Hobbs Reviews

Name: Hobbs
Rating: 4.40

4.4 Rating 3,692 Reviews

87 %

of reviewers recommend Hobbs

4.4

Based on 3,692 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Hobbs:

Over the decades, Hobbs has evolved from a small shoe label into a womenswear brand synonymous with the best of British design. Drawing on a rich heritage yet always looking forward, our collections are designed to answer the needs of the life-loving modern woman.

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“Always a pleasure to deal with Hobbs”

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Posted 2 months ago

“Nice enough trench coat but the sleeves are too wide..”

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Posted 2 months ago

“Excellent service quick delivery and easy returns item I ordered sent back not because anything wrong it was excellent quality was just to big for me”

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Posted 2 months ago

“Hobbs have always sold quality clothing. It's been a while since I last visited a shop to buy anything but I am glad to see that your merchandise remains of good quality. Your packaging was great, thank God whereas your choice of courier, EVRi, is awful - this time they did not deliver as stipulated and were late. Over November / December, they 'lost' two of my other parcels and mis-delivered one to another address!”

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Posted 2 months ago

“Beautiful jacket well made and great quality. It looks expensive.”

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Posted 2 months ago

“I ordered these shoes to complete an outfit also bought from Hobbs. The shoes themselves were lovely but unfortunately too narrow and Hobbs don’t do wide fit or half sizesI’ve had to return them as they would be impossible to wear all day.”

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Posted 2 months ago

“The quick delivery and the refund.”

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Posted 2 months ago

“I never got the dress as yodel lost it in transit , Have ordered a jumpsuit we will see if yodel can deliver that !”

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Posted 2 months ago

Hi Sallyann, We’re sorry to hear your dress was lost in transit by Yodel. This isn’t the service we expect. We’ve noted your feedback and will pass it on to our delivery team to prevent this happening again. If you’d like help with the jumpsuit or any further assistance, please let us know your order number and we’ll assist promptly. Kind regards, Team Hobbs

Posted 1 month ago

“Excellent service. Quick delivery. Efficient return.”

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Posted 2 months ago

“Love the spacious Liverpool store.Super helpful staff”

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Posted 2 months ago

“Second order with Hobbs that never arrived and required a ridiculous amount of effort to get my money back. No real answers whatsoever. Purchase in store only if, you must.”

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Posted 2 months ago

We’re really sorry to hear about the delayed items and the difficulty with your refund. This isn’t the experience we want for you. We hope to welcome you back soon despite this experience.

Posted 2 months ago

“Delighted thanks 😊 great colour and great fit.”

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Posted 2 months ago

“Superb clothes. Quality fabrics and classic designs”

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Posted 2 months ago

“Great quality, lovely styles.”

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Posted 2 months ago

“Hobbs are very professional and clear in their products.”

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Posted 2 months ago

“A good company to order from, quality products, good customer service - no problems at all”

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Posted 2 months ago

“Always the go to place for fashion. Great quality and stylish clothing”

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Posted 2 months ago

“Beautiful dress , fitted very true to size ! Only slight problem was it was quite creased when it arrived”

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Posted 2 months ago

“Unfortunately, my gift never arrived in the giftbox I paid for so was extremely disappointed.”

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Posted 2 months ago

We’re really sorry your gift didn’t arrive in the giftbox you paid for. This isn’t the experience we want for you. We’ll look into what happened and work to make this right- please contact our Customer Care team so we can investigate and arrange a suitable resolution.

Posted 2 months ago

“Very lovely clothing for ocassional wear”

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Posted 2 months ago

Hobbs is rated 4.4 based on 3,692 reviews