Hobbs Reviews

Name: Hobbs
Rating: 4.42

4.4 Rating 5,635 Reviews

87 %

of reviewers recommend Hobbs

4.4

Based on 5,635 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Hobbs:

Over the decades, Hobbs has evolved from a small shoe label into a womenswear brand synonymous with the best of British design. Drawing on a rich heritage yet always looking forward, our collections are designed to answer the needs of the life-loving modern woman.

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“Been a Hobbs customer for donkeys years! Always great quality and reliable sizing. I really enjoy going into the shop in person, the staff in my local store in Dudley are fabulous.”

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Posted 4 months ago

“I returned the dress and jacket as on visiting the Hobbs store in Mahon Point, Cork I bought a different dress and jacket which were more suitable for my needs.”

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Posted 4 months ago

“Great Style!”

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Posted 4 months ago

“Love the fabric , many compliments easy to wear & washes well . No Ironing bonus ! Good length in body tuck in or leave out , zip in back easy to pull up as material is stretchy”

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Posted 4 months ago

“Good quality clothes and excellent customer service”

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Posted 4 months ago

Hello there, Thank you so much for sharing your experience. We’re delighted to hear the clothes are of good quality and you received excellent customer service. If there’s anything else you’d like help with or you’d like suggestions for your next outfit, we’re here to help. Warm regards, Team Hobbs

Posted 4 months ago

“My jeans didn’t arrive at the shop Tried to reorder them but they were out of stock”

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Posted 4 months ago

Hi Irene, Thank you for getting in touch, and I’m very sorry to hear that your jeans didn’t arrive at the shop as expected. I completely understand how disappointing it must have been, especially when you tried to reorder and found they were out of stock. This is certainly not the experience we want for our customers. Please accept our sincere apologies for the inconvenience caused.

Posted 4 months ago

“Just perfect”

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Posted 4 months ago

“Lovely jacket.”

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Posted 4 months ago

“Clothing always great quality and made well”

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Posted 4 months ago

“I ordered online to be delivered to the store and it was quick to order and quick delivery. The staff were very friendly and helpful and I even bought another bracelet whilst I was there!!”

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Posted 4 months ago

“Would prefer less polyester items especially tops”

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Posted 4 months ago

“I believe Horse to be the best high Street store. The fabrics are excellent and mostly wool or natural fibre. The pieces are timeless and very elegant. The service is usually very good. It is my favourite High Street store”

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Posted 4 months ago

“Products bought are great. The one negative that I have is that when I took the coat out of the box it was incredibly creased. Not something that I expected from Hobbs and for the cost.”

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Posted 4 months ago

“Always get good service at Hobbs, sales assistants always very helpful and friendly .”

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Posted 4 months ago

Hello there, Thank you so much for sharing your experience. We’re delighted to hear you consistently receive good service and find our sales assistants helpful and friendly. If there’s ever anything else we can do for you, please let us know. Warm regards, Team Hobbs

Posted 4 months ago

“Pleased with my recent purchases and prompt delivery service”

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Posted 4 months ago

“The ordering process was easy and the package arrived as expected, well wrapped and in perfect condition.”

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Posted 4 months ago

“Item arrived in an open bag and wet in two places. I complained to the Courier and Hobbs via "chat"”

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Posted 4 months ago

Good afternoon, Thank you for letting us know. I’m so sorry your item arrived in an open bag and was wet — that’s really disappointing, and I completely understand your frustration. I hope our team were able to resolve this swiftly for you after you reached out via chat, but if you need any further help, please don’t hesitate to let us know.

Posted 4 months ago

“Always like the quality of Hobbs clothing”

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Posted 4 months ago

Hello there, Thank you so much for sharing your thoughts. We’re delighted to hear you enjoy the quality of Hobbs clothing. If you’d like any style tips or help finding pieces you’ll love, we’re here to help. Warm regards, Team Hobbs

Posted 4 months ago

“Another great purchase. A stylish and classic piece which makes a great addition to my wardrobe. It’s soft to the touch against the skin.”

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Posted 4 months ago

“I bought this particular dress online. Delivery was swift. Packaging was folded nicely in tissue paper, but being on a hanger folded over would have been nicer and reduced the creasing. Although there wasn't great creasing with this material.”

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Posted 4 months ago

Hobbs is rated 4.4 based on 5,635 reviews