Hobbs Reviews

Name: Hobbs
Rating: 4.42

4.4 Rating 5,618 Reviews

87 %

of reviewers recommend Hobbs

4.4

Based on 5,618 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Hobbs:

Over the decades, Hobbs has evolved from a small shoe label into a womenswear brand synonymous with the best of British design. Drawing on a rich heritage yet always looking forward, our collections are designed to answer the needs of the life-loving modern woman.

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“Excellent customer care at the Bury St. Edmunds shop. Julie was patient and friendly. She brought different sizes and styles of dresses for me to try on until I found the perfect one to wear for my son’s wedding.”

Helpful Report

Posted 2 months ago

Hi Diana, Thank you for your lovely feedback. We’re delighted that Julie in our Hobbs Bury St Edmunds store looked after you and helped you find the perfect dress for your son’s wedding. We’ll pass your kind words to Julie and I’m sure she’ll be thrilled. best wishes for your son's wedding ! We appreciate your support and look forward to welcoming you back soon. Kind regards, Team Hobbs

Posted 2 months ago

“The top was ordered at Easter so it took 3 days to despatch. Evri then took 11 days to deliver it after arriving at the delivery depot. I live rurally and the courier said he can't afford to come out here very often. Whilst this doesn't reflect well on Evri, it doesn't reflect well on Hobbs either.”

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Posted 2 months ago

“As a short plus size, I appreciate the range of options in sizing offered as well as the range of products”

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Posted 2 months ago

Hi Sarah, Thank you for your review. We’re glad you appreciate the sizing options and product range. We appreciate your support and look forward to welcoming you back soon. Kind regards, Team Hobbs

Posted 2 months ago

“Love the brand, the quality and value. Online is super easy and the staff in store offer, without exception, the very best customer experience.”

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Posted 2 months ago

Hi Annette, Thank you for your wonderful feedback. We’re thrilled you love our Hobbs brand, the quality, and value, and that you have a positive online and in-store experience. We’ll ensure the great service continues. Thank you for your support and we look forward to welcoming you back soon. Kind regards, Team Hobbs

Posted 2 months ago

“Tried on for size in store, v helpful staff, but not in the co,out I wanted. Easy and quick to order online. Arrived in good time. Perfect.”

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Posted 2 months ago

Hi Frances, Thank you for your lovely feedback. We’re glad our team could help in-store, and that your online order for the Selborne Jacket arrived quickly and met your expectations. Thank you for your support and we look forward to welcoming you back soon. Kind regards, Team Hobbs

Posted 2 months ago

“Just what was required”

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Posted 2 months ago

Hi there, Thank you for your review. We’re glad Hobbs met your needs. Kind regards, Team Hobbs

Posted 2 months ago

“Beautiful clothes, dispatched on time, packaged really well. Good communication”

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Posted 2 months ago

Hi Elizabeth, Thank you for your lovely feedback. We’re glad you’re happy with our Hobbs clothes, dispatch timing, packaging, and communication. I hope you enjoy wearing your beautiful Agnes Dress. Kind regards, Team Hobbs

Posted 2 months ago

“Love the brand. Can't recommend them enough. Sizes fit 99% of time. Always great styles, seasonal wear and party wear. But don't wait if you see something you love. Things sell out fast! Please sell more variety of sizes in store so I can pick up vs order.”

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Posted 2 months ago

Hi Jennifer, Thank you for the kind words and for sharing your experience. We’re glad you love our Hobbs brand and our styles. We’ll pass your note about more size variety in-store to the team. In the meantime, if you see something you love, don’t wait—stock moves quickly. Kind regards, Team Hobbs

Posted 2 months ago

“Lovely dress, with self coloured linning , love it!”

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Posted 2 months ago

Hi Gillian, Thank you for your lovely feedback. We’re thrilled you love your Hobbs Daria Contrast Broderie Dress and the self-coloured lining. I hope that you will enjoy wearing it on many occasions. Thank you for your support and we look forward to welcoming you back soon. Kind regards, Team Hobbs

Posted 2 months ago

“So beautiful dress”

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Posted 2 months ago

Hi Philomena, Thank you for your lovely feedback. We’re thrilled you find the Rosette Broderie Dress beautiful. I hope that you will enjoy wearing the dress for many occasions. We appreciate your support and look forward to welcoming you back soon. Kind regards, Team Hobbs

Posted 2 months ago

“Hobbs is one of my “go to” retailers when I want something new. Extremely rare for me to return anything. Always happy with styles & fabrics. Love the discounts too, which is usually when I’m tempted. Have been a very long-standing customer. Initially both online & instore. Now tend to do online only.”

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Posted 2 months ago

Hi Andrea, Thank you for your lovely feedback. We’re glad you find the Georgia Slingbacks Buttery yellow colour summery and the fit is so comfortable. We’ll pass on your suggestion about more colours, and yes, a black pair is coming soon—great to hear how you’d style them with jeans or a dress. Kind regards, Team Hobbs

Posted 2 months ago

“Good service”

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Posted 2 months ago

Hi Patricia, Thank you for your feedback. We’re glad you had a positive experience with our service. Thank you for your support and we look forward to welcoming you back soon. Kind regards, Team Hobbs

Posted 2 months ago

“Love these wedge sandals. They're ideal for summer and go with most things. Can't wait to wear them”

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Posted 2 months ago

Hi Pam, Thank you for your lovely review. We’re thrilled you love the Alyssa Leather Espadrilles and that they’re perfect for summer. Enjoy wearing them! Kind regards, Team Hobbs

Posted 2 months ago

“One of my favourite stores Clothes are immaculate and beautiful Purchases never fail to impress”

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Posted 2 months ago

Hi Denise, Thank you for your lovely feedback and for choosing Hobbs. We’re thrilled you feel our clothes are immaculate and beautiful. We do appreciate your support and look forward to welcoming you back soon. Kind regards, Team Hobbs

Posted 2 months ago

“Hobbs online shopping is very straightforward to navigate, also timescales for delivery and returning items are quick and easy.”

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Posted 2 months ago

Hi Susan, Thank you for your lovely feedback. We’re glad you find our Hobbs online shopping straightforward and that delivery and returns are quick and easy too. We’ll keep working to maintain those standards. Kind regards, Team Hobbs

Posted 2 months ago

“Hobbs have great design and quality”

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Posted 2 months ago

Hi there, Thank you for your fantastic feedback. We’re thrilled you’re happy with our Hobbs designs and the quality too. Thank you for your support and we look forward to welcoming you back soon. Kind regards, Team Hobbs

Posted 2 months ago

“Love Hobbs. Has a wide range of styles. Plenty to choose from for all shapes and sizes.”

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Posted 2 months ago

Hi Joy, Thank you for your lovely review. We’re thrilled you enjoy Hobbs and the wide range for all shapes and sizes. Kind regards, Team Hobbs

Posted 2 months ago

“Muy buena calidad y tiempo de entrega”

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Posted 2 months ago

Hola Patricia, Muchas gracias por tus palabras. Nos alegra saber que la calidad y el tiempo de entrega han sido de tu satisfacción. Si necesitas algo más, estamos aquí para ayudarte. Un cordial saludo, Equipo Hobbs

Posted 2 months ago

“Hobbs never fails to deliver quality products”

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Posted 2 months ago

Hi Iman, Thank you for your feedback. We’re delighted to hear you’re enjoying Hobbs’ quality products. Kind regards, Team Hobbs

Posted 2 months ago

“Fabulous! brought for a wedding , I felt feminine confident and striking in this dress.”

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Posted 2 months ago

Hi Clare, Thank you for your fabulous feedback. We’re delighted the Bethany Embroidered Dress made you feel feminine, confident and striking for the wedding. We hope that you will enjoy wearing the dress for many occasions. Kind regards, Team Hobbs

Posted 2 months ago

Hobbs is rated 4.4 based on 5,618 reviews