Hobbs Reviews

Name: Hobbs
Rating: 4.42

4.4 Rating 5,635 Reviews

87 %

of reviewers recommend Hobbs

4.4

Based on 5,635 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Hobbs:

Over the decades, Hobbs has evolved from a small shoe label into a womenswear brand synonymous with the best of British design. Drawing on a rich heritage yet always looking forward, our collections are designed to answer the needs of the life-loving modern woman.

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“I am still waiting to receive my dress.”

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Posted 4 months ago

Hi Kate, Thank you for your message. I’m very sorry to hear that you are still waiting to receive your dress. I completely understand how frustrating this must be, especially if it has been longer than expected. Please accept our sincere apologies for the delay. To help us resolve this as quickly as possible, please get in touch via live chat or email and share your order details. Our team will be happy to look into this for you.

Posted 4 months ago

“Very nice designs and fabrics”

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Posted 4 months ago

“Love the tailoring, amazing quality and style”

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Posted 4 months ago

“I ordered my coat online (my first time) and was extremely impressed with the ease and speed of order only matched by the early delivery of my purchase. The item was packaged to ensure safe receipt.”

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Posted 4 months ago

“Love hobbs dresses they are so well made”

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Posted 4 months ago

“Order arrived too late, depite express delivery. Sent items back in one box, and have not received a full refund, as a facintaor I purchased for £65 has not been refunded and no response to enquiries. Not good at all!”

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Posted 4 months ago

Hi Lucy, I’m very sorry to hear about the late delivery and the refund issue. This isn’t the experience we want for our customers, and I understand how frustrating this must be. Please reach out to us via live chat with your order details so we can take a closer look and assist you further.

Posted 4 months ago

“Quality fashion at affordable prices”

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Posted 4 months ago

“A wonderful quality, vibrant colour, and very comfortable to wear!”

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Posted 4 months ago

“Great quality and service”

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Posted 4 months ago

“Lovely quality”

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Posted 4 months ago

“The quality isn't the best, especially for the price of some items.”

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Posted 4 months ago

“Love these style dresses”

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Posted 4 months ago

“I buy most of my work and occasion clothes from Hobbs - they are so beautifully designed and great quality. Excellent online service too.”

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Posted 4 months ago

Hello there, Thank you so much for your wonderful feedback! I am delighted to hear that Hobbs is your go‑to for both work and occasion wear. It’s lovely to know that you appreciate the beautiful designs and quality of our pieces. We’re also really pleased that you’ve had great experiences with our online service, your support truly means a lot to us. Thank you again for taking the time to share your experience, and we look forward to helping you find more pieces you love! 💛 -Hobbs Customer Care.

Posted 4 months ago

“So easy to order on line,delivery was prompt. I had a problem but help was swift. I will certainly shop again.”

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Posted 4 months ago

Hello there, Thank you so much for your lovely review! I am really pleased to hear that you found our online ordering process easy and that your delivery arrived promptly. I’m glad we were able to resolve your issue quickly, our team is always here to help. We really appreciate your support and look forward to welcoming you back again soon! -Hobbs Customer Care.

Posted 4 months ago

“I am in the US on the East Coast. In spite of a major winter snow storm that shut down everything, this dress arrived in 3 days. I was amazed.”

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Posted 4 months ago

Hello there, Thank you so much for your lovely feedback! I am amazed and delighted to hear that your dress reached you on the East Coast in just three days, especially during such a major winter snowstorm. We’re so glad it arrived safely and quickly despite the weather conditions. Thank you for taking the time to share your experience, and we hope you absolutely love your dress! If you ever need anything else, we’re always here to help. -Hobbs Customer Care.

Posted 4 months ago

“Good quality clothes.”

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Posted 4 months ago

Hello there, Thank you so much for your feedback! We’re delighted to hear you’re happy with the quality of our clothes. Your support means a lot to us, and we hope to see you again soon! -Hobbs Customer Care.

Posted 4 months ago

Hello there, Thank you so much for your feedback! I am delighted to hear you’re happy with the quality of our clothes. Your support means a lot to us, and we hope to see you again soon! -Hobbs Customer Care,

Posted 4 months ago

“Have shopped at Hobbs for quite a long time I tend to favour their timeless classics and still wear items bought quite a few years ago. Quality is always good.”

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Posted 4 months ago

Hello there, Thank you so much for your lovely review! I am delighted to hear that you’ve been shopping with us for a long time and continue to enjoy our timeless classics. It’s wonderful to know that pieces you bought years ago are still part of your wardrobe, our team puts a lot of care into creating quality styles that last. We truly appreciate your continued support and look forward to helping you find more favourites in the future! -Hobbs Customer Care.

Posted 4 months ago

“I like the choice of items, and the well the clothing is made, but sometimes the clothing is a little expensive”

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Posted 4 months ago

Hello there, Thank you so much for your feedback! I am really pleased to hear that you enjoy our range of items and appreciate the quality of our clothing. I understand that price is an important factor, and we genuinely value you sharing your thoughts with us. We work hard to ensure our pieces are crafted with care and built to last, but we know it’s just as important to offer good value, too. Thank you again for taking the time to review us, we hope to welcome you back soon! -Hobbs Customer Care.

Posted 4 months ago

“Good quality clothing time after time good value for money”

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Posted 4 months ago

Hello there, Thank you so much for your wonderful feedback! I am delighted to hear that you consistently find our clothing to be great quality and good value for money. Your support truly means a lot to us, and we’re so pleased that your experience has been positive time after time. We look forward to welcoming you back again soon! -Hobbs Customer Care.

Posted 4 months ago

“Lovely store Very helpful staff”

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Posted 4 months ago

Hello there, Thank you so much for your lovely review! I am delighted to hear that you enjoyed your visit to the store and found the staff so helpful. Your kind words mean a lot to the team, and we hope to welcome you back again soon! -Hobbs Customer Care.

Posted 4 months ago

Hobbs is rated 4.4 based on 5,635 reviews