Hobbs Reviews

Name: Hobbs
Rating: 4.42

4.4 Rating 5,614 Reviews

87 %

of reviewers recommend Hobbs

4.4

Based on 5,614 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Hobbs:

Over the decades, Hobbs has evolved from a small shoe label into a womenswear brand synonymous with the best of British design. Drawing on a rich heritage yet always looking forward, our collections are designed to answer the needs of the life-loving modern woman.

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“I ordered this shirt, size 12, based on the Hobbs size chart. When I tried it on, it was too big. The shirt itself was good quality and a lovely fabric., it just didn’t look good on me.”

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Posted 1 month ago

“Lovely fit and made from quality fabric. A classic.”

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Posted 1 month ago

“Lovely material size sits nicely over waist band of trousers.i took a size bigger.but smaller would be ok”

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Posted 1 month ago

“Hat was clearly damaged I saw the loose pearls even before I opened the plastic bag the hat was in no care when packing, they must have seen the damage”

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Posted 1 month ago

Hi Karen, I’m really sorry to hear your hat arrived damaged and that it seemed no care was taken with packing. That isn’t what we want for our customers. If you’d like, please share your order number and, if possible, a photo of the damage. We’ll arrange a replacement or a refund as quickly as possible and review what happened with the packing to prevent it happening again. Thank you for bringing this to our attention. Kind regards, Team Hobbs Liebe Grüße, Team Hobbs

Posted 1 month ago

“I regularly shop at Hobbs as I find the clothes are always well made and fashionable, but classic . The sizes are also consistent which makes buying on line easier.”

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Posted 1 month ago

“Nice fabric and style. Sleeves a bit long.”

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Posted 1 month ago

“Ordered by phone,great service.”

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Posted 1 month ago

“Professional and easy process from interest to purchase. Confidence of the detailed specification Knowing no issues if the product is not fitting or what was expected. Give client a quiet confidence in line and in store.”

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Posted 1 month ago

“Very happy with the brand”

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Posted 1 month ago

“I love shopping with Hobbs, quality garnments that are well made and true to size. Simple to use website and the items are delivered promptly and well packaged. Easy returns as well, although rarely used! Perfect!”

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Posted 1 month ago

“Love Hobbs clothes, always good quality.”

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Posted 1 month ago

“I have always loved Hobbs, and every single item of clothing I have ever ordered or bought from the shop has been of great quality, and really pretty and flattering. So. The ordering service is also great and I have always received my ordered items quickly.”

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Posted 1 month ago

“Evri delivery unacceptable - told delivery would be between 7th and 11th May. Evri had received the parcel on Thursday 7th and didn't deliver until Tuesday 12th! I won't be ordering from Hobbs again .”

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Posted 1 month ago

Hi there, I’m really sorry to hear about the delayed delivery and the frustration this caused. That isn’t the service we aim to provide. If you’d like, please share your order number and we’ll look into what happened with Evri and help resolve this as quickly as possible. We can also review delivery options and any applicable discounts to make this right for you. Thank you for giving Hobbs a chance to address this. Kind regards, Team Hobbs

Posted 1 month ago

“I spent my birthday money on these as I dont normally treat myself to something so pricey. But wanted a lovely pair of shorts for posh outings. Unfortunately after one wear and wash these have lost there shape and become very baggy on me. Due to your policy I am unable to return these due to wearing them. I dont often treat myself to such luxury but thought with the price they were, they would live up to the standard I expected. Very disheartened. When I tried them on in the shop they fit lovely. But shouldn't be such a difference after one wear and wash.”

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Posted 1 month ago

Hi Susie, I’m really sorry to hear the shorts didn’t hold their shape after one wear and wash. That’s not the standard we aim for, especially given the price. If you’d like, please share your order number and we’ll review your case and see what we can offer—replacement, refund, or store credit. We can also advise on care to help prevent this in the future. Thank you for letting us know. Kind regards, Team Hobbs

Posted 1 month ago

“Great company, beautiful quality clothes.”

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Posted 1 month ago

“All the clothes I buy are lovely some are creased some times.I buy lots from Hobbs on line and a few garments from your shop.”

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Posted 1 month ago

“Very stylish, good quality”

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Posted 1 month ago

“im from kuwait and i always order from hobbs i like it very much”

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Posted 1 month ago

“Excellent quality and service”

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Posted 1 month ago

“The Witney Store are very helpful. Always happy to keep things a bit longer if I can't get thee to collect.”

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Posted 1 month ago

Hobbs is rated 4.4 based on 5,614 reviews