Hobbs Reviews

Name: Hobbs
Rating: 4.42

4.4 Rating 5,772 Reviews

87 %

of reviewers recommend Hobbs

4.4

Based on 5,772 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Hobbs:

Over the decades, Hobbs has evolved from a small shoe label into a womenswear brand synonymous with the best of British design. Drawing on a rich heritage yet always looking forward, our collections are designed to answer the needs of the life-loving modern woman.

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“I always have a great shopping experience at Hobbs and buying clothes there is a great pleasure!”

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Posted 8 months ago

“Await refund since 9 days despite submitting the box at the London bridge store, staff at store did not know how to process the refund / return”

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Posted 8 months ago

Good morning, We’re very sorry for the delay and for the confusion you experienced at our London Bridge store. That’s certainly not the level of service we strive to provide. Thank you for bringing this to our attention, rest assured this will be investigated internally. Kind Regards - Hobbs Customer Care

Posted 8 months ago

“I purchased other good quality winter coats from Hobbs”

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Posted 8 months ago

“I love Hobbs clothes but unfortunately their driver service is shocking of late. I ordered two dresses which over a week ago which still haven’t gone and I also ordered at shawl fir my daughters wedding which was on 7th November and I am still waiting fur it to arrive. Its making me rethink about buying from Hobbs again”

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Posted 8 months ago

“Had to return items some items to the Witney store. All the staff were extremely helpful and friendly. Whilst my items were not suitable this time, I would certainly recommend Hobbs in the future.”

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Posted 8 months ago

“Good quality clothes well worth paying extra for.”

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Posted 8 months ago

“I had to return the first pair as there was a mix up with the size. True to their word, they refunded the full amount less postage.”

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Posted 8 months ago

“Love the quality of the skirt, bought a Hobbs Blue blouse to go with the skirt.”

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Posted 8 months ago

“I love the wide range of choice. Good quality and stylish. I always receive compliments whenever I wear my Hobbs. Handbags and coats for all occasions. Good sales which make it more affordable.”

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Posted 8 months ago

“Good delivery service”

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Posted 8 months ago

“Hobbs never disappoint”

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Posted 8 months ago

“Parcel arrived package very nicely.”

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Posted 8 months ago

“Love the boots and comfortable to walk in from first wear but a little hard on the top but hopefully they give a little after a bit of wear Online shopping experience excellent”

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Posted 8 months ago

“I was very disappointed with the packaging the dress was sent in the paper bag had a rip in it and the dress was screwed up and very creased”

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Posted 8 months ago

Good morning, We’re very sorry to hear that your dress arrived in such poor condition. This certainly isn’t the standard of care we aim to deliver, and we completely understand your disappointment. Please accept our sincere apologies for the damaged packaging and the creased condition of your item. Kind Regards - Hobbs Customer Care

Posted 8 months ago

“Quick efficient delivery and packed well. Would definitely recommend.”

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Posted 8 months ago

“Hobbs is quickly becoming my favourite place to shop. The staff are always kind and helpful but do not feel intrusive or as if they are pressurizing you. The clothes are made beautifully and last a long time, they wash well and being a classic cut they are also timeless.”

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Posted 8 months ago

“Smart upto date fashions with very good delivery”

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Posted 8 months ago

“Hobbs once again has good quality products, however, every time I buy at the asking price, two weeks later it is reduced!”

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Posted 8 months ago

“I have quite a few pieces of Hobbs clothing . However the delivery quality is appalling. The clothing I received was incredibly badly packaged, the tape was falling off the box and the clothes were open to the elements, so will have to travel out of town to shop at a Hobbs store to ensure the clothing is in good order. Very disappointing.”

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Posted 8 months ago

Hello there, I’m really sorry to hear your Hobbs delivery arrived badly packaged and exposed to the elements. That isn’t the standard we aim for, and I understand how disappointing this must have been. Please be assured I’ll pass your comments to our logistics and packaging teams so this can be reviewed and addressed to prevent it from happening again. Kind regards, Hobbs Customer Care

Posted 5 months ago

“You offer beautiful styles and your clothes are well priced. I like all your clothes with natural fabrics and wish there were more”

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Posted 8 months ago

Hobbs is rated 4.4 based on 5,772 reviews