Hobbs Reviews

Name: Hobbs
Rating: 4.42

4.4 Rating 5,617 Reviews

87 %

of reviewers recommend Hobbs

4.4

Based on 5,617 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Hobbs:

Over the decades, Hobbs has evolved from a small shoe label into a womenswear brand synonymous with the best of British design. Drawing on a rich heritage yet always looking forward, our collections are designed to answer the needs of the life-loving modern woman.

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“Ich habe das Kleid am 11.04.26 zurückgesandt, die Retoure wurde am 15.04.26 auch zugestellt (lt. Sendungsverfolgung dpd). Es erfolgte keine Gutschrift und keine Benachrichtigung bei KLARNA. Daher habe ich am 01.05. mit Hobbs gechattet und ja, die Retoure sei angekommen, man bearbeite sie. Es ist aber bis heute (08.05.26) noch immer keine Mitteilung an KLARNA erfolgt. Eine zwischenzeitliche Kontaktaufnahme mit den Kundenservice auf der Website blieb unbeantwortet. Heute habe ich die Informationen und Belege bei KLARA eingereicht und hoffe, KLARA kann die Sache klären. Es war ein enormer Zeitaufwand bisher. Nie wieder Hobbs!”

Helpful Report

Posted 1 month ago

Hi, Thank you for bringing this to our attention, and I am very sorry to hear about the frustration and inconvenience caused by the delay in processing your return and Klarna refund. I completely understand your disappointment, especially as your return was delivered back to us on April 15 and you were later advised that it was being processed, yet Klarna had still not received any update by May 8. I also apologise that your attempts to contact customer service went unanswered. This is certainly not the level of service we aim to provide, and I appreciate how time consuming and frustrating this experience has been for you. Thank you as well for submitting the supporting documents to Klarna to help move things forward. Please contact our customer service team directly with your order and return details so we can investigate this further and assist in resolving the matter as quickly as possible. Again, I sincerely apologise for the inconvenience caused. Kind regards, Team Hobbs

Posted 1 month ago

“Very pleased with my blouse,superb quality and fit..love it☺️”

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Posted 1 month ago

“Good quality well made clothes that will look as good in two years as they did when new”

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Posted 1 month ago

“Lovely shoes”

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Posted 1 month ago

“Good service”

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Posted 1 month ago

“Excellent service beautiful dress. Great quality and size as stated”

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Posted 1 month ago

“Hobbs is my go to Store for quality clothing and accessories at prices within reach of discerning workers.”

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Posted 1 month ago

“Great service. Item arrived neatly packed. Arrived on time”

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Posted 1 month ago

“Dress as expected”

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Posted 1 month ago

“Fit perfect and I love it.”

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Posted 1 month ago

“Top stores great staff, very helpful. Stores always looks smart.l love Hobbs it's always lovely to browse 9 times out of 10 l come out with a little something”

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Posted 1 month ago

“Always good choice and service”

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Posted 1 month ago

“Comfortable and stylish with quick delivery”

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Posted 1 month ago

“Great company. The staff in the Shrewsbury shop were very helpful.”

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Posted 1 month ago

“Great staff very knowledgeable about the products they sell and very friendly”

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Posted 1 month ago

“Always new up to date designs. A really good choice of clothing to suit all ages and tastes and lovely to have a petite range for us smaller ladies. Nice not to be overlooked”

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Posted 1 month ago

“Good company”

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Posted 1 month ago

“Great choices and good quality clothing.”

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Posted 1 month ago

“Lovely dress perfect for my daughter’s wedding. Expected delivery to be better presented as quite an expensive item just arrived in a plastic bag with a plastic cover!”

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Posted 1 month ago

“Absolutely love this dress, it’s just perfect! Gorgeous shades of blue & very flattering on. It’s a great style. Got comments the first day that I wore it ! Looking forwards to wearing it again to celebrate my birthday!”

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Posted 1 month ago

Hobbs is rated 4.4 based on 5,617 reviews