Hobbs Reviews

Name: Hobbs
Rating: 4.42

4.4 Rating 5,619 Reviews

87 %

of reviewers recommend Hobbs

4.4

Based on 5,619 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Hobbs:

Over the decades, Hobbs has evolved from a small shoe label into a womenswear brand synonymous with the best of British design. Drawing on a rich heritage yet always looking forward, our collections are designed to answer the needs of the life-loving modern woman.

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“Delivery by Evri was very slow. Item was in terrible condition and looked already worn, covered in snags in various places.”

Helpful Report

Posted 2 months ago

Hi there, I’m really sorry to hear your Hobbs item arrived in such poor condition and that delivery was slow. That isn’t the service we aim for. Please reach out via email with your order number so we can assist you further. Kind regards, Team Hobbs

Posted 2 months ago

“Good shop and customer service . Unfortunately the shoes were too narrow for me so had to return both pairs.”

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Posted 2 months ago

“Order placed early morning and was contacted by the store to collect 2 hours later. Very good service considering I expected to have to wait at least 2 days for goods to arrive.”

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Posted 2 months ago

“Great web site. Delivery as stated.”

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Posted 2 months ago

“I loved the range of blouses etc this year. There are many other lovely garments with really pretty fabrics.”

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Posted 2 months ago

“I buy Hobbs products several times a year, you have good quality clothes. I wait for discounts though as it is too expensive for me to buy at a full price.”

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Posted 2 months ago

Hi Anna, Thank you for your continued support and kind feedback—we’re really pleased to hear you find our clothing to be of good quality. We also appreciate your honesty regarding pricing, and understand that promotions can make a real difference. We regularly offer seasonal events and discounts, so we hope you continue to find pieces you love at a price that works for you. If there’s ever anything you need, please don’t hesitate to let us know.

Posted 2 months ago

“Lovely dress but personally not for me”

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Posted 2 months ago

Hi Kathleen, Thank you for your feedback—we’re glad you found the dress lovely, even if it wasn’t quite the right one for you personally. We really appreciate you taking the time to share your thoughts, and we hope you find something you love with us soon. If there’s anything we can help with, please don’t hesitate to let us know.

Posted 2 months ago

“This is a beautiful coat. I loved the purple colour and the quality seems good. Even though I ordered petite, the size feel a bit large, in my opinion.”

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Posted 2 months ago

Hi there, Thank you for your lovely feedback—we’re so pleased you loved the colour and quality of the coat. We’re sorry to hear that the petite size still felt a bit large for you, and we really appreciate you sharing this as it helps us improve our fit guidance. If there’s anything else we can help with, please don’t hesitate to let us know.

Posted 2 months ago

“Excellent fast delivery.”

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Posted 2 months ago

“Classic clothes that do not go out of fashion”

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Posted 2 months ago

Hi Patricia, Thank you so much for your lovely feedback—we’re really pleased to hear you see our pieces as classic and timeless. We truly appreciate your support and hope you continue to find styles you love with us for years to come. If there’s anything you ever need, please don’t hesitate to let us know.

Posted 2 months ago

“Dress came earlier than expected, beautifully wrapped as always.”

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Posted 2 months ago

“After a slight problem arose Hobbs dealt with it immediately. Communication was very good. The product was lovely.”

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Posted 2 months ago

“Normally good quality but delivery is very slow”

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Posted 2 months ago

Hi Margaret, Thank you for your feedback. We’re glad you’re happy with the quality, and we’re sorry to hear delivery has been slow. We’ll review this with our delivery team to improve speed. If you’d like us to check the status of your order please let us know. Kind regards, Team Hobbs

Posted 2 months ago

“Very disappointed on the socks, I have worn twice and they developed a large hole in the toe area, not even got to wash. The first time I have felt this way about any Hobbs product.”

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Posted 2 months ago

Hi Linda, I’m really sorry to hear the socks developed a large hole after just a couple of wears. That isn’t the standard we aim for. Please email us with your order number and the item details so we can look into what happened with this pair. Kind regards, Team Hobbs

Posted 2 months ago

“I find I can always rely on Hobbs quality and delivery efficiency”

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Posted 3 months ago

“Love the dress and matching jacket, nice fabric and fit”

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Posted 3 months ago

Hi Dawn, Thank you so much for your lovely feedback—we’re delighted to hear you love the dress and matching jacket, and that you’re happy with the fabric and fit. We really appreciate your support and hope you enjoy wearing them. If there’s anything you need, please don’t hesitate to let us know.

Posted 2 months ago

“Lovely dress purchased for my son's wedding. I returned two wrong sizes back to a store and was refunded immediately. On arrival the dresses have some quite deep creases in them but the lady in store told me that she could steam them out for me if I took it in. Overall excellent service from Hobbs”

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Posted 3 months ago

“Always good quality clothes and shoes. Good delivery options.”

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Posted 3 months ago

“Very efficient shipping. Dress was as described. Will buy another one.”

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Posted 3 months ago

Hi Paula, Thank you so much for your kind feedback—we’re really pleased to hear your order arrived quickly and that the dress was as described. It’s lovely to know you’re happy enough to consider buying another one, and we look forward to welcoming you back again soon. If there’s anything you need, please don’t hesitate to let us know.

Posted 2 months ago

“I like Hobbs very much. Excellent customer service.”

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Posted 3 months ago

Hi Geraldine, Thank you so much for your lovely feedback—we’re really pleased to hear you’ve had a positive experience with our customer service. We truly appreciate your support and look forward to helping you again whenever you need us.

Posted 2 months ago

Hobbs is rated 4.4 based on 5,619 reviews