Hobbs Reviews

Name: Hobbs
Rating: 4.42

4.4 Rating 5,640 Reviews

87 %

of reviewers recommend Hobbs

4.4

Based on 5,640 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Hobbs:

Over the decades, Hobbs has evolved from a small shoe label into a womenswear brand synonymous with the best of British design. Drawing on a rich heritage yet always looking forward, our collections are designed to answer the needs of the life-loving modern woman.

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“Very lovely quality leather boots. With a comfortable heel.”

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Posted 4 months ago

“Die Ware ist seit 3 Wochen retourniert und die Rückzahlung immer noch nicht erfolgt. Kommunikation mit Hobbs Kunden Center ist so gut wie unmöglich. Nur KI Roboter die das Anliegen nicht verstehen.”

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Posted 4 months ago

Hello Gabriela, I'm very sorry to hear that your refund is still pending and that communication is proving difficult. This does not meet our service standards. We are immediately checking the status of your return and will resolve the delay as quickly as possible. Please send us your order number so we can track this. You can also contact us via live chat to speak to one of the customer care advisors.

Posted 4 months ago

“Lovely Dress”

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Posted 4 months ago

“Fit lovely but button cuff not tight enough to large for the wrist”

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Posted 4 months ago

“Excellent quality clothes and service.”

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Posted 4 months ago

“Beautiful dresses ! Made perfectly using materials that make their dresses feel very special to wear .”

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Posted 4 months ago

“Hobbs is a firm favourite with me. Usually well designed and well cut clothing in good material.”

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Posted 4 months ago

“Perfect service provided by Hobbs- Online order went smoothly, coat arrived on time as advised and was carefully packed.”

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Posted 4 months ago

“Good quality small leather bag with a few different compartments which are very useful”

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Posted 4 months ago

“Dress is beautiful and just a great fit however I did send it back and will re-ordered it. The stitching around the waist band had caught the bottom of the over layer, looked fine when hanging up but when it was on it buckled, causing a pleat over the hip that stuck out Lots of money to pay for a defective dress. I am hoping the next one is perfect.”

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Posted 4 months ago

Hello there, I’m really sorry to hear that the dress you received arrived with a defect and that this affected your experience. That isn’t the standard we aim for, and I completely understand your frustration. Please be assured I’ll pass your comments to our product team so this can be reviewed and addressed to prevent it from happening again.

Posted 4 months ago

“Stylish yet timeless and always great quality I own some treasured Hobbs pieces that I’ve had for many years and still love wearing them”

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Posted 4 months ago

“Easy and quick to use website with up to date stock levels and plenty of pictures to look at which really helps you choose what you want to buy. The only downside is it isn’t as easy to get in touch with customer care if you have an issue. That’s more of a hassle. But always very helpful when you do finally get hold of a real person.”

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Posted 4 months ago

“Excellently crafted with fine leather. True to size and very comfortable. Highly recommend.”

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Posted 4 months ago

“Been a customer of Hobbs for well over two decades,and have always been impressed with the quality of wokmanssip and standard of their clothes,and the customer service I have always received. I believe the are very pricey at times ,so try and purchase items in the sale.”

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Posted 4 months ago

“It's a lovely top, but it doesn't look navy. It looks black, and I probably wouldn't have bought it if it had been described as black. Having said that, I do like wearing it.”

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Posted 4 months ago

“Gorgeous jumper.Looks just like the image.Good quality and very warm.Good company to deal with.”

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Posted 4 months ago

“Would really recommend these. I bought two charcoal grey and navy. They look and feel fabulous. Great for layering or just as s jumper for warmer winter days.”

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Posted 4 months ago

“Always find reliably good clothes at this store.”

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Posted 4 months ago

“This blouse is a beautiful colour BUT I am so disappointed with the quality. It arrived in such a bad condition, looking as though it had been screwed up into a ball as it was so creased. After ironing, I wore it to a dinner dance but as soon as I sat down it creased so badly I was embarrassed to get up and dance. It spoiled my evening. This was an expensive blouse but as I have worn it I cannot return it. This is a total waste of money and I am very disappointed in Hobbs quality.”

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Posted 4 months ago

Hello there, I’m truly sorry to hear that the item arrived in poor condition and that the creasing detracted from your evening. That certainly isn’t the standard we strive to uphold, and I completely understand how disappointing this must have been for you. Please rest assured that we take feedback like this very seriously. I will be passing your comments directly to our team so the matter can be thoroughly reviewed and addressed to ensure it does not happen again.

Posted 4 months ago

“. Products arrived on time and well packed.”

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Posted 4 months ago

Hobbs is rated 4.4 based on 5,640 reviews