Hobbs Reviews

Name: Hobbs
Rating: 4.42

4.4 Rating 5,639 Reviews

87 %

of reviewers recommend Hobbs

4.4

Based on 5,639 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Hobbs:

Over the decades, Hobbs has evolved from a small shoe label into a womenswear brand synonymous with the best of British design. Drawing on a rich heritage yet always looking forward, our collections are designed to answer the needs of the life-loving modern woman.

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“Wider Petite range and more natural fabrics for dresses and tops. I don't purchase a lot of blouses from Hobbs because they're mostly viscose or polyester.”

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Posted 4 months ago

“Beautiful dress and excellent service. Return process was so easy. Would highly recommend.”

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Posted 4 months ago

“Very professional company . Fast easy ordering and quick delivery.”

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Posted 4 months ago

“Fast delivery and good detail on website”

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Posted 4 months ago

“Service at Hobbs Cribbs is excellent. Shame the trousers were too small at a 12 and too big at a 14.”

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Posted 4 months ago

“Hobbs always provide good clothes”

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Posted 4 months ago

“A very comfortable dress to wear - it's a shame it didn't come in the Petite range as I did have to have it shortened quite substantially - so this was then an added cost.”

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Posted 4 months ago

“I love Hobbs I’ve been shopping there for the last 25 years but for the last couple years it’s been it gone down hill with the design. Not so classy.”

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Posted 4 months ago

Hello Josephine, I’m really sorry to hear that your experience with Hobbs hasn’t met your expectations recently. We truly value your 25 years of loyalty and will ensure your feedback is passed on.

Posted 4 months ago

“Hobs are a great company with quality clothing for petite sizes”

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Posted 4 months ago

“My dress never arrived and customer service is both hard to contact by phone and fails to answer emails. Also not refunded yet”

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Posted 4 months ago

Hi, I’m really sorry to hear about this your order never arriving. I can see that your refund was processed on the 12th and should be with you by now. If you haven’t received it yet, please feel free to reach out to us again so we can look into this further for you. We’re happy to help.

Posted 4 months ago

“Always nice service for delivery and attractive contents.”

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Posted 4 months ago

“I’m buying from Hobbs now for many years and I am very happy with my purchases quality excellent and service excellent too . I love their garments most comfortable and easy to wear. Their cotton and linen garments are superb.”

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Posted 4 months ago

“Was looking for a petite fit & flare dress. Plenty of choice on website.”

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Posted 4 months ago

“Rarely disappointed in Hobbs clothes. A great variety to choose from. Love that Hobbs have a good choice of colours and patterns in their ranges. Some super greens too.”

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Posted 4 months ago

“Love Hobbs clothes they are so classie”

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Posted 4 months ago

“An excellent shopping experience both in-store and on-line; a quality produce with quality service.”

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Posted 4 months ago

“When arrived in a huge box covered in hair with a double pleat where had Ben ironed worn and returned very disappointed have returned item”

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Posted 4 months ago

Hello there, I’m really sorry to hear about the condition of your item on arrival and your disappointment with the packaging. We will ensure this is raised with our team to improve upon our services in the future.

Posted 4 months ago

“Nice clothes but a lot of the dresses are too short. I am 5ft 10”

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Posted 4 months ago

Hello there, Thank you for sharing your feedback. I’m sorry to hear that many of the dresses felt too short for you—especially at 5ft 10. We understand how important a proper fit is, and we appreciate you bringing this to our attention. I’ll pass your comments to our product team to review length options and consistency across styles so we can improve this for taller customers.

Posted 4 months ago

“Hobbs customer service resolved the issue with my previous parcel that was unfortunately lost, and I couldn’t be happier with the outcome. The customer service was absolutely excellent, and the communication throughout was clear, friendly, and reassuring. They handled everything quickly and professionally, which really restored my confidence. Truly outstanding support — thank you! 🌟”

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Posted 4 months ago

“Hobbs were more than helpful and went to extraordinary lengths to help me today in their Birmingham store. I certainly came out a very satisfied customer. Hobbs I will be purchasing from you in the future. Well done to the full Team.”

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Posted 4 months ago

Hobbs is rated 4.4 based on 5,639 reviews