Hobbs Reviews

Name: Hobbs
Rating: 4.42

4.4 Rating 5,644 Reviews

87 %

of reviewers recommend Hobbs

4.4

Based on 5,644 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Hobbs:

Over the decades, Hobbs has evolved from a small shoe label into a womenswear brand synonymous with the best of British design. Drawing on a rich heritage yet always looking forward, our collections are designed to answer the needs of the life-loving modern woman.

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“The dress hasn’t arrived two weeks after I ordered it and paid for next day delivery. It’s too late for the event I wanted it for and if it does arrive I will have to return it. The only message I have found on the website order is that it’s delayed. An email would be more appropriate.”

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Posted 5 months ago

We’re really sorry your dress hasn’t arrived and that next-day delivery wasn’t met. This isn’t the experience we please reach out to us on our live chat so we can investigate immediately and arrange either fastest possible delivery or a refund if needed.

Posted 5 months ago

“Easy to order and super fast delivery”

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Posted 5 months ago

Hi Patrizia, thanks for your review. We’re glad you found it easy to order and that the delivery was super fast. We look forward to welcoming you back!

Posted 5 months ago

“Hobbs delivered swiftly, and the returns procedure was easy.”

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Posted 5 months ago

Hi Sharon, thanks for your review. We’re glad Hobbs delivered swiftly and the returns procedure was easy. If you’d like any style tips or alternatives, please let us know.

Posted 5 months ago

“Ordered online arrived sooner than expected beautifully packaged returns slip included just in case. Items fitted lovely true to size.”

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Posted 5 months ago

Hi Ava, thanks for your review. We’re glad the online order arrived quickly, looked beautifully packaged, and that the items fit true to size. We look forward to welcoming you back!

Posted 5 months ago

“Great fit and excellent quality”

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Posted 5 months ago

“Good value for money, beautiful earrings”

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Posted 5 months ago

“A great clothing company and I am a repeat customer. Timely and accurate customer service responses.”

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Posted 5 months ago

“I think Hobbs have communicated well and treated fairly. I originally ordered for next day delivery as was going away, but they were not able to do this. However, I received appropriate communication in time to make alternative arrangements for receipt of my item and a refund of postage.”

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Posted 5 months ago

“Beautiful dress for summer. Just the right length for someone who is petite which is welcome as Hobbs petite are often still way too long.”

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Posted 5 months ago

“My favourite colour . It’s light & it’s a great fit”

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Posted 5 months ago

“Service is efficient, purchases are beautifully packaged. Garments are well made”

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Posted 5 months ago

“I really love the dress, I didn’t want to buy it cuz of the price but am in love with it”

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Posted 5 months ago

“I am a huge Hobbs fan but alas I dont really like these socks . They are almost 💯 cotton which I love and is amazing. But they feel a bit thick and look a bit thick . I have bought Hobbs socks for many years and adore them usually. But these ones feel more like wool”

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Posted 5 months ago

“Great quality clothing from Hobbs, and good customer service.”

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Posted 5 months ago

“Your online service is proving to be a lottery. Items delivered directly are 'depoited' at Evri's whim. An expensive pair of boots lobbed at my front door with such force it damaged both the outer and inner boxes. This is also street facing so I'm grateful I live in a small village! 1st delivery to store: I turned up on a whim as I had not received notification that it was ready to collect. Second and third ok. Last order never even made it to store....”

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Posted 5 months ago

We’re really sorry to hear about the poor experience with delivery and the damage to your boots. That isn’t what we want for our customers. We hope to see you soon despite your experience.

Posted 5 months ago

“Great service”

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Posted 5 months ago

“Dress came carefully packaged and boxed to prevent damage to the embellishments around the neckline.”

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Posted 5 months ago

“Beautiful range of dresses”

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Posted 5 months ago

“Great colour”

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Posted 5 months ago

“I love Hobbs, the quality and style are fabulous.Expensive but worth the investment.However, I was disappointed with the trench - only because it was too big !”

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Posted 5 months ago

Hobbs is rated 4.4 based on 5,644 reviews