Hobbs Reviews

Name: Hobbs
Rating: 4.40

4.4 Rating 3,731 Reviews

87 %

of reviewers recommend Hobbs

4.4

Based on 3,731 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Hobbs:

Over the decades, Hobbs has evolved from a small shoe label into a womenswear brand synonymous with the best of British design. Drawing on a rich heritage yet always looking forward, our collections are designed to answer the needs of the life-loving modern woman.

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“Shocking customer service. Items arrived late and in an unwearable condition. Both items returned.”

Helpful Report

Posted 3 months ago

We’re really sorry you’ve had this experience, Michaela. This isn’t the standard we aim for, and we understand why you returned both items. We’d like to resolve this for you as quickly as possible. Please contact our customer care team below, we would love to help. https://www.hobbs.com/contact-us.html

Posted 3 months ago

“Clothes arrive beautifully wrapped and on time. I always have good service from Hobbs.”

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Posted 3 months ago

“Good quality clothes”

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Posted 3 months ago

“Quality clothing worth the money”

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Posted 3 months ago

“Excellent website, easy to use ,”

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Posted 3 months ago

“Very disappointed. This cardigan was originally £59 then reduced to £45 and now it is £35. Why so many reductions ? As a valued Hobbs shopper I was annoyed at this price drop . Just wondering is the material of good quality..”

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Posted 3 months ago

“I like Hobbs' styles; I would wear a lot more of the clothes if they came in natural fibres and were not blended with synthetics.”

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Posted 3 months ago

“The online ordering process is very good and quick, with e-mails giving ongoing delivery details.”

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Posted 3 months ago

“The blouse was delivered on time and the returns procedure is very clear and easy to follow.”

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Posted 3 months ago

“Unable to contact customer services as they’re too busy….”

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Posted 3 months ago

We’re really sorry you’re having trouble contacting our customer services, Nicola. It looks like our customer care team have since been in touch to resolve your query for you. Thank you for your patience and for leaving your feedback with us.

Posted 3 months ago

“I’ve bought ankle boots online from Hobbs before and I find their sizing to be quite consistent. I like Hobbs’ style and can always find something I’d like each season!”

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Posted 3 months ago

“Great quality clothing in Hobbs, very affordable”

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Posted 4 months ago

“Love Hobbs the quality of their clothes is excellent and lasts for years.”

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Posted 4 months ago

“Such a great store for elegant fashion.”

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Posted 4 months ago

“Amazing coat”

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Posted 4 months ago

“Brilliant!”

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Posted 4 months ago

“Staff are attentive and friendly and offered a glass of prosecco with a mince pie. Stylish garments, and mostly a great brand to shop with.”

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Posted 4 months ago

“Ordered ,& came the day after. Very pleased”

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Posted 4 months ago

“Interesting and elegant styles, well designed and made. I do think these aspects elevate some of the materials used at times.”

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Posted 4 months ago

“always able to find an outfit suitable for any occasion, weddings, the races, workwear etc”

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Posted 4 months ago

Hobbs is rated 4.4 based on 3,731 reviews