Hobbs Reviews

Name: Hobbs
Rating: 4.42

4.4 Rating 5,644 Reviews

87 %

of reviewers recommend Hobbs

4.4

Based on 5,644 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Hobbs:

Over the decades, Hobbs has evolved from a small shoe label into a womenswear brand synonymous with the best of British design. Drawing on a rich heritage yet always looking forward, our collections are designed to answer the needs of the life-loving modern woman.

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“Excellent service. Quick delivery. Efficient return.”

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Posted 5 months ago

“Love the spacious Liverpool store.Super helpful staff”

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Posted 5 months ago

“Second order with Hobbs that never arrived and required a ridiculous amount of effort to get my money back. No real answers whatsoever. Purchase in store only if, you must.”

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Posted 5 months ago

We’re really sorry to hear about the delayed items and the difficulty with your refund. This isn’t the experience we want for you. We hope to welcome you back soon despite this experience.

Posted 5 months ago

“Delighted thanks 😊 great colour and great fit.”

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Posted 5 months ago

“Superb clothes. Quality fabrics and classic designs”

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Posted 5 months ago

“Great quality, lovely styles.”

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Posted 5 months ago

“Hobbs are very professional and clear in their products.”

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Posted 5 months ago

“A good company to order from, quality products, good customer service - no problems at all”

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Posted 5 months ago

“Always the go to place for fashion. Great quality and stylish clothing”

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Posted 5 months ago

“Beautiful dress , fitted very true to size ! Only slight problem was it was quite creased when it arrived”

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Posted 5 months ago

“Unfortunately, my gift never arrived in the giftbox I paid for so was extremely disappointed.”

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Posted 5 months ago

We’re really sorry your gift didn’t arrive in the giftbox you paid for. This isn’t the experience we want for you. We’ll look into what happened and work to make this right- please contact our Customer Care team so we can investigate and arrange a suitable resolution.

Posted 5 months ago

“Very lovely clothing for ocassional wear”

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Posted 5 months ago

“Good quality and high street price!”

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Posted 5 months ago

“I love it! It’s very flattering!”

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Posted 5 months ago

“Hobbs went above and beyond when I purchased my dress at full price and overnight there was a sale they honoured the price reduction and I got a refund which was amazing. Thank you Hobbs🌟”

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Posted 5 months ago

“Always have a good variety of clothes and the quality is fantastic”

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Posted 5 months ago

“Lovely dress just didn’t suit me. Hobbs return system is excellent.”

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Posted 5 months ago

“I normally try to buy Hobbs clothes from John Lewis as they come on a hangar, and can be worn as soon as they are opened. Conversely, the suit I bought from Hobbs arrived folded up, and was so ridiculously creased, it has made it very difficult to remove the creases in order to make what is a lovely suit look presentable. You have dumbed down over the past few years Hobbs, your clothes are only worth buying in the sale.”

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Posted 5 months ago

We’re really sorry to hear the Hobbs suit arrived creased and isn’t meeting your expectations. That isn’t the experience we want for you. If you’d like you can take to a store to be steamed and pressed free of charge, or if you prefer please reach out to one of our Customer Care team via our live chat or email to assist further.

Posted 5 months ago

“Great quality”

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Posted 5 months ago

“Quality clothes always guaranteed.”

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Posted 5 months ago

Hobbs is rated 4.4 based on 5,644 reviews