Hobbs Reviews

Name: Hobbs
Rating: 4.42

4.4 Rating 5,639 Reviews

87 %

of reviewers recommend Hobbs

4.4

Based on 5,639 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Hobbs:

Over the decades, Hobbs has evolved from a small shoe label into a womenswear brand synonymous with the best of British design. Drawing on a rich heritage yet always looking forward, our collections are designed to answer the needs of the life-loving modern woman.

Visit Website

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

Deutsch

Français

Svenska

Español

“I buy a lot from Hobbs as their clothes are well cut and usually good fabrics are used.”

Helpful Report

Posted 4 months ago

“Love the colour and high quality fabric”

Helpful Report

Posted 4 months ago

“Perfect fit.”

Helpful Report

Posted 4 months ago

“Nice top, true to size. Very comfy to wear”

Helpful Report

Posted 4 months ago

“It's a perfect fit. I can't wait to wear it at my 1st championships show. I would not normally order online but so pleased with this dress.”

Helpful Report

Posted 4 months ago

“Product was not delivered, was returned to Hobbs with no delivery attempt. Contacted Evri and Hobbs and both had nothing useful to say. Returned my money and offered a discount on next purchase but when asked how that would work when deliveries weren’t being made, received no response. I expected more from Hobbs in terms of customer service (communication at least - initial response was AI!) and using a notoriously terrible company for shipping an expensive product. Went to a different brand instead.”

Helpful Report

Posted 4 months ago

Hello there, We’re really sorry to hear about the delivery issue and the lack of helpful responses from the carrier and our team. This is not the experience we want for you. We’ve flagged this with our logistics team to review what happened with Evri and to ensure this does not happen again.

Posted 4 months ago

“I was very pleased with the service i received including quick refunds for returmed items.”

Helpful Report

Posted 4 months ago

“As always, good quality clothes. I often buy in the sales for extra value. These stylish clothes are classic and therefore won't date. Love Hobbs.”

Helpful Report

Posted 4 months ago

“Great choice of clothes for every occasion, click and collect at shop no delivery charges and friendly knowledgeable staff who give excellent customer service.”

Helpful Report

Posted 4 months ago

“Dress with a good shape.”

Helpful Report

Posted 4 months ago

“Gorgeous dress floaty and light beautiful pattern so elegant”

Helpful Report

Posted 4 months ago

“This is a beautiful bracelet which looks very elegant and looks great with my pearl necklace and ring which I'm wearing for a wedding. It arrived well packaged and comes in a lovely little pouch. Would highly recommend it.”

Helpful Report

Posted 4 months ago

“Great service. My dresses always arrive in good time with minimal packaging. My only gripe is that I don't know why so many Hobbs dresses are so long!”

Helpful Report

Posted 4 months ago

“Good classic quality”

Helpful Report

Posted 4 months ago

“I have shopped with Hobbs for years as we have always had a concession in Jersey and have never been disappointed. The quality and price are good for me.”

Helpful Report

Posted 4 months ago

“Very good service”

Helpful Report

Posted 4 months ago

“Had to order these 3 times as first they lost the delivery to store then they were out of stock even though the website allowed me to reorder and still no sign of the 3rd order despite paying for express next day delivery. Customer services tried but had no idea and clearly Hobbs has lots of stock issues at the moment. Communication was dreadful and often wrong re delivery dates.”

Helpful Report

Posted 4 months ago

Hello Claudine, I’m really sorry to hear about the repeated delivery problems and the lack of clear communication. This isn’t the experience we want for you. Please share your order numbers (or the email used) and any relevant details so we can investigate with our logistics team and get any missing items resolved or refunds processed as quickly as possible.

Posted 4 months ago

“Fabulous dress for my sons wedding later this year, hard to find a stunning petite dress.”

Helpful Report

Posted 4 months ago

“I love products from Hobbs, quality, stylish at reasonable prices…”

Helpful Report

Posted 4 months ago

“Very lovely quality leather boots. With a comfortable heel.”

Helpful Report

Posted 4 months ago

Hobbs is rated 4.4 based on 5,639 reviews