Hobbs Reviews

Name: Hobbs
Rating: 4.40

4.4 Rating 3,779 Reviews

87 %

of reviewers recommend Hobbs

4.4

Based on 3,779 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Hobbs:

Over the decades, Hobbs has evolved from a small shoe label into a womenswear brand synonymous with the best of British design. Drawing on a rich heritage yet always looking forward, our collections are designed to answer the needs of the life-loving modern woman.

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“Staff in the Buchanan Street store in Glasgow were very pleasant. They let me browse around the store and when I requested assistance they were very helpful. First class.”

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Posted 4 months ago

“Small and elegant clothes…. Apart from too many flowery things sometimes.. but it’s a matter of taste.”

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Posted 4 months ago

“Generally very good but have held back from giving 5 stars due to the poor packing of this item considering the price one would expect a little more care!”

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Posted 4 months ago

“Always good quality clothes. Easy delivery and on the odd time to have a return it is easy to send back.”

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Posted 4 months ago

“Super quality clothes.”

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Posted 4 months ago

“Disappointed— still haven’t received my dress.”

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Posted 4 months ago

Good morning, Thank you for taking the time to provide me with your feedback. I am so sorry to hear that there seems to be a delay with your order, this certainly is not he level of service I wish to provide our customers at all. Rest assured this will be looked into to ensure that your query is resolved. Kind Regards - Hobbs Customer Care

Posted 4 months ago

“Staff are wonderful, helpful and friendly. The Guildford store is beautifully presented, staff always ready to assist. Great shop and team.”

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Posted 4 months ago

“Fast efficient delivery and in my experience a smooth returns service. Good quality products, flattering and I think worth the extra cost”

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Posted 4 months ago

“Placed an order for Jamie puffer coat some weeks ago but it still hasn’t arrived, was due for delivery on the 10th now 6 days overdue, Very disappointing as this was a birthday gift.”

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Posted 4 months ago

Good morning, I’m really sorry to hear that your Jamie puffer coat still hasn’t arrived, especially as it was meant to be a birthday gift. I completely understand how disappointing and frustrating this delay must be. This is not the service I wish to provide our customers at all. Rest assured this will be reported. Kind Regards Hobbs Customer Care

Posted 4 months ago

“Quality clothes”

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Posted 4 months ago

“My wife regularly shops and Hobbs. The style and quality is generally excellent.”

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Posted 4 months ago

“Very disappointed”

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Posted 4 months ago

“No problems with previous orders mainly delivered to store. However my order which was a gift is still undelivered.”

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Posted 4 months ago

Good morning, Thank you for taking the time to provide me with your feedback. I am so sorry to hear that there seems to be a delay with your order, this is not the service I wish to provide our customers at all. Rest assured this will be reported. Kind Regards - Hobbs Customer Care

Posted 4 months ago

“Beautiful quality”

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Posted 4 months ago

“Lovely coat, fits like a glove - perfect christmas coat”

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Posted 4 months ago

“Poor communication from Hobbs on the whereabouts of my order.”

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Posted 4 months ago

Good morning, Thank you for taking the time to provide me with your feedback. I am so sorry to hear that there seems to be a delay with your order and not much communication with you regarding this. This certainly is not the level of service I wish to provide our customers at all. Rest assured this will be reported. Kind Regards - Hobbs Customer Care

Posted 4 months ago

“One of my favourite plsces to shop, but please can we have petite back in the leadebhall store in London.”

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Posted 4 months ago

“Love the cost. Ordered in a 14. Too small. Perfect in 16. I’m usually 14”

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Posted 4 months ago

“Very helpful staff in Horsham when I went to return the trousers”

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Posted 4 months ago

“I like Hobbs clothing as it is well designed and good quality. Classic styles which stand the test of time”

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Posted 4 months ago

Hobbs is rated 4.4 based on 3,779 reviews