Hobbs Reviews

Name: Hobbs
Rating: 4.42

4.4 Rating 5,644 Reviews

87 %

of reviewers recommend Hobbs

4.4

Based on 5,644 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Hobbs:

Over the decades, Hobbs has evolved from a small shoe label into a womenswear brand synonymous with the best of British design. Drawing on a rich heritage yet always looking forward, our collections are designed to answer the needs of the life-loving modern woman.

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“Hobbs is always reliable, classic and quality goods and service/delivery/returns.”

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Posted 5 months ago

“Love my new purchase, I know what I buy will be good quality”

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Posted 5 months ago

“Efficient service”

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Posted 5 months ago

“Lovely quality, very stylish.”

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Posted 5 months ago

“Beautiful and classic blouses and knits”

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Posted 5 months ago

“Good quality”

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Posted 5 months ago

“The trousers are of great quality but VERY long for 5' 1" me and it has cost me £35 to have them altered to fit. Such a shame Hobbs didn't do petite size. I chose the trousers and matching top for travel which I'm sure will be comfortable.”

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Posted 5 months ago

Thanks for your review, Maureen. We’re glad the quality meets your expectations, though we’re sorry about the length and the need for alterations. We’ll pass your feedback about petite sizes to the product team. If you’d like, we can help you find alternatives or keep you posted on future petite ranges. If there’s anything else we can assist with, please reach out via live chat or email.

Posted 5 months ago

“Lots of variety, petite size 10 fits me perfectly. grat value when sale is on”

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Posted 5 months ago

“Needed dress for winter wedding. This was perfect and as in sale even more so. Measurements matched up too.”

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Posted 5 months ago

“Lovely coat great quality , got a Medium and found it a bit big . I’ve made a cuff in the sleeves and it’s much better . Would have sent it back and ordered a small but we’re out of stock and too nice to return and not have it so I kept it and slight alteration on sleeve length and I’d perfect”

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Posted 5 months ago

“A good choice for classic wardrobe staples.”

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Posted 5 months ago

“Beautiful good quality clothes. I'm so happy with my new coat. Hobby is always my first go to place when I need anything.0”

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Posted 5 months ago

“I am delighted with the Aimee top - excellent fit and lovely weight of material. The only reason I haven't given 5 stars is because when it arrived it was all screwed up in the bag and incredibly creased. I am just about to wash it for the first time and am hoping that the creases will disappear! To summarise - garment fine, packaging and use of Evri for deliveries, not so good.”

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Posted 5 months ago

“This a beautiful dress in a timeless style. Very stylish in a simple way; less really is more!”

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Posted 5 months ago

“Lovely colour, fits well”

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Posted 5 months ago

Hi Kathleen, thanks for your review. We’re glad you’re happy with the colour and fit. If you’d like any style tips or alternatives, please let us know.

Posted 5 months ago

“Hobbs never fails to deliver on quality pieces and a super service.”

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Posted 5 months ago

Hi Lynne, thanks for your review. We’re glad Hobbs delivers on quality pieces and a super service. If you’d like any style tips or recommendations, please let us know.

Posted 5 months ago

“Excellent service , great well made product , lovely fabric , styling & fit. The price in sale is very good value.”

Helpful Report

Posted 5 months ago

Hi there, thanks for your review. We’re glad you found the service excellent, the product well made, and the fabric, styling & fit lovely, with good value in sale. If you’d like any style tips or recommendations, please let us know.

Posted 5 months ago

“I ordered the dress in two sizes on 28th December , it arrived very promptly on 30th December but had to return both as I wouldn’t have felt comfortable wearing the dress. I returned the items on 5th January but, to date , I have received no personal acknowledgement that the items have been received back at base. My Post Office receipt indicated that they had been received but, more to the point, I haven’t had any inkling of when I will be refunded. I have to say it is the worst service of any of the top brands .”

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Posted 5 months ago

Hi there, We’re really sorry for the trouble with your return and the lack of acknowledgement or refund. This isn’t the experience we want for you. One of our Customer Care agents will be more than happy to assist you with this.

Posted 5 months ago

“Gorgeous dress”

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Posted 5 months ago

Hi Andrea, thanks for your review. We’re glad you think the dress is gorgeous. If you’d like any styling tips or alternatives, please let us know.

Posted 5 months ago

“Excellent service in-store at Southampton - lovely assistant steamed my Livia coat delivered by click and collect, which was badly creased in transit.”

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Posted 5 months ago

Hi Sinead, thanks for your review. We’re glad to hear you had excellent in-store service in Southampton and that the assistant helped steam your Livia coat. We'll be sure to pass your kind words on.

Posted 5 months ago

Hobbs is rated 4.4 based on 5,644 reviews