Hobbs Reviews

Name: Hobbs
Rating: 4.42

4.4 Rating 5,630 Reviews

87 %

of reviewers recommend Hobbs

4.4

Based on 5,630 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Hobbs:

Over the decades, Hobbs has evolved from a small shoe label into a womenswear brand synonymous with the best of British design. Drawing on a rich heritage yet always looking forward, our collections are designed to answer the needs of the life-loving modern woman.

Visit Website

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

Deutsch

Français

Svenska

Español

“I love Hobbs- excellent quality and service.”

Helpful Report

Posted 3 months ago

“The material too delicate and got damaged in a single wear.”

Helpful Report

Posted 3 months ago

“Always excellent quality clothing. Easy to order online.”

Helpful Report

Posted 3 months ago

“unfortunately my parcel didn’t arrive on tim despite me paying additional p&p for a specific day”

Helpful Report

Posted 3 months ago

We’re very sorry your parcel didn’t arrive on time, especially after you paid for a specific-day delivery. This isn’t the experience we aim to provide, and we understand how frustrating it is when plans are disrupted. Please DM us your order number and the delivery date you requested so we can look into what happened with the carrier and see what options are available to make this right. Thank you for letting us know. We’ll use this to review our delivery processes and improve reliability.

Posted 2 months ago

“Hobbs needs to change the designs of their dresses and stop keep repeating the same style in different colours season upon season.”

Helpful Report

Posted 3 months ago

I’m really sorry to hear you’re unhappy with the dress designs and that this has been a recurring issue. That isn’t the experience we want for our customers. Please could you email our customer care team with details of your order and any specific items you’d like us to consider for future ranges? We’ll escalate this feedback to our design and product teams and look at how we can improve the range so you have more variety and fresh styles. Kind regards, Team Hobbs

Posted 3 months ago

“Lovely quality material. Fast delivery and size was perfect”

Helpful Report

Posted 3 months ago

“Lovely staff member at Meadowhall store took away the oversied packaging that came with these small earrings”

Helpful Report

Posted 3 months ago

“Not special enough didn’t suit”

Helpful Report

Posted 3 months ago

I’m really sorry to hear you didn’t find it special enough and that it didn’t suit. That isn’t the experience we want for our customers. Please could you email our customer care team with your order number and any details on what you’d like us to improve or what you were hoping to see? We’ll pass this to our design and product teams and look at how we can offer more variety and better-suited options. Kind regards, Team Hobbs

Posted 3 months ago

“Will not order on line again ,but will enjoy going to the shop in Bath.”

Helpful Report

Posted 3 months ago

“Good quality and fit.”

Helpful Report

Posted 3 months ago

“Extremely easy to return any item.”

Helpful Report

Posted 3 months ago

“When the necklace arrived it was broken as it was wrapped in tissue paper and sent in a carboard envelope.!!”

Helpful Report

Posted 3 months ago

I’m really sorry to hear the necklace arrived damaged. That’s not acceptable, and I understand how disappointing this must be. Please could you email our customer care team with your order number and any photos of the damage so we can investigate and arrange an urgent replacement or refund as needed? If you’d like, we can also review packing methods to prevent this in the future. Kind regards, Team Hobbs

Posted 3 months ago

“Shoes arrived promptly and very very good quality”

Helpful Report

Posted 3 months ago

“The frock smelt terrible . Must be the packaging”

Helpful Report

Posted 3 months ago

We’re very sorry to hear about the unpleasant smell you experienced with the frock and that packaging may have contributed to it. Thank you for letting us know. We’ll pass this to the relevant team to investigate and prevent recurrence. If you’d like, we can arrange a return just let us know and we’ll assist.

Posted 2 months ago

“Lovely coat”

Helpful Report

Posted 3 months ago

“Stylish good quality clothes Professional helpful staff”

Helpful Report

Posted 3 months ago

“Prompt delivery high quality.”

Helpful Report

Posted 3 months ago

“Hobbs always fit good”

Helpful Report

Posted 3 months ago

“Great selection of clothes from casual to occasion wear. Ordering on line is very easy and items arrive within 3/4 days. Returns are easy with prompt refunds.”

Helpful Report

Posted 3 months ago

“I like a lot of dresses in Hobbs but I don’t understand the sizes . I wear 14/16 in all clothes but Hobbs dresses I have to have 18 , also the length is so long”

Helpful Report

Posted 3 months ago

Thank you for sharing your experience. We’re sorry to hear that Hobbs dresses aren’t fitting as expected and that the length feels too long. We understand how frustrating this can be. We’ll pass your feedback on the sizing and length to the relevant teams so we can review and improve. If you’d like, you can explore size guidance or alternative fits with our team, and we’re happy to assist with returns where possible.

Posted 2 months ago

Hobbs is rated 4.4 based on 5,630 reviews