Hobbs Reviews

Name: Hobbs
Rating: 4.40

4.4 Rating 3,747 Reviews

87 %

of reviewers recommend Hobbs

4.4

Based on 3,747 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Hobbs:

Over the decades, Hobbs has evolved from a small shoe label into a womenswear brand synonymous with the best of British design. Drawing on a rich heritage yet always looking forward, our collections are designed to answer the needs of the life-loving modern woman.

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“Good service and very helpful”

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Posted 4 months ago

“Normally very good but not in this case.”

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Posted 4 months ago

“Avoid the mail order process. It takes them an eternity to pack, despatch and deliver. Truly awful.”

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Posted 4 months ago

Good morning, Thank you for your feedback, and I’m very sorry to hear about the delays you experienced with your order. I completely understand how frustrating it must be when packing, dispatch, and delivery take longer than expected. Please know that we take comments like yours seriously and are continually reviewing our processes to improve the speed and reliability of our mail order service. We sincerely apologise for the inconvenience and appreciate your patience. Kind Regards - Hobbs Customer Care

Posted 4 months ago

“Very good company lovely clothes.”

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Posted 4 months ago

“Great brand. Unfortunately they use Evri to deliver. A £200 coat left outside in the rain where it could have been damaged or stolen. I was at home at the time but it was just left outside”

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Posted 4 months ago

“Very good & helpful. Only one problem I put choices in bag & then like to think about them, trouble is they immediately disappear & you have to start all over again . Otherwise great!”

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Posted 4 months ago

“nicer quality clothing that will hopefully last”

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Posted 4 months ago

“Great quality”

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Posted 4 months ago

“Excellent service. Very speedy delivery.”

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Posted 4 months ago

“Good like everything I buy from you.”

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Posted 4 months ago

“Hobbs are great to deal with, fast delivery”

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Posted 4 months ago

“Not impressed. Dress was ordered for a wedding but order was cancelled after 10 days leaving me to frantically try to find another outfit”

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Posted 4 months ago

Good morning, Thank you for sharing your experience, and I’m very sorry for the frustration caused by your order being cancelled. I completely understand how stressful it must have been to have your dress cancelled, especially with a wedding coming up. This is certainly not the service we aim to provide. Rest assured this will be looked into to ensure that your query is resolved. Kind Regards - Hobbs Customer Care

Posted 4 months ago

“Quick despatch well packed”

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Posted 4 months ago

“Hobbs is my go to shop for quality occasional wear and it never disappoints. Easy ordering and prompt delivery. Brilliant”

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Posted 4 months ago

“Good quality clothing”

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Posted 4 months ago

“Great service - uncomplicated and fast.”

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Posted 4 months ago

“I like Betsy Textured Top With Cotton I brought all of the color that Hobbs has offered”

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Posted 4 months ago

“I’m still waiting to receive the items ordered…and for a response from customer service.”

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Posted 4 months ago

Good morning, Thank you for taking the time to provide me with your feedback. I am so sorry to hear that there seems to be a delay with your order, this is not the service I wish to provide our customers at all. Rest assured this will be investigated internally. Kind Regards - Hobbs Customer Care

Posted 4 months ago

“Great style, great quality...”

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Posted 4 months ago

“Easy to order from and fast efficient delivery”

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Posted 4 months ago

Hobbs is rated 4.4 based on 3,747 reviews