Hobbs Reviews

Name: Hobbs
Rating: 4.42

4.4 Rating 5,772 Reviews

87 %

of reviewers recommend Hobbs

4.4

Based on 5,772 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Hobbs:

Over the decades, Hobbs has evolved from a small shoe label into a womenswear brand synonymous with the best of British design. Drawing on a rich heritage yet always looking forward, our collections are designed to answer the needs of the life-loving modern woman.

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“Plenty of choice with a very good range of trench coats”

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Posted 8 months ago

“Since I was sent the wrong size boots, in a box marked with the correct size, I cannot give five stars.”

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Posted 8 months ago

“Can’t comment yet”

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Posted 8 months ago

Hello there, Thank you for letting us know. If there’s anything you’d like to discuss or any help you need when you’re ready to comment, we’re here to assist. Kind regards, Hobbs Customer Care

Posted 5 months ago

“Ordered online stress free. Delivered with no issues”

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Posted 8 months ago

“For more than a decade , I always buy majority of my clothes from Hobbs. However, I noticed this past couple of years that there are some changes with the materials/ fabrics. Like a downgrade.”

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Posted 8 months ago

“Plenty of choice and experienced helpful staff at the CHester store who make all the difference”

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Posted 8 months ago

“Clothing always seems snug fit so I size up in all their clothes. Lovely quality and long lasting.”

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Posted 8 months ago

“Delivered next day beautifully packaged excellent service”

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Posted 8 months ago

“Beautiful clothes, great customer service and value for V money”

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Posted 8 months ago

“Service very good”

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Posted 8 months ago

“I love Hobbs, true class”

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Posted 8 months ago

“Excellent quality products!”

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Posted 8 months ago

“Wonderful quality.”

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Posted 8 months ago

“I don’t like the style of dresses this year. The fabric patterns are too large and busy and poor colours. Very dull Hobbs can do better”

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Posted 8 months ago

“Staff in Liverpool store very friendly & helpful.”

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Posted 8 months ago

“My only issue with Hobbs was the returns process. I hate that once you send your parcel off, it’s just a wait and see if it arrives.”

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Posted 8 months ago

“All items purchased i have liked fit is excellent for petite range”

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Posted 8 months ago

“Hobbs needs to check sizing carefully (see comments above)”

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Posted 8 months ago

Good morning, Thank you for your feedback. We’re sorry to hear you’ve experienced issues with sizing, and we appreciate you bringing this to our attention. We’re continuously reviewing our size guides and fit to ensure consistency across our collections, and your comments will be shared with our product team. Kind Regards - Hobbs Customer Care

Posted 8 months ago

“Hobbs always deliver great quality and style .”

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Posted 8 months ago

“I have a winter coat from last year which gains compliments at each wearing.”

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Posted 8 months ago

Hobbs is rated 4.4 based on 5,772 reviews