Hobbs Reviews

Name: Hobbs
Rating: 4.40

4.4 Rating 3,697 Reviews

87 %

of reviewers recommend Hobbs

4.4

Based on 3,697 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Hobbs:

Over the decades, Hobbs has evolved from a small shoe label into a womenswear brand synonymous with the best of British design. Drawing on a rich heritage yet always looking forward, our collections are designed to answer the needs of the life-loving modern woman.

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“Lovely coat. I got a small as I am usually a medium. Perfect.”

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Posted 2 months ago

“Bought this to wear to a wedding. I don’t usually buy items like this on line, but am unable to actually go out and try things on at the moment. This dress was absolutely all that I hoped it would be, and a perfect fit.”

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Posted 2 months ago

“I purchased the red sawyer sequin dress for New Years Eve and was very happy with my purchase, I also saw a navy one exactly the same, in January but that day was looking for a green one, so I asked the sales assistant if they have them in stock online, the answer was no, so I bought the navy one. When I returned home I looked online and there it was, green sawyer sequin shift dress available online. I promptly ordered it with the intention of taking the navy one back. I collected the green online order from store it tried it on, awful, 2022 stock, smaller sequins, thinner material, cheap looking, not as classy as the one in the store, obviously they are selling old stock on line and asking the same prices. Buyers beware.”

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Posted 2 months ago

Hi there, We’re really sorry to hear about the stock inconsistency and the concerns you had with the online vs in-store items. That’s understandably frustrating. We’ll pass this feedback to the team to review our online listings and stock accuracy. I sincerely apologise for the disappointment caused. Kind regards, Hobbs Customer Care

Posted 2 months ago

“Warm with reasonably high visibility in Vibrant Purple. I love the waist shaping, which acts as a buffer to wind ingress and gives a nice profile. Also the high neck is warming. Shower proof. Fit true to size.”

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Posted 2 months ago

“Part of my order didn’t arrive, very poor customer service, although clearly had a sense of humour as they offered me a refund on the item I never received and free delivery on my next order.”

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Posted 2 months ago

Hi there, We’re really sorry to hear part of your order didn’t arrive and that the service you received fell short. That’s understandably frustrating, and we’ll make sure this feedback is passed to the team. Kind regards, Hobbs Customer Care

Posted 2 months ago

“The fit and material in the dress was excellent”

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Posted 2 months ago

“Hobbs clothes are very good quality and service is excellent .”

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Posted 2 months ago

“Perfect beautiful quality and really pretty”

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Posted 2 months ago

“Love the back button jumpers. Had a red and a green one last year. Please keep supplying.”

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Posted 2 months ago

“Absolutely love the design of these shose and the size of the heels. Unfortunately they are not comfortable/feel very hard (so I felt I'd suffer if I tried to wear them). This is really unfortunate.”

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Posted 2 months ago

“Thanks very much!”

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Posted 2 months ago

“These are beautiful trousers well cut ,great fit I'm very pleased”

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Posted 2 months ago

“Always excellent service & attention in our York store”

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Posted 2 months ago

“Very good quality and level of service.”

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Posted 2 months ago

“I would like to give good feedback, but unfortunately my order was confirmed, and I was looking forward to receiving it, and then it was cancelled, as it was unavailable. Very disappointing.”

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Posted 2 months ago

Hi there, We’re really sorry your order was cancelled after confirmation. That’s disappointing, and we understand your frustration. We will of course pass this feedback onto the team. Kind regards, Hobbs Customer Care

Posted 2 months ago

“Always shop at Hobbs thankfully now I can order online although I do miss the ladies in the Edinburgh shop. What I have found now though is sizing is a bit hit and miss especially for trousers. Good quality merchandise.”

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Posted 2 months ago

“These are classy earrings. Good price.”

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Posted 2 months ago

“Good customrr service, user friendly site”

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Posted 2 months ago

“Great quality, understated style and good website.”

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Posted 2 months ago

“Está increíble!”

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Posted 2 months ago

Hobbs is rated 4.4 based on 3,697 reviews