Hobbs Reviews

Name: Hobbs
Rating: 4.40

4.4 Rating 3,733 Reviews

87 %

of reviewers recommend Hobbs

4.4

Based on 3,733 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Hobbs:

Over the decades, Hobbs has evolved from a small shoe label into a womenswear brand synonymous with the best of British design. Drawing on a rich heritage yet always looking forward, our collections are designed to answer the needs of the life-loving modern woman.

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“Me encanta”

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Posted 4 months ago

“One of my main go-to brands for quality clothes. I love that you cater for petite people, as standard lengths are often too long for me but petite is just right.”

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Posted 4 months ago

“No issues with Hobbs but the delivery was several hours late and the box was damaged and open - thankfully the coat wasn't damaged.”

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Posted 4 months ago

“Very disappointed”

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Posted 4 months ago

“My order has not arrived yet”

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Posted 4 months ago

Good morning, Thank you for taking the time to provide me with your feedback. I am so sorry to hear that you have not received your order yet, this is not the service I wish to provide our customers at all. Rest assured this will be investigated internally to ensure that your query is resolved. Kind Regards - Hobbs Customer Care

Posted 4 months ago

“Extent quality”

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Posted 4 months ago

“Poor - deodorant stains,”

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Posted 4 months ago

Good morning, We’re sorry to hear about your experience and appreciate you bringing this to our attention. Deodorant stains are definitely not the result we want for our customers. Rest assured this will be investigated internally to ensure this does not happen again. Kind Regards - Hobbs Customer Care

Posted 4 months ago

“Delivery was fast, even though I live outside the UK”

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Posted 4 months ago

“Best wool coat”

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Posted 4 months ago

“POLITE AND FRIENDLY SERVICE. No quibble about returning an item for exchange'”

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Posted 4 months ago

“I normally love Hobbs clothes but was very disappointed with this dress mainly because it was too short”

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Posted 4 months ago

“A beautiful store”

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Posted 4 months ago

“A good selection of clothing but delivery for mail order lets the company down so think best to buy from a store in my opinion”

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Posted 4 months ago

“Good value for money clothes and great choice”

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Posted 4 months ago

“Horrible costumer servive, item got lost , no one cares”

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Posted 4 months ago

Good morning, We’re truly sorry for the frustration you experienced. This isn’t the level of service we aim to provide. Your item being lost and not receiving the support you expected is unacceptable, and we’d like to make it right. Rest assured this will be looked into to ensure that the service is improved for all of our customers. Kind Regards - Hobbs Customer Care

Posted 4 months ago

“good quality clothes”

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Posted 4 months ago

“Nice quality, good offer on Black Friday sale”

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Posted 4 months ago

“I should change to another delivery company. In my village 3 Evri parcels missing in one evening and also the next n morning. Neighbouring villages deliveries just as bad”

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Posted 4 months ago

“Love all models,the fabric and of course no more taxes or hidden costs and delivery time amazing”

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Posted 4 months ago

“Excellent quality. Very nice and professional salespersons. Delivery efficient”

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Posted 4 months ago

Hobbs is rated 4.4 based on 3,733 reviews