Hobbs Reviews

Name: Hobbs
Rating: 4.40

4.4 Rating 3,778 Reviews

87 %

of reviewers recommend Hobbs

4.4

Based on 3,778 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Hobbs:

Over the decades, Hobbs has evolved from a small shoe label into a womenswear brand synonymous with the best of British design. Drawing on a rich heritage yet always looking forward, our collections are designed to answer the needs of the life-loving modern woman.

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“Hobbs is one of my reliable go-to’s for style, quality, classic elegance, and enduring pieces that give me confidence, uplift and make me feel good. They are not inexpensive, they are an investment, but well selected and good quality and value for money.”

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Posted 4 months ago

“I bought my mother of the groom dress and jacket from Hobbs which I love, but the fascinator was disappointing”

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Posted 4 months ago

“Very good.”

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Posted 4 months ago

“Bought some jeans in a shop. Then ordered more online. I find the returns process very slow unlike other retailers who are so much better.”

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Posted 4 months ago

“Excellent customer service. I had some issues with the courier but Hobbs sorted this for me to ensure my order was received.”

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Posted 4 months ago

“Love Hobbs,buy a lit of clothes from them,excellent style and quality”

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Posted 4 months ago

“Arrived very promptly & managed to find the exact two items I had wanted for a year”

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Posted 4 months ago

“Good online company. Took about a week to arrive in Store. Happy with everything and thanks for my birthday discount.”

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Posted 4 months ago

“Lovely colours and leather. Pics accurate. Delivery not good was given a date which came and went after a few day said would be delivered next day which came went then was delivered 8am following day. Didn't bring the door bell. Left by side door.”

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Posted 4 months ago

Hello there. Thank you for taking the time to share your feedback. We're sorry to hear about the delivery issues you experienced and that the delivery didn’t arrive as arranged. This isn’t the level of service we aim to provide, and we’ll review the delivery process to prevent this happening again. We look forward to your next purchase with us, where we can restore your faith in Hobbs.

Posted 4 months ago

“Very efficient. Order arrived promptly.”

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Posted 4 months ago

“Beautiful clothes”

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Posted 4 months ago

“Happy customer since 1982. The quality and often timeless styling mean I'm still wearing clothes and accessories I bought decades ago.”

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Posted 4 months ago

“I love Hobbs clothing. Excellent quality.”

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Posted 4 months ago

“I love the style , range of clothes , the lovely vibrant colours & the clothes fit me perfectly .I love shopping in Hobbs . The service is excellent.”

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Posted 4 months ago

“A longtime favourite.”

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Posted 4 months ago

“Thank you”

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Posted 4 months ago

“Hobbs is very good. Sadly they use Evri as a courier. As I have a personal on going issue with Gemma the local Evri courier I have not received my order which amounted to over £600. Well done Evri and Gemma, Hobbs has lost the sale as this will be returned and refunded in full stating she couldn’t deliver even though I requested it be delivered to my neighbour. Complaint about her needs to be raised with Evri.”

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Posted 4 months ago

Hello Diane. We’re really sorry to hear about the delivery issue and the impact it has had on your order and experience. This isn’t the level of service we expect, and we’ll raise this with the courier to prevent it happening again. If there’s any way we can help now, please let us know through the link below. https://www.hobbs.com/contact-us.html

Posted 4 months ago

“Hobbs is my go to for each season.”

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Posted 4 months ago

“All the materials are good very up to date I like it”

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Posted 4 months ago

“Always professional”

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Posted 4 months ago

Hobbs is rated 4.4 based on 3,778 reviews