Hobbs Reviews

Name: Hobbs
Rating: 4.42

4.4 Rating 5,619 Reviews

87 %

of reviewers recommend Hobbs

4.4

Based on 5,619 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Hobbs:

Over the decades, Hobbs has evolved from a small shoe label into a womenswear brand synonymous with the best of British design. Drawing on a rich heritage yet always looking forward, our collections are designed to answer the needs of the life-loving modern woman.

Visit Website

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

Deutsch

Français

Svenska

Español

“Can't review the item as this was never recieved and the order was cancelled by Hobbs”

Helpful Report

Posted 2 months ago

Hi there, I’m really sorry to hear your Hobbs order was cancelled and you didn’t receive the item. This isn’t the experience we want for you. This was sadly a stock issue and I can see that we have refunded your order for you. I apologise for the disappoint this has caused you. Kind regards, Team Hobbs

Posted 2 months ago

“Hobbs is great for event clothing , not overly expensive. Love that the fashion changes regularly on”

Helpful Report

Posted 2 months ago

“Order not received and no response from Hobbs customer service! Very disappointing!”

Helpful Report

Posted 2 months ago

I’m really sorry to hear that your order delivery didn’t arrive, this isn’t the experience we want for you. I can see that we have been in touch to assist you, if you still need help , please do contact our Hobbs Customer Care Team and we will be happy to help you. Kind regards, Team Hobbs

Posted 2 months ago

“Amazing quality. Have this top in two colours.”

Helpful Report

Posted 2 months ago

“Perfect fit love this dress I would recommend the dress.”

Helpful Report

Posted 2 months ago

“Excellent styles made from good quality material. Easy to order on line and delivery is usually quick.”

Helpful Report

Posted 2 months ago

“Excellent fit and quality”

Helpful Report

Posted 2 months ago

“I'v always been please with my purchases from Hobbs, whether on store or online. This time, however, one of the items bought online didn't come up to the usual Hobbs standards.”

Helpful Report

Posted 2 months ago

Hi there, Thank you for your continued support and for sharing your feedback with us. We’re really pleased to hear you’ve generally been happy with your purchases, both in-store and online, but we’re sorry to hear that one of the items this time didn’t meet the usual standard you expect from us. That’s certainly not what we aim for, and we appreciate you bringing it to our attention. If you’d like us to look into this further, please don’t hesitate to get in touch with Customer Services—we’ll be happy to help.

Posted 2 months ago

“Beautiful occasion wear, found everything I needed!”

Helpful Report

Posted 2 months ago

“Excellent customer service”

Helpful Report

Posted 2 months ago

“Okay, a little bit of a painful experience to get the money back for the belt after it broke down within the first two weeks”

Helpful Report

Posted 2 months ago

Hi Stephanie, I'm really sorry to hear that getting a refund for the belt has been a painful process and that it broke down within two weeks, this isn’t the experience we want for you. If you do need further assistance please do get back in touch with our Customer Care Team and we will be happy to help. Kind regards, Team Hobbs

Posted 2 months ago

“Excellent service, prompt delivery and easy to use”

Helpful Report

Posted 2 months ago

“The petite size fits me perfectly”

Helpful Report

Posted 2 months ago

“No quibble returns.”

Helpful Report

Posted 2 months ago

Hi there, Thank you for your feedback—we’re really pleased to hear you’ve had a positive experience with our returns process. We aim to make things as simple and hassle-free as possible, so it’s great to know this has worked well for you. If there’s ever anything else we can help with, please don’t hesitate to let us know.

Posted 2 months ago

“Lovely quality clothing”

Helpful Report

Posted 2 months ago

“Prompt delivery and because I didn’t know which size would fit, ordered 2, and returned one. Funds back into my account promptly too. I don’t like to do this, but there were no shops carrying this dress.”

Helpful Report

Posted 2 months ago

“Very easy to shop with on line - lots of nice stuff online and in store”

Helpful Report

Posted 2 months ago

“Good delivery and easy returns. Refunds don’t take too long.”

Helpful Report

Posted 2 months ago

“The shoes are very narrow and the sole looked worn out like they had already been used ! Disappointed as I had liked them for my garden party”

Helpful Report

Posted 2 months ago

Hi Jacqueline, Thank you for letting us know. We’re sorry to hear the Hobbs Clemmi Court Shoes felt narrow and appeared worn. That isn’t the experience we aim for. Please do contact our Customer Care Team with your order details and we’ll assist promptly. Kind regards, Team Hobbs

Posted 2 months ago

“Very pleased with the products”

Helpful Report

Posted 2 months ago

Hobbs is rated 4.4 based on 5,619 reviews