Hobbs Reviews

Name: Hobbs
Rating: 4.42

4.4 Rating 5,617 Reviews

87 %

of reviewers recommend Hobbs

4.4

Based on 5,617 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Hobbs:

Over the decades, Hobbs has evolved from a small shoe label into a womenswear brand synonymous with the best of British design. Drawing on a rich heritage yet always looking forward, our collections are designed to answer the needs of the life-loving modern woman.

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“Very good service on line and in the chester store, its just disappointing you don't have the matching azure blue fasinator to match the whole outfit bought.”

Helpful Report

Posted 1 month ago

“Bought this dress and really liked how it flowed and draped. Size is generous and I actually bought the next size down which fitted perfectly. Sent larger size back, easy to do and refund sent within a few days.”

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Posted 1 month ago

“This blouse is one of my many favorites from Hobbs. It has a beautiful form and is excellently cut. I adore it.”

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Posted 1 month ago

“Like Hobbs, like the way their clothes fit, like the way they hang, like the way they look. What is not to like?”

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Posted 1 month ago

“They have lovely materials, styles and the clothes are well made. They deliver speedily and returns are credited quickly.”

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Posted 1 month ago

“The online ordering from Ireland is complicated and expensive. Delivery cost reasonable at €7, where it falls down is the cost of returns. This is not explained when ordering and can cost €23 for just one item. Won't be ordering again.”

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Posted 1 month ago

“I returned this blouse because from the pictures you couldn’t see the gathering at the back which made the blouse stick out at the back which was very unattractive. The material was too stiff too.”

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Posted 1 month ago

Hi Susan, I’m very sorry to hear you were unhappy with the blouse and that the gathering and the stiffness didn’t meet your expectations. This isn’t the experience we want for you. If you’d like, please contact our customer service team so we can assist you further and review the product details to help you find a better fit. Kind regards, Team Hobbs

Posted 1 month ago

“I really like the good quality of material the dress is made of.”

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Posted 1 month ago

Hello Denise, Thank you for taking the time to share your feedback. We are delighted to hear that you really like the quality of the material used for the dress. It is wonderful to know that the fabric met your expectations, as we always strive to provide beautifully made pieces for our customers to enjoy. We truly appreciate your kind comments and hope you continue to love wearing your dress. Kind regards, Team Hobbs

Posted 1 month ago

“Delighted with the quality of Hobbs. Kali sandals are both stylish and comfortable.”

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Posted 1 month ago

Hello June, Thank you for sharing your feedback. We’re thrilled to hear you’re delighted with the Kali sandals and that they’re both stylish and comfortable. We really appreciate your support. Kind regards, Team Hobbs

Posted 1 month ago

“Beautiful bag”

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Posted 1 month ago

Hello Beverley, Thank you for your wonderful note. We’re delighted to hear you think the bag is beautiful and that you’re happy with it. If there’s anything else you’d like to share or if we can help with anything, please let us know. Kind regards, Team Hobbs

Posted 1 month ago

“Beautiful quality clothing with timeless and elegant designs.”

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Posted 1 month ago

“Beautiful dress. The material was so lovely, felt very expand soft to touch”

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Posted 1 month ago

Hello Denise, Thank you for taking the time to share your feedback. We’re thrilled to hear you find the dress beautiful and that the material feels lovely and soft to touch. We truly appreciate your kind words and hope you continue to enjoy wearing it. Kind regards,

Posted 1 month ago

“I have NOT RECEIVED THE ITEM”

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Posted 1 month ago

Hi Victoria, I’m very sorry to hear you haven’t received your item. I understand how frustrating this must be. Please contact our customer service team with your order number so we can investigate the delay and get this sorted for you as quickly as possible. Kind regards, Team Hobbs

Posted 1 month ago

“Beautiful quality as always ,well packaged and promptly delivered .”

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Posted 1 month ago

Hello Sharon, Thank you for your kind words. We’re delighted you appreciated the beautiful quality, careful packaging, and prompt delivery. We truly value your support and look forward to serving you again. Kind regards,

Posted 1 month ago

“Love my purchases. The ladies in Hobbs are always so friendly and helpful. We were served by a lovely young lady who went above and beyond to locate the correct size shoes for me and arranged for them to be sent by another branch to Bluewater for me. Dress, jacket, shoes and handbag all Hobbs. Thank you.”

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Posted 1 month ago

“Great styles and cut.”

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Posted 1 month ago

“Excellent customer service.”

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Posted 1 month ago

“Hobbs has some nice things at the moment (amongst the synthetics and 1970s retreads). The service is very good. (Endorse this!)”

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Posted 1 month ago

“The jumper is lovely, however, the colour in this case is not quite as advertised, what a shame as I Iove lime green.”

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Posted 1 month ago

“Very helpful and easy to deal with”

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Posted 1 month ago

Hobbs is rated 4.4 based on 5,617 reviews