Hobbs Reviews

Name: Hobbs
Rating: 4.40

4.4 Rating 3,691 Reviews

87 %

of reviewers recommend Hobbs

4.4

Based on 3,691 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Hobbs:

Over the decades, Hobbs has evolved from a small shoe label into a womenswear brand synonymous with the best of British design. Drawing on a rich heritage yet always looking forward, our collections are designed to answer the needs of the life-loving modern woman.

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“Order arrived quickly, items as described.”

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Posted 2 months ago

“Beautiful, stylish boots”

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Posted 2 months ago

“Great jumper, good fit and having ordered it online I was able to collect it the same day. Excellent customer service from Leadenhall Lane staff”

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Posted 2 months ago

“First purchase from Hobbs very pleased.”

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Posted 2 months ago

“Easy to use website and good delivery time.”

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Posted 2 months ago

“Lovely top. Goods arrived promptlyand well packaged in boxes with easy returns system if unsuitable”

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Posted 2 months ago

“Return throiugh DHL service centers only was inconvenient. Had to drive 40 minutes away to return!”

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Posted 2 months ago

Hello there, I’m really sorry to hear that returning via DHL service centers was inconvenient and that you had to drive 40 minutes to return. That isn’t the experience we want for our customers, and I understand how frustrating this must have been. I’ll pass your comments to our team to review and improve the returns process so this doesn’t happen again.

Posted 1 month ago

“Good size stones - just what I was looking for”

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Posted 2 months ago

“Straightforward online ordering, delivery and return”

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Posted 2 months ago

“Bought with confidence!”

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Posted 2 months ago

“Easy ordering experience and the item was delivered quickly”

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Posted 2 months ago

“Always excellent products, best quality and quick service”

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Posted 2 months ago

“Fast shipping in France fast and neat. The clothes arrived very well folded and not wrinkled because carefully packed.”

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Posted 2 months ago

“Hobbs always means quality”

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Posted 2 months ago

“I love Hobbs. I first came across Hobbs 38 years ago, when I was a student, and I promised myself when I qualified and was earing money I'd shop there. I've been with them through lots of different iterations and changes in direction but their dedication to quality remains.”

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Posted 2 months ago

“I have to say the whole process is not satisfying. After delivery passed deadlines promised, I contacted the customer service and called the shop. Neither of them was able to give me a real response and blamed each other. While I was at the shop to collect my delivery finally, the two members of staff looked unfriendly, which indeed surprised me,”

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Posted 2 months ago

We’re really sorry for the delays and the poor experience with our service. We’d like to help fix this quickly. Please contact our Customer Care with your order number and a brief description of what happened, and we’ll investigate the delivery timeline and staff interaction right away.

Posted 2 months ago

“You can always rely on the quality of materials from Hobbs and that you will get timeless styles to wear on any occasion. Hobbs is my go-to when I have a special event or need smart stuff for work. Would highly recommend.”

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Posted 2 months ago

“It would be 5 stars because I love Hobbs style and fit. However l have been caught out a couple of times with thin unlined jersey dresses that have been overpriced and clingy”

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Posted 2 months ago

“I love Hobbs but returned this item as the colour didn’t suit me. I kept the other colour and it’s perfect”

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Posted 2 months ago

“Hobbs clothes are a cut above”

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Posted 2 months ago

Hobbs is rated 4.4 based on 3,691 reviews