Hobbs Reviews

Name: Hobbs
Rating: 4.40

4.4 Rating 3,699 Reviews

87 %

of reviewers recommend Hobbs

4.4

Based on 3,699 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Hobbs:

Over the decades, Hobbs has evolved from a small shoe label into a womenswear brand synonymous with the best of British design. Drawing on a rich heritage yet always looking forward, our collections are designed to answer the needs of the life-loving modern woman.

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“Usually excellent. This time the green Tresco jumper arrived very very creased and required a thorough steam iron, hence only the four stars. The style and fit of this 'Regular' cropped jumper is just right for me as at 5'2" I'm a Petite and it is the first Hobbs jumper that fits as I would wish it to. The long ribbed cuffs are ideal too as they turn up beautifully.”

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Posted 2 months ago

“It’s a beautiful dress, looks exactly like on the website.”

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Posted 2 months ago

“It’s a very beautiful dress but unfortunately it did not suit me.”

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Posted 2 months ago

“I am happy with everything else I bought from Hobbs. and the store assistants are pleasant and helpful.”

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Posted 2 months ago

“Great brand, wonderful clothes.”

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Posted 2 months ago

“Have only discovered Hobbs in the last couple of years. I always believed you to be expensive but actually you are not. Mostly good quality garments, and I have been pleased with all my purchases except the puffer jacket. Some of the garments seem a little old fashioned.”

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Posted 2 months ago

Hi there, Thank you for taking the time to share your experience. We’re glad to hear you’ve found some great pieces and that prices can be more reasonable than you expected, but we’re sorry the puffer jacket didn’t meet your expectations and that some items feel a bit old-fashioned. If you’d like, we can help you find updated styles you’ll love or take a look at alternatives that fit your preferences.

Posted 2 months ago

“Good quality clothing and quick delivery”

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Posted 2 months ago

Hi Karen, thanks for your review. We’re delighted you’re happy with the quality and the quick delivery. If there’s anything else you need, just let us know.

Posted 2 months ago

“Beautiful silk dress bought for a Caribbean wedding. It will look fabulous in the sun and will be lightweight and cool, can’t wait to wear it.”

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Posted 2 months ago

Hi Stephanie, thanks for your review. We’re delighted you love the silk dress and that it’s perfect for the Caribbean wedding. If you need any help, just let us know.

Posted 2 months ago

“Mostly clothes are very good, but my recent purchase of a skirt was a disappointment. It was supposed to be length 33" but was about 36" and came below my ankles.”

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Posted 2 months ago

Hi there, Thanks for your review. We’re sorry the skirt length didn’t meet your expectations. If you’d like help with a return, please let us know and we’ll assist you promptly.

Posted 2 months ago

“No complaint about Hobbs, except their clothes are exceptionally expensive.”

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Posted 2 months ago

Hi Irma, thanks for your review. We’re glad there’s no issue with Hobbs, and we’ll note your feedback about the clothing prices. If you’d like any help with alternatives or promotions, please let us know.

Posted 2 months ago

“Excellent service as always”

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Posted 2 months ago

Hi Ildishan, thanks for your review. We’re glad to hear the service has been excellent as always. If you need anything, just let us know.

Posted 2 months ago

“The coat was absolutely beautiful. Unfortunately it was ‘round my ankles’ and I had to return it. I just wish that it was in the petite range xx”

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Posted 2 months ago

Hi Glenda, thanks for your review. We’re glad you loved the coat, and sorry it wasn’t petite enough. We’ll note your request for petite range. If you’d like help finding a petite alternative or arranging a return, please let us know.

Posted 2 months ago

“Beautiful shoes, but had to return them. I wish they had 1/2 size bigger”

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Posted 2 months ago

Hi Audrey, thanks for sharing. We’re glad you loved the shoes and understand how the size issue can be tricky. If you’d like help finding something of a similar style, we’re happy to assist.

Posted 2 months ago

“Excellent dress & reliable delivery as usual”

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Posted 2 months ago

Hi there, Thanks for your review. We’re delighted you’re happy with the dress and reliable delivery as usual. If you need anything else, just let us know.

Posted 2 months ago

“I’m so pleased I’m going to reorder another one”

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Posted 2 months ago

Hi Grace, thanks for your review. We’re thrilled you’re pleased and that you’re planning to reorder. If there’s anything else you need, just let us know.

Posted 2 months ago

“I have 2 other Greta jumpers but this grey one is much smaller so too tight. Otherwise quality and style were good. Sadly returned.”

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Posted 2 months ago

Hi there, Thanks for your review. We’re glad you liked the quality and style, though we’re sorry the grey jumper was smaller and too tight. If you require any further assistance with sizing in the future, please do let us know.

Posted 2 months ago

“Love Hobbs, great quality products!”

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Posted 2 months ago

Hi Emma, thanks for your review. We’re so glad you love Hobbs and that you’re happy with the quality products! If there’s anything else you require assistance with, just let us know.

Posted 2 months ago

“Website easy to use and delivery to local store was very quick. Staff in the Horsham Store always very pleasant and helpful.”

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Posted 2 months ago

Hi there, Thanks for your review. We’re glad you found the website easy to use, delivery to your local store was quick, and that our Horsham store staff were pleasant and helpful. If there’s anything else you need, please let us know.

Posted 2 months ago

“The delivery service used to be fab but over the last year it’s very slow”

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Posted 2 months ago

Hi there, Thanks for your review. We’re sorry the delivery has slowed down recently. We are constantly working with our couriers to ensure prompt delivery and if you’d like us to look into a specific order or help with any future order, please share your order details and we’ll assist promptly.

Posted 2 months ago

“I love this style of dress and I have previously bought this dress in other colourways. The dresses wear well, are beautifully made and suit my figure. I am often complimented on my appearance when wearing one of my Hobbs dresses.”

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Posted 2 months ago

Hi Clare, thanks for your review. We’re delighted you love the Hobbs dress and that it suits your figure and that you receive compliments. If there’s anything else you need, just let us know.

Posted 2 months ago

Hobbs is rated 4.4 based on 3,699 reviews