Hobbs Reviews

Name: Hobbs
Rating: 4.40

4.4 Rating 3,694 Reviews

87 %

of reviewers recommend Hobbs

4.4

Based on 3,694 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Hobbs:

Over the decades, Hobbs has evolved from a small shoe label into a womenswear brand synonymous with the best of British design. Drawing on a rich heritage yet always looking forward, our collections are designed to answer the needs of the life-loving modern woman.

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“This was a birthday gift. If the recipient does like or want it, I will have it.”

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Posted 2 months ago

“Quick delivery”

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Posted 2 months ago

“Beautiful”

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Posted 2 months ago

“Easy to use online portal”

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Posted 2 months ago

“Delivered broken, someone had already written faulty on the bag it came in so should not have been sent out”

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Posted 2 months ago

Hi Angela, We’re really sorry your delivery arrived broken and that the bag was already marked as faulty. This isn’t the standard we aim for. . If you have any photos, please share them to help us prevent this in the future. In the meantime please contact us via email or webchat so we can put this right for you Kind regards, Team Hobbs

Posted 2 months ago

“I’ve purchased a few items over the years, my first one was a longline coat made of cashmere and wool for brother’s wedding in 1979(still use it a bit worn, but warm). The sales person was most helpful while in the changing room by passing an assortment sizes for me. (Grand central).”

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Posted 2 months ago

“Hobbs clothing is well made and on the whole good value. I think for me there is a reliance on animals for the materials...I don't buy these in part as I am allergic and otherwise I feel unethical to use silk and cashmere for instance. Style wise, more dresses with half sleeve,not cap sleeve would be better and knee length dresses are short in number! Linen is fabulous,mire please!”

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Posted 2 months ago

“No problems with Hobbs but do have to use Evri for online orders. Ordered coat for wife’s birthday paid next day delivery it never arrived drove from Newbury to Bracknell to shop very helpful staff got coat in shop just got refund for original order.”

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Posted 2 months ago

“Great quality and lovely styles”

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Posted 2 months ago

“There was a bottom missing on the sleeve and looked a bit untidy very disappointed”

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Posted 2 months ago

Hi Catherine, We’re really sorry the item had a missing bottom on the sleeve and looked untidy. This isn’t the standard we aim for. Please share a quick photo and your order number so we can look into this for you Kind regards, Team Hobbs

Posted 2 months ago

“good quality at reasonable prices”

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Posted 2 months ago

“It's beautiful”

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Posted 2 months ago

“I get all my suits from Hobbs, I love the feminine designs and that they fit my firm so well. Just a shame that they come rumpled up in plastic bags, for the money spent it would be nice if they were more carefully packed.”

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Posted 2 months ago

“Love this super warm stylish coat , so happy with the colour too”

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Posted 2 months ago

“Very happy with my jumper,good quality which I expect from Hobbs”

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Posted 2 months ago

“Good delivery & packaging”

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Posted 2 months ago

“I love these socks they are very comfortable”

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Posted 2 months ago

“quality cloths”

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Posted 2 months ago

“Excellent service as usual!”

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Posted 2 months ago

“I’m still waiting for it to be delivered! Ordered it on the 9 January 2026.”

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Posted 2 months ago

Hi Rosalind, We’re really sorry your order hasn’t arrived yet. This isn’t the experience we want. Please contact us via email or webchat so we can discuss the options available to you. Kind regards, Team Hobbs

Posted 2 months ago

Hobbs is rated 4.4 based on 3,694 reviews