of charge, or if you prefer please reach out to one of our Customer Care team via our live chat or email to assist further.

Posted 5 months ago

“Great quality”

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Posted 5 months ago

“Quality clothes always guaranteed.”

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Posted 5 months ago

“Hobbs always deliver quickly”

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Posted 5 months ago

“Always good quality and this jumper in another colour was purchased in the Birmingham shop.”

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Posted 5 months ago

“I love my new Tyler Puffa coat, definitely one of my best buys! I ordered online and was delivered within the time stated. I would highly recommend.”

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Posted 5 months ago

“Smart elegant fashion Well tailored. Good fabrics With”

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Posted 5 months ago

“Simply perfect”

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Posted 5 months ago

“Great delivery and retuns experience”

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Posted 5 months ago

“Beautifully soft and will wear it alot - looks great with jeans and a coloured scarf”

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Posted 5 months ago

“Good company, timely delivery and easy returns.”

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Posted 5 months ago

“Saw the blouse on the traitors and in the sale as my daughter loved it so got for her”

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Posted 5 months ago

“Excellent quality and fit”

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Posted 5 months ago

“I would have liked to known the percentage of cashmere in jumper as it is merino wool and cashere.”

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Posted 5 months ago

Hello there, Thank you for sharing your feedback, Pauline. I’m sorry we didn’t have the information you were looking for regarding the jumper’s material composition. I understand how important transparency about fabric content is, especially when blends like merino wool and cashmere are involved. I’ve passed your comment to our product team to ensure details about fabric blends are readily available in future product descriptions.

Posted 4 months ago

“The blouse looked really nice online, but not so much in real life. The material was rough and scratchy and the sizing was way out - huge.”

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Posted 5 months ago

We’re really sorry the blouse didn’t meet your expectations in person and that the fit and feel were off. Please contact our Customer Care team so we can help with an easy exchange or return.

Posted 5 months ago

“I love Hobbs. Excellent quality. Great prices. I love the different designs, the everyday wear and occasion wear, plus the accessories and footwear. Being a size 3 their shoes fit me perfectly. My go to store for all of my clothes items. I now have a Hobbs only wardrobe.”

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Posted 5 months ago

“Great quality and fit.”

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Posted 5 months ago

“I find Hobbs a great place to shop, and have always felt confident in their sizing. Sadly, in the recent sale, I found that four of the dresses I ordered did not quite fit or suit me, and had to be returned, which was a surprise, as I have several Hobbs dresses which fit perfectly. The returns were straightforward, as always, and by returning them to a store I received an instant refund. Fortunately, I did find a dress which was a perfect fit, so my faith is restored.”

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Posted 5 months ago

Hobbs is rated 4.4 based on 5,649 reviews