Hobbs Reviews

Name: Hobbs
Rating: 4.42

4.4 Rating 5,632 Reviews

87 %

of reviewers recommend Hobbs

4.4

Based on 5,632 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Hobbs:

Over the decades, Hobbs has evolved from a small shoe label into a womenswear brand synonymous with the best of British design. Drawing on a rich heritage yet always looking forward, our collections are designed to answer the needs of the life-loving modern woman.

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“Good quality clothing.”

Helpful Report

Posted 3 months ago

“Dress arrived on time. It was well packed. A small problem was that it smelled of a perfume, not the normal new dress smell. Sorted by hanging the dress up near an open window for a few days. It looks lovely on and I can't wait to wear it on a cruise in a few weeks. Bought in the sale so very good value. I really like the choice of dresses provided by a Hobbs and I will shop with them again. The on line process is quick and easy. Thanks”

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Posted 3 months ago

“Always reliable quality from Hobbs and excellent value in sale.”

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Posted 3 months ago

“Website easy to access Lots of choice”

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Posted 3 months ago

“Always attentive in the store only thing don't stock larger sizes had to order online tho it was easy enough”

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Posted 3 months ago

“Great dress but sadly didn't fit so I had to return it - such a shame that larger sizes are not in stores so could be tried on without all the hassle of ordering and returning”

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Posted 3 months ago

“I ordered two of the dresses really liked the dress but the zip would not go all the way down it was put in wrong.. so ordered another & had the same problem such a shame as a lovely dress I would have kept it wanted for a wedding..”

Helpful Report

Posted 3 months ago

I’m really sorry to hear about the zipper fault on both dresses and the disappointment this has caused. Please could you email our customer care team with your order numbers and photos of the faulty zips so we can investigate and arrange an urgent replacement or refund as needed?

Posted 3 months ago

“I was very disappointed with the postal service received from Hobbs. Having paid for next day delivery, the delivery was divided into 3 packages - all arriving & different times and none the next day, as paid for. The third package was never delivered but sent to a warehouse several days later (over a week). I have been recompensed for the next day delivery charge & received a £15 voucher (only after my 2nd complaint) but it was an entirely pointless order as what arrived was too late. All has been returned.”

Helpful Report

Posted 3 months ago

I’m really sorry to hear about the delivery issues and the inconvenience this caused. Please could you email our customer care team with your order number and the tracking details so we can investigate the multiple deliveries, the missing third package, and arrange any appropriate refund or replacement as needed?

Posted 3 months ago

“A reputable fashion brand that I enjoy shopping with. Transaction went smoothly. Brilliant that they offer click and collect services. Staff at Kingston branch were great help and gave outstanding customer service.”

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Posted 3 months ago

“Aliza dress is lovely but it is cut quite small I ordered a size 12 but had to go up a size as it comes up quite small. I collected the dress from a Hobbs store .”

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Posted 3 months ago

“Attentive service in the York store. Always willing to help and give advice when asked. Good quality clothes and accessories.”

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Posted 3 months ago

“Hobbs are great quality and classy clothes well made”

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Posted 3 months ago

“For context, I am a 5'0 petite woman, and I find it difficult to find quality clothing that is flattering for my short limbs. I am extremely glad that Hobbs London offers a petite line, for I am thrilled with this trench coat! The shoulders fit perfectly, the sleeves hit my wrist properly, and the material and stitching is of quality. Please keep this trench coat in stock for us short ladies!”

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Posted 3 months ago

“Reputable company that still provides quality clothing, beautiful cut and colours. Always in trend.”

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Posted 3 months ago

“I really liked the quality of the garment, but it is a large fit so had to return.”

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Posted 3 months ago

“Generally very good quality c.othing, good service but since I retired, there are fewer of their clothes suitable for me as much of their clothing is geared to smart workwear. I also find their tops usually far too short but when I do buy something, it is in my wardrobe for a long time.”

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Posted 3 months ago

“A great pattern and lovely fit. The petite sizing was perfect.”

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Posted 3 months ago

“Good quality clothing - have been a customer for many years. Classic contemporary clothing which tends to be on the smart side. Would like to see more casual attire.”

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Posted 3 months ago

“Lovely quality clothes.”

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Posted 3 months ago

“perfect fit size 20 nice and light”

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Posted 3 months ago

Hobbs is rated 4.4 based on 5,632 reviews