Hobbs Reviews

Name: Hobbs
Rating: 4.42

4.4 Rating 5,616 Reviews

87 %

of reviewers recommend Hobbs

4.4

Based on 5,616 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Hobbs:

Over the decades, Hobbs has evolved from a small shoe label into a womenswear brand synonymous with the best of British design. Drawing on a rich heritage yet always looking forward, our collections are designed to answer the needs of the life-loving modern woman.

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“I often buy Hobbs petite clothing as very manufacturers cater for petite ladies.”

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Posted 1 month ago

“Beautiful and comfortable. I wish all shoes were this easy to wear.”

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Posted 1 month ago

“Very impressed with speed of delivery and quality and fit of dress of which I had a dream of wearing. It is perfect for a special holiday we are going on later this year”

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Posted 1 month ago

“Always good quality products and take care with deliveries. Free returns if unsuitable which is a good bonus. I’d like more of the dresses and trousers to be in the petite range as I’m short and a lot of them are too long, particularly dresses with detail on bottom of skirts so unable to alter due to having to cut the pattern off so then it alters the look of the dress. Plus it’s annoying to have to either alter it yourself or pay for this to be done.”

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Posted 1 month ago

“I buy most of my work or event clothes in Hobbs. I’m finding it harder this year though as I need petite fit and these are not readily available to try on in store.”

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Posted 1 month ago

“Excellent service. Bought in more than one size as I wasn’t sure of the size and the service in terms of returns and refunding was excellent. The service both on line and in the shop - when I returned the too big dress - was fabulous.”

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Posted 1 month ago

“Does what I need. At 76 and a dress without sleeves it covers the upper arm and will keep any chill off hopefully IF it ever warms up this year!!”

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Posted 1 month ago

“Good, fast service, good communication regarding order, always pleasant to deal with.”

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Posted 1 month ago

“Sorry to be negative but paid for next day delivery only to find I had to wait more than 5 days for Evri to deliver my order.”

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Posted 1 month ago

Hi Sally, I’m really sorry to hear about the delay you experienced with Evri. That isn’t the service we aim for, and I understand how frustrating it must have been waiting so long after paying for next-day delivery. If you’d like, please share your order number and we’ll investigate what happened with the delivery and see what we can do to resolve it quickly. We can also review delivery options and any applicable discounts to set this right. Thank you for letting us know. Kind regards, Team Hobbs

Posted 1 month ago

“Hobbs have always been a reliable supplier of good quality and generally well made clothes.”

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Posted 1 month ago

“Excellent detailed website. Easy returns. Quality merchandise”

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Posted 1 month ago

“This was my first purchase from Hobbs online. The dress was beautifully packaged and delivery time and return was good.”

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Posted 1 month ago

“A perfect and smart fashion store”

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Posted 1 month ago

“Quality Clothes Prompt delivery Sizing Perfect”

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Posted 1 month ago

“Lovely modern look, just goes with most things. Pretty design.”

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Posted 1 month ago

“Reliable quality at reasonable prices.”

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Posted 1 month ago

“Great quality clothing in petite sizing. Hurrah.”

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Posted 1 month ago

“Hobbs are always good to deal with online and in store where I the staff are always very pleasant and helpful. Online returns are dealt with in good time as well”

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Posted 1 month ago

“Beautiful dress. Lovely colour and the material is excellent. Ideal for special occasions. Sadly, it is not for me. It just does not fit my waist”

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Posted 1 month ago

“It's a good fashion house.”

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Posted 1 month ago

Hobbs is rated 4.4 based on 5,616 reviews