Hobbs Reviews

Name: Hobbs
Rating: 4.40

4.4 Rating 3,706 Reviews

87 %

of reviewers recommend Hobbs

4.4

Based on 3,706 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Hobbs:

Over the decades, Hobbs has evolved from a small shoe label into a womenswear brand synonymous with the best of British design. Drawing on a rich heritage yet always looking forward, our collections are designed to answer the needs of the life-loving modern woman.

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“Very good fit.”

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Posted 3 months ago

“Lovely item and swift delivery. Easy to use website.”

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Posted 3 months ago

“Definitely not shower proof, colour not as bright and lovely as the picture, probably more a dull green. Definitely recommend buying a size bigger too”

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Posted 3 months ago

Hi Sky, thanks for your feedback. We’re sorry the colour didn’t look as bright and the fit wasn’t as expected. If you need any further assistance please do contact our Customer Care Team. Kind regards, Team Hobbs

Posted 2 months ago

“Lovely quality but sleeves far too long.”

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Posted 3 months ago

“I ordered a slipper and hasn’t been delivered till date”

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Posted 3 months ago

Hi there Abena, We are really sorry to hear your slippers hadn’t arrived on time. This isn’t our usual Hobbs standard, although this has since been resolved for you. We would love to make your next experience a better one for you.

Posted 2 months ago

“I used the Hobbs website. It was easy to navigate and order.”

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Posted 3 months ago

“I ordered the dress on 10/12/25, now 16 days later I still haven't received my order!! I have contacted Hobbs on several occassions, but have still not been given an explanation for my missing order!! Not happy at all !!!!!!”

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Posted 3 months ago

Hi Gloria, We are so sorry for the delays and for our Customer Care Team not providing a clear explanation. It seems your query has now been fully resolved for you. If we can help with any future concerns, please do reach out to us.

Posted 2 months ago

“Fantastic quality timeless classics”

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Posted 3 months ago

“Very helpful.”

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Posted 3 months ago

“Great Company, good quality, well made clothes. I've been shopping at Hobbs for many years, long before online shopping. Always reliable quality.”

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Posted 3 months ago

“Great company with excellent clothing”

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Posted 3 months ago

“Excellent staff in both Buchanan Street and Silverburn Glasgow.”

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Posted 3 months ago

“Excellent service and great quality”

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Posted 3 months ago

“Good international delivery. Petite sizing good”

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Posted 3 months ago

“I love the colour choices in Hobbs. The cut does not always suit me but I still love shopping with them.”

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Posted 3 months ago

“Absolutely beautiful so eased with my purchase”

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Posted 3 months ago

“A very welcome gift for my sister.”

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Posted 3 months ago

“Well, I am sure that I would have loved my order if I had ever received it. Please Hobbs....change your courier to a reliable one.... not Evri”

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Posted 3 months ago

Hi Fiona, We're really sorry to hear your order never arrived and understand how frustrating this is. Your feedback regarding Evri has been taken onboard. We hope your next order arrives perfectly, it seems your original query has now been resolved.

Posted 2 months ago

“Hobbs is known for good style over the years.”

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Posted 3 months ago

“Really impressed with Hobbs jumpers this year. A little different, very flattering. Modern, cosy casual.”

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Posted 3 months ago

Hobbs is rated 4.4 based on 3,706 reviews