Hobbs Reviews

Name: Hobbs
Rating: 4.42

4.4 Rating 5,632 Reviews

87 %

of reviewers recommend Hobbs

4.4

Based on 5,632 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Hobbs:

Over the decades, Hobbs has evolved from a small shoe label into a womenswear brand synonymous with the best of British design. Drawing on a rich heritage yet always looking forward, our collections are designed to answer the needs of the life-loving modern woman.

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“The Hobbs Nessa dress is my go to winter clothing, I wear it every day, it's warm and comfortable and looks good for anything, dressed up or not. I love it. It is quite loose but that does not matter.”

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Posted 3 months ago

“Staff always very helpful,”

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Posted 3 months ago

“Gorgeous black pencil skirt beatiful fabric need a little bit shorter so its been done- it will dress up or down quick delivery too it was on a 5 day del arrived in 2 perfect!”

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Posted 3 months ago

“Always love shopping in Hobbs - my go-to failsafe for good quality, refined styles, which easily blend to create an elegant look. Particularly makes dressing for work a nicer experience, but also plenty of pretty pieces for outside of work, and occasion wear. And the petite range is an absolute godsend - especially in the trouser department, so handy to have clothes scaled to a shorter torso!”

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Posted 3 months ago

“Good website, although some of the fashions can look a bit old fashioned and are not for all ages. Please dont forget that women of pensionable age also like to feel and look in fashion. Would like to see more shift type dresses as the waists are invariably too tight for the older figure, whilst some of the tops can come up big. I look for staples from Hobbs, Lara roll neck sweaters, pencil skirts and well cut jackets.”

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Posted 3 months ago

“Hobbs need to change their delivery service. Every can’t be trusted I really liked this dress I ordered it to wear at my daughter’s wedding. I ordered it online as I live 50 miles away from my nearest Hobbs shop I am also disabled with mobility problems I waited 2 weeks watching the tracking page. Every kept changing the delivery dates. They eventually told me it had gone missing and Hobbs refunded my card. I had my heart set on this dress I loved the colours so I reordered it and the same thing happened again it is 2 weeks since I reordered it and Every have told me they can’t find it at their depot. It is no longer available to buy in my size now. The wedding is in 2 weeks time and now I am going to have buy a dress from another shop where I can rely on it being delivered”

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Posted 3 months ago

I’m really sorry for the repeated delivery issues with your dress and the distress this has caused, especially with the wedding approaching. Please could you email our customer care team with your order number and the tracking details so we can investigate the missing item and arrange an urgent delivery or suitable alternatives? We’ll also check why the item isn’t available in your size and look at refunds or replacements as needed.

Posted 3 months ago

“Prompt service. Good quality.”

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Posted 3 months ago

“Love the jacket but it arrived really creased which was disappointing and not what I expected from Hobbs. It wasn’t cheap and I couldn’t have worn it in the condition it was sent to me.”

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Posted 3 months ago

We’re very sorry to hear your Hobbs jacket arrived creased and didn’t meet your expectations. That’s not what we aim for, especially at this price point. We’ve noted the issue with presentation and will share your feedback with our team to address it. If you’d like, we can arrange a return to get you a item in better condition. Please let us know how you’d prefer to proceed and we’ll sort it promptly.

Posted 2 months ago

“Quick delivery”

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Posted 3 months ago

“I am a regular customer of Hobbs. The quality and petite fit is just right for me.”

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Posted 3 months ago

I’m really glad to hear you’ve found Hobbs quality and fit to suit you. If there’s anything we can assist with to make your next experience just as positive, please let us know. If you have any issues with a recent order, kindly email our customer care team with your order number so we can help promptly.

Posted 3 months ago

“beautiful shoes and quality made matching bag”

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Posted 3 months ago

“Always very pleased with the prompt service and excellent returns policy. I am generally very happy with the choice of styles across the clothing range, although dresses seem to be getting longer and longer which does not suit me. I would like to see more petite length summer skirts of the kind I used to buy a few years ago and which I still wear.”

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Posted 3 months ago

“Easy website to view. Item was packaged well and arrived within the time frame.”

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Posted 3 months ago

“Excellent style and shape but I need an extra wide fitting.”

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Posted 3 months ago

“Very nice and I like it 👌”

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Posted 3 months ago

“Beautifuly packaged and so simple if something needs to be returned. The clothes are gorgeous and such good quality.”

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Posted 3 months ago

“Cannot fault Hobbs, I have bought various items over the years and all have been of high quality and I’ve received so many compliments when wearing Hobbs items.”

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Posted 3 months ago

“Helpful easy to use the app”

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Posted 3 months ago

“Comfortable, high quality well made clothes .”

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Posted 3 months ago

“Always good quality clothes. Good sizing. Plenty of outlets. Easy to purchase on line”

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Posted 3 months ago

Hobbs is rated 4.4 based on 5,632 reviews