Hobbs Reviews

Name: Hobbs
Rating: 4.42

4.4 Rating 5,620 Reviews

87 %

of reviewers recommend Hobbs

4.4

Based on 5,620 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Hobbs:

Over the decades, Hobbs has evolved from a small shoe label into a womenswear brand synonymous with the best of British design. Drawing on a rich heritage yet always looking forward, our collections are designed to answer the needs of the life-loving modern woman.

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“I like Hobbs very much. Excellent customer service.”

Helpful Report

Posted 3 months ago

Hi Geraldine, Thank you so much for your lovely feedback—we’re really pleased to hear you’ve had a positive experience with our customer service. We truly appreciate your support and look forward to helping you again whenever you need us.

Posted 2 months ago

“Hobbs is a great place to find quality women's clothing. I was head-over-heels when I found this store. In-store shopping was a great experience as was online. Shipping was lightning fast and was very happy with my choices!”

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Posted 3 months ago

“Retailers of good quality stylish clothes”

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Posted 3 months ago

“Quick delivery with easy returns & quick refund.”

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Posted 3 months ago

“Easy straightforward ordering process. Super quick delivery. Items extremely well packaged. Exceptional quality.”

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Posted 3 months ago

“Beautiful quality but sadly I appear to be in between sizes so returned.”

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Posted 3 months ago

“Dress arrived and was bigger than specified as size”

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Posted 3 months ago

Hi there, Thank you for letting us know about the Petite Carly Dress sizing, what a shame it was not a good fit for you. We appreciate your feedback. Kind regards, Team Hobbs

Posted 2 months ago

“Great service and very happy with cost of delivery.”

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Posted 3 months ago

“I love Hobbs!”

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Posted 3 months ago

“I find Hobb's knitwer excellent quality, lovely design and beautiful colours that really suit me. Buying online is easy and quick and gives me access to more bargains that in the shop.”

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Posted 3 months ago

“I know I'm short 5'1" - but this petite skirt was ankle length on me. The fashion maybe for extra long clothes, fine if your 6ft tall. Why can't your and other companies sell clothes for all sizes of women. I don't mean mini skirts, I wore them in the 60s . Why can't manufacturers make elegant just below the knee type dresses/skirts. Am I asking for the moon.”

Helpful Report

Posted 3 months ago

Hi Lorraine, Thank you for taking the time to share your feedback—we’re sorry to hear the petite skirt was still much longer than expected for you. At 5'1", we understand how frustrating it can be when petite lengths still don’t sit as intended, especially when you’re looking for a classic just-below-the-knee fit. We also really appreciate your wider comments about fit and range. This is something we’re always working on, and feedback like yours is genuinely valuable in helping us review and refine our lengths and proportions across different styles. We’re sorry this item didn’t work out for you, but we hope we can help you find pieces that fit and flatter you better in future. If you’d like, our Customer Services team or store colleagues would be happy to help guide you towards styles that run shorter or are better suited to your height.

Posted 2 months ago

“Excellent styles and quality”

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Posted 3 months ago

“I have purchased lots of items from Hobbs over the years and everything has always been excellent quality. Highly recommend.”

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Posted 3 months ago

“Always friendly service”

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Posted 3 months ago

“I am a new customer to Hobbs. And with the great selection on line and speed of delivery I will be purchasing again !”

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Posted 3 months ago

“Beautiful dress suitable for a wedding guest”

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Posted 3 months ago

“My first choice for my clothes from business wear to casual including footwear. The range and and quality to suit all preferred styles is excellent”

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Posted 3 months ago

“They are very big in my usual size so had to return. Sent for another pair in a smaller size. These too are a little big but acceptable. The fabric is good and shape what I want.”

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Posted 3 months ago

Hello Andrea, Thank you for taking the time to share your feedback. We’re pleased to hear that you like the fabric quality and the shape of the Alessia linen trousers. The Alessia trousers are designed with a wide-leg, relaxed fit, which can result in a more generous feel. We appreciate you highlighting the sizing, and your comments will be shared with our team as we continue to review and refine our fit. Kind regards, Team Hobbs

Posted 3 months ago

“Lovely dress feels lovely to wear. Ready for a cruise coming up soon.”

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Posted 3 months ago

“Always happy to shop with Hobbs. A brand that can be relied upon.”

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Posted 3 months ago

Hobbs is rated 4.4 based on 5,620 reviews