Hobbs Reviews

Name: Hobbs
Rating: 4.42

4.4 Rating 5,616 Reviews

87 %

of reviewers recommend Hobbs

4.4

Based on 5,616 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Hobbs:

Over the decades, Hobbs has evolved from a small shoe label into a womenswear brand synonymous with the best of British design. Drawing on a rich heritage yet always looking forward, our collections are designed to answer the needs of the life-loving modern woman.

Visit Website

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

Deutsch

Français

Svenska

Español

“My go to for lovely tailored clothes”

Helpful Report

Posted 1 month ago

“Great styles and fabrics Love the petite collection”

Helpful Report

Posted 1 month ago

“Hobbs never disappoints with the quality of their merchandise.”

Helpful Report

Posted 1 month ago

“Lovely quality of fabric and embroidery but let down by the frumpy styling.”

Helpful Report

Posted 1 month ago

“Good website - great offers. Easy to deal with - fast service well packaged.”

Helpful Report

Posted 1 month ago

“Petite clothes that actually fit.”

Helpful Report

Posted 1 month ago

“I have shopped with Hobbs for many years. Their clothes and accessories are always well designed, stylish and excellent quality. I ordered two jackets. The Lottie arrived on time and is a beautiful jacket. The Selborne jacket was confirmed as ordered but then cancelled as unavailable a few days later. Very disappointed.”

Helpful Report

Posted 1 month ago

“Lovely fascinator, but hope it stays on”

Helpful Report

Posted 1 month ago

“The shoes are absolutley gorgeous and I would have had them in a heartbeat except they were uncomfortable to walk in. Sadly they had to go back.”

Helpful Report

Posted 1 month ago

Hi there, I’m really sorry to hear the Hobbs shoes were uncomfortable for you. That isn’t the experience we want. If you’d like, please share your order number and we’ll arrange a return or exchange for a more comfortable option, or a refund if preferred, and review what happened with the fit. Thank you for letting us know. Kind regards, Team Hobbs

Posted 1 month ago

“Ordered dress - too long and returned within 3 days but still waiting more than 14 days later for refund”

Helpful Report

Posted 1 month ago

Hi Lynda, I’m really sorry for the delay with your refund and the disappointment around the dress being too long. Please share your order number and I’ll look into the status of your refund and expedite it if needed. Thank you for your patience and for letting us know. Kind regards, Team Hobbs

Posted 1 month ago

“2nd time ordering from Hobbs. Both times lovely items and speedy delivery.”

Helpful Report

Posted 1 month ago

“Beautiful dress , very classy”

Helpful Report

Posted 1 month ago

“Always reliable for great quality and service.”

Helpful Report

Posted 1 month ago

“Beautifully tailored clothes generally made from good quality fabric.”

Helpful Report

Posted 1 month ago

“It’s is very heavy and rude fabric”

Helpful Report

Posted 1 month ago

Hi there, I’m really sorry to hear the fabric feels heavy and rough. This isn’t the experience we want. If you’d like, please share your order number and the item details, and we’ll look into a replacement, refund, or fabric assessment and help you find a better option. Thank you for letting us know. Kind regards, Team Hobbs

Posted 1 month ago

“Usual good service with quick refund”

Helpful Report

Posted 1 month ago

Hi there, I’m sorry to hear your experience was only partly positive and that the refund happened quickly. If you’d like, please share your order number and any details about what happened, and we’ll review the issue and see how we can make it right. Thank you for taking the time to let us know. Kind regards, Team Hobbs

Posted 1 month ago

“I am always impressed with the quality of clothing available from Hobbs”

Helpful Report

Posted 1 month ago

“Good service from Hobbs”

Helpful Report

Posted 1 month ago

“Love Hobbs, excellent service, reliable sizing, beautiful fabrics.”

Helpful Report

Posted 1 month ago

“Lover the dress and great service all round”

Helpful Report

Posted 1 month ago

Hobbs is rated 4.4 based on 5,616 reviews