Hobbs Reviews

Name: Hobbs
Rating: 4.42

4.4 Rating 5,617 Reviews

87 %

of reviewers recommend Hobbs

4.4

Based on 5,617 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Hobbs:

Over the decades, Hobbs has evolved from a small shoe label into a womenswear brand synonymous with the best of British design. Drawing on a rich heritage yet always looking forward, our collections are designed to answer the needs of the life-loving modern woman.

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“Absolutely fantastic, I tried a couple of sizes The returns were easy and the refunds almost immediate.”

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Posted 2 months ago

“Easy online ordering process. Good quality products, sometimes at discounted prices and swift delivery, thank you”

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Posted 2 months ago

“Beautiful dress , shame the body shoulder to waist ratio far too long for my petite frame 5ft . Would need 3 inch alteration/removal from top . Far too much fabric around bust and back area , would need a hump on my back to get a nice fit . Disappointed & returned both sizes I tried”

Helpful Report

Posted 2 months ago

Hi Karen, I’m really sorry the Hobbs dress didn’t fit your petite frame as hoped. If you’d like, we can explore a closer fit via an exchange or a refund for the items you returned. Please share your order number and which option you’d prefer (exchange for a different style/size or a refund), and we’ll take care of it promptly. Thank you for letting us know. Kind regards, Team Hobbs

Posted 1 month ago

“Very nice top, is on the short side, just to let you know. Quality is good”

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Posted 2 months ago

“Click and collect on time and Hobbs staff helpful and friendly upon collection. Purchases of good quality for the price.”

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Posted 2 months ago

“I was very impressed with the quality and fit of the Nita shirt. It's great, would recommend.”

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Posted 2 months ago

“Excellent service.”

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Posted 2 months ago

“Great customer service. Lovely clothing.”

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Posted 2 months ago

“It was easy to order my fascinator. The delivery time was excellent. The packaging was perfect and my fascinator arrived in perfect condition.”

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Posted 2 months ago

“Returned this dress. The neckline was too low and did not fit as well as other similar Hobbs dresses I have bought.”

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Posted 2 months ago

“excellent service and jacket is super quality”

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Posted 2 months ago

“The jacket came with lots of black fluff on it and was EXTREMELY creased. Some of the creases have dropped out having been hung up but there are still more creases. I am still thinking of returning the jacket. I was so digusted that I wrote to customer services with my complaint and sent lots of supporting photos”

Helpful Report

Posted 2 months ago

Hi Elizabeth, Thank you for getting in touch, and I’m very sorry to hear about the condition your jacket arrived in. I completely understand your disappointment, especially given the amount of black fluff and the severe creasing you described. We appreciate you taking the time to contact customer services and provide supporting photos. This is certainly not the standard we expect, and your feedback has been noted. If you do decide that you would like to return the jacket, we will of course be happy to assist you with the process. Kind regards, Team Hobbs

Posted 1 month ago

“とても可愛いワンピースでした。”

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Posted 2 months ago

“This item was delivered swiftly and I was delighted with the soft and silky texture of the blouse. It will be very easy to wear and does not look as if the material will crease . As a size 10 however, I did find the sleeves to be rather long and I will have to get them shortened. Despite this, I am delighted with the product.”

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Posted 2 months ago

“Have shopped with this store for many years. Never used the on-line store till now. Found the experience from ordering to receipt of goods satisfactory.”

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Posted 2 months ago

“Good quality clothing.”

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Posted 2 months ago

“Fantastic quality and price range. Gorgeous clothes, shoes and bags. Cannot go wrong shopping at Hobbs!”

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Posted 2 months ago

“Excellent, speedy service”

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Posted 2 months ago

“All very good quality dresses and you feel very sophisticated wearing the product”

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Posted 2 months ago

“Bought to try as a petite woman. The coat was heavy. Did not like material or this particular black/white pattern. Possible style did not suit a petite frame.”

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Posted 2 months ago

Hobbs is rated 4.4 based on 5,617 reviews