Hobbs Reviews

Name: Hobbs
Rating: 4.42

4.4 Rating 5,616 Reviews

87 %

of reviewers recommend Hobbs

4.4

Based on 5,616 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Hobbs:

Over the decades, Hobbs has evolved from a small shoe label into a womenswear brand synonymous with the best of British design. Drawing on a rich heritage yet always looking forward, our collections are designed to answer the needs of the life-loving modern woman.

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“Elegant and comfortable”

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Posted 1 month ago

“Excellent Service parcel ar4ived earlier than advised !”

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Posted 1 month ago

“Lovely clothes, fit well but take care to order carefully. Easy returns swiftly dealt with.”

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Posted 1 month ago

“Speedy service!”

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Posted 1 month ago

“I cannot remember ever having to return a Dress to Hobbs. The fit is perfect for me thank you.”

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Posted 1 month ago

“Fast postage and return processing. Oddly the dress I kept hasnt come up in the review list.”

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Posted 1 month ago

“Well made clothes!!”

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Posted 1 month ago

“Good quality material and nice length.”

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Posted 1 month ago

“Bought as a gift, love the quality and style and a good price!!”

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Posted 1 month ago

“Great website. Love the shops. A wide range of clothes to suit all tastes.”

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Posted 1 month ago

“Lovely colour but the style wasn’t good for me so had to turn - sadly”

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Posted 1 month ago

“Lovely styling and great quality- petite fit offers more choice”

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Posted 1 month ago

“Great experience! The product quality is consistently outstanding, exceeding my expectations every time.”

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Posted 1 month ago

“They are lovely sandals, but unfortunately too narrow for my feet, so I had too return. I don't have particularly broad feet but I do find a lot of sandals are too narrow, especially around the widest part of foot.”

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Posted 1 month ago

“Hobbs has a great selection of clothes with an easy to use website.”

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Posted 1 month ago

“I have 8 or 9 Carly dresses which I love but this one was very creased when it arrived and is full of static . I had to iron it to look wearable. Very disappointed and not sure I’ll ever be able to wear it”

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Posted 1 month ago

Hi Victoria, I’m really sorry to hear your Carly dress arrived creased and with a lot of static—that’s not the experience we want. We’d like to help make this right. If you’d like, please share your order number and a couple of photos. We can arrange a replacement or refund and review options to prevent this in the future. In the meantime, tips like a quick tumble on a low heat with dryer sheets can help reduce static, and a light iron/steam before wear should help with creasing. Thank you for letting us know. We’ll work to get this resolved for you. Kind regards, Team Hobbs

Posted 1 month ago

“I’m sure this dress is lovely but sadly because Hobbs will insist on using EVRI I never received my order. Customer service dealt with the issue very well but I still don’t get my order and as long as EVRI are used I won’t order again. Very sad as I love the products but can’t get to a store.”

Helpful Report

Posted 1 month ago

Hi Nicola, I’m really sorry to hear about the delivery issue with Evri and that it’s affected your experience with Hobbs. We’d like to look into what happened and see what we can do to resolve it. If you can share your order number, we’ll investigate the delivery, review options, and discuss possible remedies so you can receive your items or a suitable alternative. Thank you for letting us know. Kind regards, Team Hobbs

Posted 1 month ago

“This is a beautiful dress that flows beautifully”

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Posted 1 month ago

“very good fit and practical”

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Posted 1 month ago

“Good service speedy delivery”

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Posted 1 month ago

Hobbs is rated 4.4 based on 5,616 reviews