Hobbs Reviews

Name: Hobbs
Rating: 4.40

4.4 Rating 3,706 Reviews

87 %

of reviewers recommend Hobbs

4.4

Based on 3,706 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Hobbs:

Over the decades, Hobbs has evolved from a small shoe label into a womenswear brand synonymous with the best of British design. Drawing on a rich heritage yet always looking forward, our collections are designed to answer the needs of the life-loving modern woman.

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“Lovely quality, good size 14, the wide leg, hangs beautifully. I did have them professionally shorted as they were too long for me.”

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Posted 3 months ago

“This is a beautiful dress, the weight makes it hangs beautifully. Loved it so much I've bought another so I'll always have one.”

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Posted 3 months ago

“Good service and delivery”

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Posted 3 months ago

“Jumper not arrived. If I had known you use Evri I would not have ordered it”

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Posted 3 months ago

Hi there Graham, Thank you for taking the time to share your experience. I’m really sorry to hear that the jumper didn’t arrive and that you’d avoid ordering if Evri is used. Your feedback is so important to us, we would love to make sure your next purchase is just perfect for you.

Posted 2 months ago

“Clothes always well made.”

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Posted 3 months ago

“It's a Christmas present so hoping they will love it.”

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Posted 3 months ago

“All went smoothly, the order was correct, the custom duty process also, and no extra custom dutites were levied.”

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Posted 3 months ago

“delivered on time in good order using recyclable materials”

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Posted 3 months ago

“Customer service excellent and the dress is fabulous”

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Posted 3 months ago

“Excellent service…easy to order on line ..item despatch immediately and received the following day”

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Posted 3 months ago

“A beautiful, comfortable dress. I sized down from a 14 to a 12 as it is roomy.”

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Posted 3 months ago

“As always excellent service.”

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Posted 3 months ago

“Good company”

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Posted 3 months ago

“Sorry cannot leave review as I have not received my order Evri couriers”

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Posted 3 months ago

Hi June, I’m really sorry to hear you haven’t received your order due to issues with Evri. That must be frustrating, and I apologise for the inconvenience this has caused. It seems your query has since been resolved, we would love to make your next experience a better one.

Posted 2 months ago

“Was worn by someone chucked in a box could smell someone else’s perfume and armpit smell very poorly packaged no plastic cover on items nothing”

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Posted 3 months ago

Hi Rehana, We are incredibly sorry to hear your Hobbs item arrived worn and with an unusual smell, and that the packaging was inadequate. This is not up to our standards, and your feedback has been raised. Thank you for taking the time to leave a review, and we hope to make your next purchase perfect for you.

Posted 2 months ago

“Mostly happy with my purchases, some items I buy size up for comfort.”

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Posted 3 months ago

“Did Click & Collect from Chester store. Lovely staff”

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Posted 3 months ago

“Fabulous little fur jacket … lots of options of how to wear, Thank you even down to a nice pair of jeans , so pleased with this purchase”