Hobbs Reviews

Name: Hobbs
Rating: 4.40

4.4 Rating 3,695 Reviews

87 %

of reviewers recommend Hobbs

4.4

Based on 3,695 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Hobbs:

Over the decades, Hobbs has evolved from a small shoe label into a womenswear brand synonymous with the best of British design. Drawing on a rich heritage yet always looking forward, our collections are designed to answer the needs of the life-loving modern woman.

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“I’m still waiting for it to be delivered! Ordered it on the 9 January 2026.”

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Posted 2 months ago

Hi Rosalind, We’re really sorry your order hasn’t arrived yet. This isn’t the experience we want. Please contact us via email or webchat so we can discuss the options available to you. Kind regards, Team Hobbs

Posted 2 months ago

“Excellent winter boots”

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Posted 2 months ago

“Very pleased with the fit and quality of this dress.”

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Posted 2 months ago

“I always find Hobbs clothes made from good quality material great fit and stylish”

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Posted 2 months ago

“Speedy online service. Delighted with the product.”

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Posted 2 months ago

“Hobbs has been my number one safe website for shopping quality, standard clothes for all occasions. I trust their products and they haven't disappointed me. I can recommend Hobbs service and quality of their products materials anytime.”

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Posted 2 months ago

“Don’t usually buy from Hobbs but the shoes in the sale were worth it”

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Posted 2 months ago

“Didn't like the fabric or the shape of the coat.”

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Posted 2 months ago

Hi Noreen, We’re really sorry you didn’t like the fabric or the shape of the coat. Kindly return for a refund and please view our extensive range of coats of the website which you may find more suitable. Kind regards, Team Hobbs

Posted 2 months ago

“Prompt delivery, lovely packaging”

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Posted 2 months ago

“Efficient delivery. True to photo. Variety of garmments to choose from.”

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Posted 2 months ago

“A very good quality jacket as expected from Hobbs. Goes perfectly with the Carly dress. Very happy with my purchase.”

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Posted 2 months ago

“Excellent service. I definitely recommend Hobbs.”

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Posted 2 months ago

“The cut of this dress is very flattering, but, at 5' 5" in height, it was almost touching the floor. Shame - on the model it was mid calf!”

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Posted 2 months ago

Hi there, We’re sorry to hear the dress length didn’t work as expected and that it was longer than you hoped. We’ve noted your feedback and will pass it on to the product and styling teams. Kind regards, Team Hobbs

Posted 1 month ago

“The definition at the waist gives the coat a lovely shape and a slightly more formal look than those without shaping. It has a sturdy yet stylish zip, nice soft fabric and is warm enough for the coldest of days. i’m very happy with my purchase, thank you!”

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Posted 2 months ago

“I am a huge fan of Hobbs, there products are always great value for money, clothes that last.”

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Posted 2 months ago

“Easy online ordering process. Thanks to items always arriving in good packaging, I have never received anything in a creased condition.”

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Posted 2 months ago

“Well made clothing, you can always depend on good quality material.”

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Posted 2 months ago

“Great shopping experience”

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Posted 2 months ago

“Lovely coat, got my usual size and not too tight”

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Posted 2 months ago

“Disappointed with fabric quality of dresses Belt too big Myra dress delivered without belt”

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Posted 2 months ago

Hello there, I’m sorry to hear about the fabric quality, the belt being too big, and the dress arriving without the belt. This isn’t the standard we aim for, and I completely understand your frustration. I’ll pass your comments to our product team for review to prevent this from happening again. Kind regards, Team Hobbs

Posted 1 month ago

Hobbs is rated 4.4 based on 3,695 reviews