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Hobbs Reviews

4.4 Rating 3,663 Reviews
87 %
of reviewers recommend Hobbs
4.4
Based on 3,663 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
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About Hobbs:

Over the decades, Hobbs has evolved from a small shoe label into a womenswear brand synonymous with the best of British design. Drawing on a rich heritage yet always looking forward, our collections are designed to answer the needs of the life-loving modern woman.

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Since I was sent the wrong size boots, in a box marked with the correct size, I cannot give five stars.
Helpful Report
Posted 4 months ago
I don’t like the style of dresses this year. The fabric patterns are too large and busy and poor colours. Very dull Hobbs can do better
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Posted 4 months ago
My only issue with Hobbs was the returns process. I hate that once you send your parcel off, it’s just a wait and see if it arrives.
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Posted 4 months ago
I have a winter coat from last year which gains compliments at each wearing.
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Posted 4 months ago
I purchased other good quality winter coats from Hobbs
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Posted 4 months ago
good quality
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Posted 4 months ago
Good quality clothing.
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Posted 5 months ago
One of the few quality ladies fashion companies left.
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Posted 5 months ago
I would have appreciated the dress being deliver in a box rather than a paper bag. The Evri delivery driver squashed it through the letter box,
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Posted 5 months ago
Altough the jumper is ovely it did arrive in shocking condition, very badly creased.
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Posted 5 months ago
Nice shop with helpful staff.
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Posted 5 months ago
I have worn selected Hobbs clothing over many years. I don't like the trend towards man-made fabrics rather than natural wool, etc. Some items I have had to return purely because I dont like the feel of the fabric or the lining of the jacket makes it not easy to put on or off (what happened to silk type lining). Some jackets are great at the more expensive end of the garments for sale. The length of trousers, jacket sleeves (I buy petite where possible on jackets) and the length of some jackets continue to be a problem for those of us around 5ft 4ins. What has happened to silk type lining on skirts as well.
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Posted 5 months ago
Nice shop overall. Don’t mind paying for quality but taking the mickey with polyester at £100 for a blouse!? Customers are not daft.
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Posted 5 months ago
The staff were great, but I was annoyed that I had to take my returned item to the post office myself, because the ' system' was down With hindsight- why didn't they take it to the post office?
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Posted 5 months ago
Very good clothes
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Posted 5 months ago
Friendly pleasant helpful staff and some nice classic lines.
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Posted 5 months ago
I use to buy my work clothes from Hobbs, now it's more for occasion clothes.
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Posted 5 months ago
It would be good to have an option for leg length, other brands have short, regular and long. Why cant Hobbs? I am not prepared to pay almost £100 to have to cut at least 100cm off the end of the legs.
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Posted 5 months ago
Nice, knits a bit expensive and only last one season.
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Posted 5 months ago
This bolero goes perfect with the Angelica dress. I do have a concern regarding the item arriving looking as if it had already been worn and with no tag on the item. Very suspicious that it was a customers return! The reason I didn’t send it back was because the size was running low
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Posted 5 months ago
Hobbs is rated 4.4 based on 3,663 reviews