Hobbs Reviews

Name: Hobbs
Rating: 4.40

4.4 Rating 3,747 Reviews

87 %

of reviewers recommend Hobbs

4.4

Based on 3,747 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Hobbs:

Over the decades, Hobbs has evolved from a small shoe label into a womenswear brand synonymous with the best of British design. Drawing on a rich heritage yet always looking forward, our collections are designed to answer the needs of the life-loving modern woman.

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“Very helpful staff”

Helpful Report

Posted 4 months ago

Hello there, Thank you for sharing your feedback. I’m glad to hear the staff were very helpful. If there’s anything else we can assist with to improve your experience, please let us know. We appreciate your support and hope to welcome you back soon.

Posted 1 month ago

“My go to place to shop for luxury basics and accessories. But when I need a showstopper, there is always a dress just right for the occasion. Highly recommended”

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Posted 4 months ago

“Perfect fast delivery”

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Posted 4 months ago

“Always, always very high standards of service with excellent product range.”

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Posted 4 months ago

“Have been a long term buyer from Hobbs. Classic clothes. Very good quality. Can be a bit on expensive side, but usually get what you pay for (wait for the sales). Use lovely fabrics.”

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Posted 4 months ago

“Great quality ,classic styling ,never dates”

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Posted 4 months ago

“Thank you lovely and will be worn at Christmas With gold & green”

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Posted 4 months ago

“Quality clothes. Lots if tops, though are too short for me.”

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Posted 4 months ago

“Love the shop but not on this occasion.”

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Posted 4 months ago

“Really like Hobbs products. Generally pricey but excellent quality. Usually wait for sale prices.”

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Posted 4 months ago

“Good service”

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Posted 4 months ago

“Elegant, stylish and good quality.”

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Posted 4 months ago

“Good service quality products.”

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Posted 4 months ago

“Been addicted to Hobbs clothing for a while and finding myself going back to them every year when I want something classy that lasts a while, specially coats, skirts. To be honest I got their socks even and I still love them. I like trying things, so better try before buying as for sure you will find something that matches your body type and shape. Hobbs hasn't disappointed me in that case and have been able to find my perfect match every time.”

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Posted 4 months ago

“Quality and stylish clothing , very pleased with my purchase .”

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Posted 4 months ago

“I’ve bought coats from Hobbs before and although slightly on the expensive side they last for years as the material is so good quality.”

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Posted 4 months ago

“Love the clothes and accessories timeless elegance”

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Posted 4 months ago

“A little on the pricy side but lots of nice, well-made, flattering clothes if you can snap them up in the sale. The jackets in particular have a very stylish, classic cut.”

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Posted 4 months ago

“Clothes / Shoes etc usually of good quality. I also like that a returns label is enclosed. (Though that hasn't happened a couple of times so have taken item back to Hobbs shop)”

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Posted 4 months ago

“Terrible customer service”

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Posted 4 months ago

Good morning, Thank you for your feedback, and I’m very sorry to hear about your experience. This is certainly not the standard of service we aim to provide. Rest assured this will be looked into to ensure that the service is improved. Kind Regards - Hobbs Customer Care

Posted 4 months ago

Hobbs is rated 4.4 based on 3,747 reviews