Hobbs Reviews

Name: Hobbs
Rating: 4.42

4.4 Rating 5,633 Reviews

87 %

of reviewers recommend Hobbs

4.4

Based on 5,633 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Hobbs:

Over the decades, Hobbs has evolved from a small shoe label into a womenswear brand synonymous with the best of British design. Drawing on a rich heritage yet always looking forward, our collections are designed to answer the needs of the life-loving modern woman.

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“perfect fit size 20 nice and light”

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Posted 3 months ago

“Good range of clothing, prompt delivery and an excellent return service.”

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Posted 3 months ago

“Nice dress”

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Posted 3 months ago

“Carly Dress Complaint. My friend sent me a link for the carly dress which was advertised as £129.00. I was unable to order via phone so I used online. The dresses came and were invoiced at £169.00. Both were fauly at the zip. Contacting proved challenging. I then spoke to an advisor who eventually agreed to Price Match and also deduct £40.00 from the price of the £129.00. This £40.00 reduction is still to be made. I also purchase a petite Carly Dress but unfortunately it was also faulty at zip so I returned it. Can advise when I will receive the £40.00 reduction because if you refuse to pay it, I will take the matter further . peadunn1920@hotmail.com”

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Posted 3 months ago

I’m really sorry for the confusion and the trouble with the Carly Dress price and the faulty zips. I understand you were promised a £40 reduction on the £129.00 price, and you’re still awaiting that adjustment. Please could you email us so our customer care team can review the price match and ensure the £40.00 deduction is applied? We’ll also look into the faulty zips on both dresses and arrange any refunds or replacements as needed.

Posted 3 months ago

“Good size and comfortable to wear”

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Posted 3 months ago

“excellent service and prompt delivery”

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Posted 3 months ago

“Hobbs continues to be my kind of store.”

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Posted 3 months ago

“Received boxed and well wrapped ,return was easy and refund came quite quickly”

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Posted 3 months ago

“Quality products, excellent delivery service {collected from store}, friendly, helpful staff.”

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Posted 3 months ago

“The delivery was on time and well packed!”

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Posted 3 months ago

“Cloth is pretty and well made. I love it when you have more modern styles.”

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Posted 3 months ago

“Easy to order for delivery to store”

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Posted 3 months ago

“Quick service, quality product, good match”

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Posted 3 months ago

“Speedy online delivery.”

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Posted 3 months ago

“Staff were very helpful and products are good quality.”

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Posted 3 months ago

“A beautiful dress. A little on the long side, but gorgeous.”

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Posted 3 months ago

“Good delivery time.”

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Posted 3 months ago

“Excellent quality clothing. Good sales and returns/refunds.”

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Posted 3 months ago

“Excellent service.”

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Posted 3 months ago

“Normally a 4. The clothes are normally a nice style and cut, well made and nice materials and colours. On this occassion it was a 2. Recently ordered goods have sometimes been delivered very creased and the shop staff no longer offer to steam creased garments.”

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Posted 3 months ago

Hobbs is rated 4.4 based on 5,633 reviews