Hobbs Reviews

Name: Hobbs
Rating: 4.40

4.4 Rating 3,695 Reviews

87 %

of reviewers recommend Hobbs

4.4

Based on 3,695 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Hobbs:

Over the decades, Hobbs has evolved from a small shoe label into a womenswear brand synonymous with the best of British design. Drawing on a rich heritage yet always looking forward, our collections are designed to answer the needs of the life-loving modern woman.

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“I literally have just bought this blouse for my holiday which I am still enjoying ! The collar on the blouse has not been fitted properly and it pulls to one side . I don't expect this problem from Hobbs clothing so when I get home in one weeks time I will expect a refund from you it's absolutely terrible !”

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Posted 2 months ago

Hi Penelope, We’re really sorry to hear the collar isn’t fitted properly on your Hobbs blouse and that you’re disappointed. This isn’t the standard we aim for. You can also contact us via email or webchat for immediate assistance, it would be a pleasure to help you resolve this!

Posted 2 months ago

“Absolutely beautiful fabric and a comfortable shoe. Very pleased.”

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Posted 2 months ago

“Quality of Hobbs clothing is good with some nice styles but doesn't always cater for those of us who are 5ft 2ins and over 70.”

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Posted 2 months ago

“Started new job and have found my “uniform” for the winter in beautiful the jackets and trousers. Great quality. Lovely colours and great fit”

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Posted 2 months ago

“Good quality clothing from Hobbs. Always reliable and stylish.”

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Posted 2 months ago

“Thanks for the lovely styles of your clothing.”

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Posted 2 months ago

“Good quality clothing, delivery and packaging”

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Posted 2 months ago

“Samantha Petite Dress”

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Posted 2 months ago

Hi Sandra! Thank you for taking the time to leave us a 3-star review — we truly appreciate your feedback. If there’s anything specific that could have made your experience better, we’d love to hear more so we can continue improving.

Posted 1 month ago

“My go-to shop for clothes and accessories.”

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Posted 2 months ago

“Good as always”

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Posted 2 months ago

“Lovely shoes and a bargain in the sale. Look forward to wearing them in the spring”

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Posted 2 months ago

“The linen trousers are stylish and fit beautifully. Worth buying them.”

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Posted 2 months ago

“Good service in shop. Very helpful and accommodating. Plenty of choices.”

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Posted 2 months ago

“Unfortunately this jumper arrived damaged. There was a large hole in the sleeve.”

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Posted 2 months ago

Hi E, We’re really sorry to hear that your jumper arrived damaged. This is not the standard of quality we strive to provide. I’ve reviewed your order and can see that the refund has been processed, and the amount is on its way. I’ve also raised this with the team as feedback to help prevent similar issues in the future. Thank you so much for your understanding. Kind regards,

Posted 2 months ago

“Fantastic service. Easy to use website, Hobbs shops are always welcoming. Always visit a Hobbs shop when possible.”

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Posted 2 months ago

“I love Hobbs the quality is excellent”

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Posted 2 months ago

“Lovely elegant women’s smartwear. Have been a fan of Hobbs for years. I have 4 hobs coats now. Many thanks”

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Posted 2 months ago

“I love everything about Hobbs - the range, styles, fabrics, quality, timeless appeal to mix and match and the super friendly staff in the Guildford branch”

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Posted 2 months ago

“I returned this shirt and I needed to send 3 emails with details of calculations before Hobbs finally refunded the correct amount.”

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Posted 2 months ago

Hi Denise, We’re really sorry you had to go through sending multiple emails before the refund was correct. I’ve reviewed your order and can confirm the refund has been adjusted to the correct amount. If you need any further help, please let us know. Kind regards,

Posted 2 months ago

“Ordered only to be told a few days later it was out of stock. Very disappointed.”

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Posted 2 months ago

Hello there, I’m really sorry to hear your order was out of stock after you were told it would be available. That’s disappointing and not the experience we want. I’ll pass your feedback to our stock team to improve communications and stock updates to prevent this in the future.

Posted 1 month ago

Hobbs is rated 4.4 based on 3,695 reviews