Hobbs Reviews

Name: Hobbs
Rating: 4.42

4.4 Rating 5,634 Reviews

87 %

of reviewers recommend Hobbs

4.4

Based on 5,634 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Hobbs:

Over the decades, Hobbs has evolved from a small shoe label into a womenswear brand synonymous with the best of British design. Drawing on a rich heritage yet always looking forward, our collections are designed to answer the needs of the life-loving modern woman.

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“Such good quality. Perfect fit. Ordered online and delivery was very fast. Highly recommend.”

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Posted 3 months ago

“Love the clothes and jewelry. Shipping can be a bit slow to collect from store. Prefer to buy online as customer experience can be hit or miss in the Glasgow store.”

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Posted 3 months ago

“Not seeing anything in the new or coming I will be purchasing”

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Posted 3 months ago

“Great customer service, good quality & stylish pieces. Now take a peek at new in most days”

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Posted 3 months ago

“Good to wear. Excellent material and comfortable”

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Posted 3 months ago

“Ordering and delivery processes worked well. No issues.”

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Posted 3 months ago

“Hobbs, in my experience are generally very good - certainly in store but not so good online! Products are good quality.”

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Posted 3 months ago

“Quality usually good. Classical, smart, styles. Could do with more coloured t shirts.”

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Posted 3 months ago

“The service from Hobbs has always been exceptional. Delivery is reasonable and items always arrive h well packaged and in good time.”

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Posted 3 months ago

“I haven’t received the blouse after I bought it 3 weeks ago. I have emailed multiple times and still no reply.”

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Posted 3 months ago

Hello Ana, I’m really sorry to hear you haven’t received your blouse after three weeks and that you haven’t had any responses to your emails. That’s not the service we want to provide. I have taken a look into this order for you and I can see that this has been refunded by our customer care team as a missing in transit order.

Posted 3 months ago

“First dress bought in January and have now bought a further 6 dresses and a jacket.”

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Posted 3 months ago

“Hobbs have stylish well made clothes. Always a pleasure to wear”

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Posted 3 months ago

“On most occasions I'm able to have a good choice of items that fit the bill! The staff, when I visit in person, are always polite and friendly. Making the visit most enjoyable.”

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Posted 3 months ago

“Website easy to use. Although now receiving at least 3 emails a day.”

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Posted 3 months ago

“Great store for ladies clothes. I wish I lived nearer a store but as I don't I have to manage with online”

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Posted 3 months ago

“I ordered this coat and was informed that it would be delivered by the 9th March. It is now the 17th March and still hasn't been delivered!! Could someone please let me know what's happening to my order. Thank you.”

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Posted 3 months ago

Hello, Thank you for taking the time to leave your review. I’m very sorry to hear about the delay with your coat I completely understand how frustrating it must be to expect delivery by the 9th March and still be waiting over a week later. I’ve taken a look into your order, and I can confirm that it is now showing as delivered. If for any reason you have not received it please reach out to our customer care team.

Posted 3 months ago

“I ordered this with matching shoes for my mother of the bride outfit. Love both items. Very disappointed that the very next day the items were reduced in price greatly. Too much hassle to return and repurchase. Not good!”

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Posted 3 months ago

I’m sorry to hear about the price drop and that it’s caused you hassle after ordering. That’s not the experience we want you to have. Please email our customer care team with your order number so we can review the price difference and advise on any possible adjustment, and to discuss returns or exchanges if needed. We’ll do our best to get this sorted for you quickly.

Posted 3 months ago

“Plenty of choice.”

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Posted 3 months ago

“Beautiful dress but material stick to your skin.”

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Posted 3 months ago

Hello, Thank you for taking the time to leave your feedback. I’m really pleased to hear that you love the design of the dress, but I’m sorry to hear that the material did not feel comfortable and tended to cling I completely understand how disappointing that can be.

Posted 3 months ago

“The dress I ordered was absolutely beautiful. So I was really disappointed to have to return it because it was too long for me. I am only 5ft 3 inches and this midi dress was much too long for me. I am so sad as I wanted it for a wedding!! I am going to find the nearest stockists and try the petite version.”

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Posted 3 months ago

Hobbs is rated 4.4 based on 5,634 reviews