Hobbs Reviews

Name: Hobbs
Rating: 4.40

4.4 Rating 3,784 Reviews

87 %

of reviewers recommend Hobbs

4.4

Based on 3,784 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Hobbs:

Over the decades, Hobbs has evolved from a small shoe label into a womenswear brand synonymous with the best of British design. Drawing on a rich heritage yet always looking forward, our collections are designed to answer the needs of the life-loving modern woman.

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“Beautiful clothes, great customer service and value for V money”

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Posted 5 months ago

“Service very good”

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Posted 5 months ago

“I love Hobbs, true class”

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Posted 5 months ago

“Excellent quality products!”

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Posted 5 months ago

“Wonderful quality.”

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Posted 5 months ago

“I don’t like the style of dresses this year. The fabric patterns are too large and busy and poor colours. Very dull Hobbs can do better”

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Posted 5 months ago

“Staff in Liverpool store very friendly & helpful.”

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Posted 5 months ago

“My only issue with Hobbs was the returns process. I hate that once you send your parcel off, it’s just a wait and see if it arrives.”

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Posted 5 months ago

“All items purchased i have liked fit is excellent for petite range”

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Posted 5 months ago

“Hobbs needs to check sizing carefully (see comments above)”

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Posted 5 months ago

Good morning, Thank you for your feedback. We’re sorry to hear you’ve experienced issues with sizing, and we appreciate you bringing this to our attention. We’re continuously reviewing our size guides and fit to ensure consistency across our collections, and your comments will be shared with our product team. Kind Regards - Hobbs Customer Care

Posted 5 months ago

“Hobbs always deliver great quality and style .”

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Posted 5 months ago

“I have a winter coat from last year which gains compliments at each wearing.”

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Posted 5 months ago

“I always have a great shopping experience at Hobbs and buying clothes there is a great pleasure!”

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Posted 5 months ago

“Await refund since 9 days despite submitting the box at the London bridge store, staff at store did not know how to process the refund / return”

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Posted 5 months ago

Good morning, We’re very sorry for the delay and for the confusion you experienced at our London Bridge store. That’s certainly not the level of service we strive to provide. Thank you for bringing this to our attention, rest assured this will be investigated internally. Kind Regards - Hobbs Customer Care

Posted 5 months ago

“I purchased other good quality winter coats from Hobbs”

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Posted 5 months ago

“I love Hobbs clothes but unfortunately their driver service is shocking of late. I ordered two dresses which over a week ago which still haven’t gone and I also ordered at shawl fir my daughters wedding which was on 7th November and I am still waiting fur it to arrive. Its making me rethink about buying from Hobbs again”

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Posted 5 months ago

“Had to return items some items to the Witney store. All the staff were extremely helpful and friendly. Whilst my items were not suitable this time, I would certainly recommend Hobbs in the future.”

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Posted 5 months ago

“Good quality clothes well worth paying extra for.”

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Posted 5 months ago

“I had to return the first pair as there was a mix up with the size. True to their word, they refunded the full amount less postage.”

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Posted 5 months ago

“Love the quality of the skirt, bought a Hobbs Blue blouse to go with the skirt.”

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Posted 5 months ago

Hobbs is rated 4.4 based on 3,784 reviews