Hobbs Reviews

Name: Hobbs
Rating: 4.42

4.4 Rating 5,630 Reviews

87 %

of reviewers recommend Hobbs

4.4

Based on 5,630 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Hobbs:

Over the decades, Hobbs has evolved from a small shoe label into a womenswear brand synonymous with the best of British design. Drawing on a rich heritage yet always looking forward, our collections are designed to answer the needs of the life-loving modern woman.

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“Lovely and comfortable professional dress. Well made and finished . Absolute quality and I love it.”

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Posted 3 months ago

“Always good quality and fit and very stylish”

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Posted 3 months ago

“Future and quality great”

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Posted 3 months ago

“Staff in Cannock outlet store are outstanding.”

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Posted 3 months ago

“Helpful staff. Easy looks for Spring/Summer.”

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Posted 3 months ago

“I have purchased my whole ensemble for my granddaughter's April wedding and I am delighted! I have visited three of your outlets and everytime, the customer service has been exemplary in every way, so your staff have been trained in the best possible manor. Well done to everyone at Hobbs!”

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Posted 3 months ago

“Good style clothing, the material quality for items was better in the past.”

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Posted 3 months ago

Thanks for sharing your thoughts. We’re sorry to hear that you feel the material quality isn’t what it used to be. Your feedback is important, and we’ll pass this to the product team so we can review and improve. We appreciate your honesty and hope to restore your confidence in our pieces in the future.

Posted 2 months ago

“good range of clothes, easy to use websitewebsite, good customer service.”

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Posted 3 months ago

“I love Hobbs clothing. It's expensive but you get what you pay for.Packages always arrive quickly and very well packed.”

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Posted 3 months ago

“Decent looking clothes but too expensive in my opinion. Quality has been going down over the last 7 years.”

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Posted 3 months ago

Thank you for sharing your thoughts. We’re sorry to hear you find our clothes decent but overpriced and that you feel the quality has declined over time. Your feedback is important, and we’ll pass it to the relevant teams to review pricing and product quality so we can make improvements. We appreciate your continued support and hope to regain your trust in the future.

Posted 2 months ago

“Always enjoy buying from Hobbs”

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Posted 3 months ago

“Excellent quality,very smart and comfortable”

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Posted 3 months ago

“Excellent selection of smart well made clothing for all occasions.”

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Posted 3 months ago

“Service excellent. Staff very helpful.”

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Posted 3 months ago

“Great customer service, my dress was received very promptly and there was also 20% off which was an added bonus! Thank you”

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Posted 3 months ago

“My dress was very creased when it arrived which rather spoilt the enjoyment of trying it on.”

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Posted 3 months ago

We’re very sorry to hear your dress arrived creased and that it affected your enjoyment. This isn’t the standard we aim for, and we appreciate you letting us know. Your feedback has been shared with the product and delivery teams so we can improve packaging and presentation.

Posted 2 months ago

“Very pleased with the skirt packaging and delivery”

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Posted 3 months ago

“I am always very happy with the standard of service from Hobbs and the quality and choice of clothing is excellent.”

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Posted 3 months ago

“Beautiful dress delivery fast day delighted *****”

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Posted 3 months ago

“Excellent delivery but return refunds much slower Han other companies.”

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Posted 3 months ago

Hobbs is rated 4.4 based on 5,630 reviews