Hobbs Reviews

Name: Hobbs
Rating: 4.42

4.4 Rating 5,620 Reviews

87 %

of reviewers recommend Hobbs

4.4

Based on 5,620 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Hobbs:

Over the decades, Hobbs has evolved from a small shoe label into a womenswear brand synonymous with the best of British design. Drawing on a rich heritage yet always looking forward, our collections are designed to answer the needs of the life-loving modern woman.

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“Quick delivery”

Helpful Report

Posted 3 months ago

“Fabulous company - quality and style at a fair price.”

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Posted 3 months ago

“Beautiful dresses great fit”

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Posted 3 months ago

“Quick delivery great service”

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Posted 3 months ago

“I just love the designs and find the fit is always perfect”

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Posted 3 months ago

“Ordering process was easy”

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Posted 3 months ago

“Hobbs have beautiful clothes, of excellent quality. Shopping online is quick and easy. The staff in the York branch are very helpful and welcoming. I would recommend Hobbs to anyone.”

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Posted 3 months ago

“Great service, good fit”

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Posted 3 months ago

“Great service”

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Posted 3 months ago

“It's just exactly like picture and is of great quality”

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Posted 3 months ago

“Great coat and as well as being practical it’s very stylish”

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Posted 3 months ago

“Love these trousers. Perfect with flats for my in-between height of 5ft8.”

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Posted 3 months ago

“Excellent service as always”

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Posted 3 months ago

“Hobbs clothing is excellent quality and perfect rit to size.”

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Posted 3 months ago

“Beautiful dress. Softer colours in person.”

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Posted 3 months ago

“It fits perfectly, it's a classic as it can be dressed up or down. Its perfect for ne”

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Posted 3 months ago

“First time ordered. Happy with ordering online and email correspondence. Happy with my purchase and quick refund for items I returned.”

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Posted 3 months ago

“I bought the same style in Edinburgh at John Lewis in the pale blue and still wear it.”

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Posted 3 months ago

“Excellent in store help. Easy process online shopping especially for returns.”

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Posted 3 months ago

“The online delivery process was great - incredibly fast, but the returns process was extremely slow. I had to wait a full 14 working days before I could contact them to query why I hadn’t been refunded. As if by magic, one item out of the parcel of two was refunded. Had to contact again and was told the other item would be refunded asap, but still no refund! Clothes are wonderful, but the returns service needs significant improvement.”

Helpful Report

Posted 3 months ago

We’re really sorry to hear about the slow returns process and the payment delays you’ve experienced. This isn’t the service we aim to provide, and your feedback has been noted so we can review and improve our returns and refund workflow. Thank you for the kind words about the clothing itself – we’ll use your comments to work on the returns experience so it matches the product quality you’ve seen.

Posted 2 months ago

Hobbs is rated 4.4 based on 5,620 reviews