Hobbs Reviews

Name: Hobbs
Rating: 4.42

4.4 Rating 5,617 Reviews

87 %

of reviewers recommend Hobbs

4.4

Based on 5,617 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Hobbs:

Over the decades, Hobbs has evolved from a small shoe label into a womenswear brand synonymous with the best of British design. Drawing on a rich heritage yet always looking forward, our collections are designed to answer the needs of the life-loving modern woman.

Visit Website

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

Deutsch

Français

Svenska

Español

“II ordered two dresses to be delivered instore. One arrived slightly before the other but both were there when I went in to collect. Garments were well packaged and not too creased from being folded.”

Helpful Report

Posted 2 months ago

Hi there, Thank you for your review. We’re glad both dresses arrived and were well packaged. We appreciate your support and look forward to welcoming you back soon. Kind regards, Team Hobbs

Posted 2 months ago

“Excellent service”

Helpful Report

Posted 2 months ago

Hi Linda, Thank you for your fantastic feedback. We’re delighted you experienced excellent service. We appreciate your support and look forward to welcoming you back soon. Kind regards, Team Hobbs

Posted 2 months ago

“I didn’t receive my order it was left on neighbours step and their away for 3 months. I would like to return my purchase please.”

Helpful Report

Posted 2 months ago

Hi Sascha, I’m really sorry to hear your order wasn’t delivered as expected and that a neighbour received your package. That’s understandably frustrating. A returns label has been emailed to you but please contact our customer care team for further assistance. Warm regards, Team Hobbs

Posted 2 months ago

“Hopeless service. Order hasn’t arrived but i have been charged for it”

Helpful Report

Posted 2 months ago

Hi there, We’re very sorry to hear that your order hasn’t arrived and that you’ve been charged for it. This isn’t the experience we want for our customers, and we appreciate you bringing it to our attention. Looking at your click and collect order it was dispatched on 28/04/23, so I hope that you now have your order if not please do contact the store. Kind regards, Team Hobbs

Posted 2 months ago

“Has a wide selection,including petite variations. Find armholes are far too big on all products.”

Helpful Report

Posted 2 months ago

Hi there, Thanks for sharing your feedback. We’re sorry to hear that the armholes on our products feel too large and that this affected your experience. Warm regards, Team Hobbs

Posted 2 months ago

“I would highly recommend Hobbs clothes - the fit is very good and apart from the delivery of the shoes I ordered - see below the delivery is quick.”

Helpful Report

Posted 2 months ago

Hi Sheila, Thank you for your kind recommendation and for sharing your feedback. We’re glad the fit is very good. We’re sorry there was an issue with the delivery of the shoes and will review our delivery process to prevent this in the future. Kind regards, Team Hobbs

Posted 2 months ago

“Extremely helpful in the stores(Bath and Southampton ) and super efficient on line”

Helpful Report

Posted 2 months ago

“Excellent choice of dresses and accessories on the Hobbs website.”

Helpful Report

Posted 2 months ago

Hi Sally, Thank you for your lovely feedback. We’re thrilled you’re enjoying the range of dresses and accessories on our Hobbs website. We appreciate your support and look forward to welcoming you back soon. Kind regards, Team Hobbs

Posted 2 months ago

“Lovely clothes. Fast delivery and easy returns”

Helpful Report

Posted 2 months ago

Hi Yvonne, Thank you for your lovely review. We’re delighted you’re happy with our Hobbs Collections,, fast delivery, and easy returns. If you need anything else, we’re here to help. We do appreciate your support and look forward to welcoming you back soon. Kind regards, Team Hobbs

Posted 2 months ago

“The delivery was efficient and the item of clothing was as described online.”

Helpful Report

Posted 2 months ago

Hi there, Thank you for your feedback. We’re glad the delivery was efficient and the Otillia Jacket matched the online description. If you need anything else, just let us know. We look forward to welcoming you back soon. Kind regards, Team Hobbs

Posted 2 months ago

“Lovely shoes, very comfortable, great colour ( as one reviewer said, more lime than olive) but still lovely.”

Helpful Report

Posted 2 months ago

Hi Fiona, Thank you for your lovely review. We’re glad you’re enjoying your Hobbs Eve Espadrilles and they are comfortable. Pleased that you love the olive colour too. Kind regards, Team Hobbs

Posted 2 months ago

“Clothing of good quality . Easy to use online shopping. Uncomplicated method of applying discount. Fast efficient delivery service.”

Helpful Report

Posted 2 months ago

Hi Susan, Thank you for your fantastic feedback. We’re glad you’re happy with the clothing quality, easy online shopping, and the discount process, and that you experienced fast delivery. We appreciate your support and look forward to welcoming you back soon. Kind regards, Team Hobbs

Posted 2 months ago

“Wore these beautiful shoes for my son's wedding ,had so many compliments. They were extremely comfy and I was able to wear them all day which is unusual for me 🌟”

Helpful Report

Posted 2 months ago

Hi Claire, Thank you for sharing your lovely experience. We’re thrilled that your wore your Marissa Satin Courts to your Son's wedding, they looked so beautiful and kept you comfortable all day. How lovey that you received so many compliments at such a special event. Kind regards, Team Hobbs

Posted 2 months ago

“Excellent service, quick delivery”

Helpful Report

Posted 2 months ago

Hi Diane, Thank you for your lovely feedback. So pleased that you’re happy with the service and quick delivery and hope you will enjoy wearing your beautiful dresses. We look forward to welcoming you back soon. Kind regards, Team Hobbs

Posted 2 months ago

“Beautiful quality suede clutch.”

Helpful Report

Posted 2 months ago

Hi Susan, Thank you for your lovely feedback — we’re thrilled you’re enjoying the suede clutch. Kind regards, Team Hobbs

Posted 2 months ago

“Dresses too long.Most of the dresses are the same style.”

Helpful Report

Posted 2 months ago

“Very impressed with the service from Hobbs, from delivery to reluctant return and prompt refund. Packaging of the item was second to none. My first online purchase from Hobbs and expect it will not be the last.”

Helpful Report

Posted 2 months ago

Hi Linda, Thank you for your lovely feedback! we’re thrilled you’re impressed with the service from us at Hobbs, and that the delivery, reluctant return, and prompt refund went smoothly. We’ll pass your kind words to the team. We look forward to welcoming you back for future purchases. Kind regards, Team Hobbs

Posted 2 months ago

“I love shopping in Hobbs. I always find something that is suitable for my size and age.”

Helpful Report

Posted 2 months ago

Hi Frances, Thank you for your lovely feedback .We’re thrilled you enjoy shopping with Hobbs and find pieces that suit your size and age. We appreciate your support and look forward to welcoming you back soon. Kind regards, Team Hobbs

Posted 2 months ago

“Smooth ordering system and delivery. Dress is as it appears online. Sizing accurate. Nice choice of colours.”

Helpful Report

Posted 2 months ago

Hi there, Thank you for your lovely feedback! We are so thrilled to hear that you had a smooth ordering system and delivery, and that the dress matched online with accurate sizing and nice colour choices. We look forward to seeing you again soon. Kind regards, Team Hobbs

Posted 2 months ago

“Really comfortable & smart for work. Please can you start making more petite clothes. The sleeves, for this top, were too long and so I’ve had them shortened. It’s expensive being 5 ft!”

Helpful Report

Posted 2 months ago

Hi Sian, Thank you for your lovely feedback! We’re glad you find the pieces comfortable and smart for work. We’ll pass your note about petite sizes and sleeve lengths to our team. We’re always listening to customer needs. Kind regards, Team Hobbs

Posted 2 months ago

Hobbs is rated 4.4 based on 5,617 reviews