Hobbs Reviews

Name: Hobbs
Rating: 4.40

4.4 Rating 3,713 Reviews

87 %

of reviewers recommend Hobbs

4.4

Based on 3,713 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Hobbs:

Over the decades, Hobbs has evolved from a small shoe label into a womenswear brand synonymous with the best of British design. Drawing on a rich heritage yet always looking forward, our collections are designed to answer the needs of the life-loving modern woman.

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“Hobbs clothes are always well made, stylish and good quality. Their online delivery is usually fast and returns are easy.”

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Posted 3 months ago

“Beautiful jacket, great fit!”

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Posted 3 months ago

“Need to get quality control to check measurements are as they should be.”

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Posted 3 months ago

Hi there, Thanks for your feedback. We’re sorry to hear there were concerns about the measurements. We’ll pass your comment to the quality control team to review. If you’d like help with sizing, there are size charts on the websites or please get in touch with our Customer Care Team and we will be happy to advise you. Kind regards, Team Hobbs

Posted 2 months ago

“Beautiful bag, I’m just going to order a jacket for myself as my Christmas present 🤣🤣❤️❤️”

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Posted 3 months ago

“Very easy to navigate website and jumpsuit arrived very quickly”

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Posted 3 months ago

“Smashing staff at the Bluewater store, very helpful friendly and efficient. The store is laid out beautifully and is well stocked.”

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Posted 3 months ago

“Excellent service, arrived very quickly”

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Posted 3 months ago

“I have bought 6 items of Hobbs. The dresses all fit. Most dresses need altering before I can wear them. Hobbs are a true fit. Good quality cloth. Good cut. Modest styling makes them wearable all year round. Please keep making bigger size clothes.i love the longer fashion too. Well done Hobbs.”

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Posted 3 months ago

“Really good service. Beautifully packaged and fast shipping. Wouldn’t hesitate to reorder.”

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Posted 3 months ago

“Good value in the sale”

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Posted 3 months ago

“The online order process was very straight forward. I arranged to have my dress sent to my address in France and was able to track the delivery service with no problems. Thank you, Hobbs!”

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Posted 3 months ago

“Great product - pity about the branded tape on the outer packaging which totally spolit the surprise.”

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Posted 3 months ago

Good afternoon. We’re so sorry to hear that the branded tape on the outer packaging spoiled the surprise. Your feedback is valuable to us and helps us improve our packaging in a way that suits all customers. We would love to make your next experience a better one with Hobbs.

Posted 3 months ago

“Excellent service and beautiful dress!”

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Posted 3 months ago

“Lovely items”

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Posted 3 months ago

Hi there, Thank you for taking the time to share your feedback. We are pleased you love our items, but are so sorry to hear that you felt your experience was 1*. We hope your next order is smoother for you.

Posted 2 months ago

“The dress fits perfectly, love it”

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Posted 3 months ago

“Clear photos on line of shoe. Easy to order on line. Quick delivery.”

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Posted 3 months ago

“Well fitting dress nice material”

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Posted 3 months ago

“Paid for next day delivery but it took two days to arrive by courier evri, who left my dress in my back garden in the pouring rain without even trying to knock on my door despite being given nstructions to leave in the front porch. The only reason my parcel was not ruined is that I saw their van and went out to investigate. Will think twice before ordering on line again even though I love Hobbs clothes.”

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Posted 3 months ago

Hi Elizabeth, thanks for your review. We’re really sorry for the delayed delivery and for the courier leaving your Petite Kiki Hotfix Dress exposed to the rain. This isn’t the experience we aim for. Thank you for bringing this to our attention. Kind regards, Team Hobbs

Posted 2 months ago

“Live their clothes, not always the prices but it’s a treat when I do. They deliver pretty quickly and if I need to return I generally don’t wait long for my refund. I do however think that delivery should be free when you spend over £100.”

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Posted 3 months ago

“Hobbs is a favourite of mine!”

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Posted 3 months ago

Hobbs is rated 4.4 based on 3,713 reviews