Hobbs Reviews

Name: Hobbs
Rating: 4.40

4.4 Rating 3,706 Reviews

87 %

of reviewers recommend Hobbs

4.4

Based on 3,706 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Hobbs:

Over the decades, Hobbs has evolved from a small shoe label into a womenswear brand synonymous with the best of British design. Drawing on a rich heritage yet always looking forward, our collections are designed to answer the needs of the life-loving modern woman.

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“It’s what you would expect.”

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Posted 3 months ago

“I like shopping at Hobbs. I always find what I am looking for and the quality is wonderful.”

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Posted 3 months ago

“Had compliments the first time I wore my lovely new coat. Delighted”

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Posted 3 months ago

“Always rely on quality👍”

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Posted 3 months ago

“Always good quality & great style. Quick delivery & easy returns. My nearest store is Lincoln & the ladies there are lovely & very helpful. I also purchase online occasionally.”

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Posted 3 months ago

“Gift card ordered on 16/12/25; now 23/12/25 and still waiting for Evri - Royal Mail more efficient?”

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Posted 3 months ago

Hi there, thanks for your review. We’re sorry for the delay with your gift card and understand your frustration with the delivery service. Looking at your order I can see that we have assisted and resolved this for you. Kind regards, Team Hobbs

Posted 2 months ago

“Beautiful material, and fits perfectly. I'm 5'6" and I would say this is more like a maxi, but I love it.”

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Posted 3 months ago

“Classic clothes, great for staples, reasonably priced and good quality.”

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Posted 3 months ago

“...........”

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Posted 3 months ago

Hi Laura, thanks for your 3 star review. We’re glad you chose Hobbs, and we’re sorry for any disappointment. If you’d like to share more details or need help with anything, please get in touch and we’ll assist you promptly. Kind regards, Team Hobbs

Posted 2 months ago

“Lovely tops”

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Posted 3 months ago

“Clothes that are meant to last”

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Posted 3 months ago

“My first Hobbs purchase and I bought a size 12 - my usual size - and it was too big. Very simple return/exchange and it fits perfectly. Seems good quality.”

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Posted 3 months ago

“Easy to buy, arrived in time, returned in store, very helpful staff who tried to find another piece.”

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Posted 3 months ago

“Lovely socks, whimsical pattern. High quality material and manufacture.”

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Posted 3 months ago

“Beautiful dress, excellent quality Very happy with service.”

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Posted 3 months ago

“Order has not arrived and I’ve had no reply to my email.”

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Posted 3 months ago

Hi there Robyn, I’m really sorry that your order had not arrived yet and that you hadn't had a reply to your email. This isn’t how we want to be communicating with you. It seems your order has since been resolved, but if you need further assistance we are always here to help.

Posted 2 months ago

“Bought jewellery online. Arrived very promptly and well packaged to prevent any possibility of damage. Very impressed with the service.”

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Posted 3 months ago

“Just lovely fits really well”

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Posted 3 months ago

“Lovely shaped dress. I love the fabric and the fit of this dress. It's also good to buy a dress in petite!”

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Posted 3 months ago

“Very see thru.should have lining sending them back very dissapointing”

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Posted 3 months ago

Good afternoon Marian.. We’re so sorry to hear the item is see-through and that it should have lining. This isn’t the standard we strive for here at Hobbs. If your query is still unresolved, please reach out to us below so that we can help arrange a return or another suitable resolution for you. https://www.hobbs.com/contact-us.html

Posted 3 months ago

Hobbs is rated 4.4 based on 3,706 reviews