Hobbs Reviews

Name: Hobbs
Rating: 4.42

4.4 Rating 5,641 Reviews

87 %

of reviewers recommend Hobbs

4.4

Based on 5,641 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Hobbs:

Over the decades, Hobbs has evolved from a small shoe label into a womenswear brand synonymous with the best of British design. Drawing on a rich heritage yet always looking forward, our collections are designed to answer the needs of the life-loving modern woman.

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“Beautiful styles”

Helpful Report

Posted 4 months ago

Hello there, Thank you so much for your lovely comment! We're delighted to hear you’re enjoying the beautiful styles. Your feedback means a lot to us, and we hope you continue to find pieces you love! -Hobbs Customer Care.

Posted 4 months ago

“I'm a huge fan of Hobbs. The clothes are always excellent quality and the service can't be faulted. My recent purchase arrived very quickly and was beautifully packaged.”

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Posted 4 months ago

“Colour was supposed to be purple but it was more like very dark navy. Material was horrible and it looked like a shroud on. Hi”

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Posted 4 months ago

Good afternoon Patricia, I’m really sorry to hear the colour and material didn’t meet your expectations. We hope you have been able to return for a refund. Kind regards, Team Hobbs

Posted 4 months ago

“Very efficent and always top quality.”

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Posted 4 months ago

“My dress fitted perfectly and came exactly when I needed it. Smart but casual and a wonderful price. I had admired it for a while and when it was reduced it was even better. Thank you. Great company with excellent range of all types of clothes. Great on line and in store. Lots of great variety and great clothes.”

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Posted 4 months ago

“Well fitting good colours It will be an enjoyable wearv”

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Posted 4 months ago

“Beautiful trousers nicely made with durable quality fabric”

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Posted 4 months ago

“Good fitting and perfect material”

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Posted 4 months ago

“The Staff were very helpful, I found the dress I was looking for, a very good fit. It was a little too long as I'm only 5ft 3 in.”

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Posted 4 months ago

“Lovely shirt but unfortunately the sleeves are too long so had to return but the material is lovely”

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Posted 4 months ago

“Classy clothing”

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Posted 4 months ago

“I have been in an out of love wiht Hobbs for many years, but this last while everything fits well and continues to be of exceptional quality.”

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Posted 4 months ago

“beautiful coat, wonderful material, excellent quality...I am very happy, I enjoy wearing it”

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Posted 4 months ago

“Good quality”

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Posted 4 months ago

“Staff in the store at Bury St Edmunds were very professional and helpful; nothing was too much trouble to try and help me out. They offered to order the coat to be delivered directly to my home or to the store. Good customer service is rare these days, so it was great to know that excellent customer service still exists. I chose to order the coat online myself and it was straightforward; it arrived quicker than expected and and was packaged well.”

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Posted 4 months ago

“I buy items as birthday and Christmas gifts for my wife, and Hobbs have never let me down. Items are of high quality, prices are fair, and delivery works well. I used collect from store last time and it was great - the staff could not have been friendlier or more helpful.”

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Posted 4 months ago

“I paid for next day deliver and it didn't arrive and was to late for the function i needed it for returned it and still awating full credit.”

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Posted 4 months ago

Good afternoon Hilary, Thank you for your feedback, and I’m very sorry to hear your next‑day delivery didn’t arrive in time — especially as you needed the item for a specific event. I’m also sorry you’re still waiting for your full refund. Please contact us at customerservices@hobbs.co.uk with your order number, and we’ll be more than happy to look into this and help get it resolved for you.

Posted 4 months ago

“Great company to buy from. Styles beautiful, fit usually very good, nice materials. Delivery always fast and returns if necessary are easy.”

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Posted 4 months ago

“Hobbs always lives up to expectations, great quality, great price, great style and fast delivery.”

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Posted 4 months ago

“Friendly and efficient. And very happy with my 2 purchases.”

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Posted 4 months ago

Hobbs is rated 4.4 based on 5,641 reviews