Hobbs Reviews

Name: Hobbs
Rating: 4.42

4.4 Rating 5,635 Reviews

87 %

of reviewers recommend Hobbs

4.4

Based on 5,635 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Hobbs:

Over the decades, Hobbs has evolved from a small shoe label into a womenswear brand synonymous with the best of British design. Drawing on a rich heritage yet always looking forward, our collections are designed to answer the needs of the life-loving modern woman.

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“Material so cheap and style so poor and old and outdated”

Helpful Report

Posted 3 months ago

I’m really sorry to hear you’re disappointed with the materials and the style. That’s not what we want for our Hobbs products. If you’d like, we can look into a return, or refund for you. Please share your order number and a brief description of what went wrong, and we’ll sort this out quickly. Thank you for letting us know, and we’ll do our best to make this right.

Posted 3 months ago

“Beautiful dress ,quality , style all perfect so sorry it was slightly too tight on bust”

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Posted 3 months ago

“Excellent delivery and very helpful at customer services”

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Posted 3 months ago

“Love Hobbs clothes, particularly happy that they do a petite length but sleeves invariably too long and need to be altered.”

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Posted 3 months ago

“These fit very well and are comfortable”

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Posted 3 months ago

“quick delivery and great quality.”

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Posted 3 months ago

“Reliable choice of work outfits. Smart quality.”

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Posted 3 months ago

“Very stylish Jackie O top”

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Posted 3 months ago

“The dress delivery was delayed”

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Posted 3 months ago

“I love Hobbs clothes, their style’s are elegant, stylish, made with quality fabric.”

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Posted 3 months ago

“This years Bolero has been a disaster and I given verbal feedback several times. I have had 9 boleros(some from another store) in Med & Large in different colours. ALL had an issue with the left front(when on). The curve didn't match the other side, overall the L side was smaller, curve higher up. Most also had an issue with the left side seam being more tapered than the other side. Consequently none of them fitted symmetrically.. Clearly a supplier issue.”

Helpful Report

Posted 3 months ago

Hi Helen, Thank you for taking the time to share such detailed feedback, and we’re very sorry to hear about your experience with the Bolero this year. We completely understand how frustrating it must have been to try multiple pieces across different sizes and colours and still encounter the same issue with the fit and symmetry. Your comments about the left front curve and side seam tapering are very helpful, and we truly appreciate you bringing this to our attention. This is certainly not the standard we aim to deliver. We will ensure your feedback is passed on to our product and supplier teams so it can be investigated further. Thank you again for highlighting this, feedback like yours helps us identify and address potential production issues. Kind regards, Hobbs Customer Care

Posted 3 months ago

“Love Hobbs and this jacket is ace. Its beautiful colour and warmth. I would tecommend.”

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Posted 3 months ago

“The whole shopping experience was smooth, and the free return made the process simple and hassle-free.”

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Posted 3 months ago

“I enjoy shopping with Hobbs and feel confident about the sizing, quality and the delivery of their clothing. I particularly like the way you are kept informed at each stage and everything is nicely packaged.”

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Posted 3 months ago

“Great customer service. Just hard to judge fit; to return, I had to go to the closest airport.”

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Posted 3 months ago

“Arrived on time and prompt delivery”

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Posted 3 months ago

“Excellent fit and nice material. Perfect length for 5ft 2inches with heels. Just wish I could get the same style in black.”

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Posted 3 months ago

“Generally, I like Hobbs clothing but this year I have not been so lucky with my online choices. The fact that I have not been pleased with my online orders recently, I shall definitely be watching for any new lines coming through.”

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Posted 3 months ago

“I ordered the Milan Clutch for my son's upcoming wedding next month as it matched the shawl I'd already bought and also the dress I purchased from Hobbs. When I received the bag, the bag was torn open and the cloth bag inside had not protected the silk bag inside. It was stained so couldn't be used. I returned it for a refund, explaining that paper packaging does not protect the goods inside and as the package had ripped, the bag was damaged. A shame but I didn't want a replacement as it showed how easily this clutch bag could suffer staining. Very expensive and perfect colour for my outfit but wasn't to be. I advised Hobbs re this problem but no word back.”

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Posted 3 months ago

“A good choice of clotbes in styles that suit me. I need a pettit fit for dresses and jackets and Hobbs has these.”

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Posted 3 months ago

Hobbs is rated 4.4 based on 5,635 reviews