Hobbs Reviews

Name: Hobbs
Rating: 4.40

4.4 Rating 3,700 Reviews

87 %

of reviewers recommend Hobbs

4.4

Based on 3,700 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Hobbs:

Over the decades, Hobbs has evolved from a small shoe label into a womenswear brand synonymous with the best of British design. Drawing on a rich heritage yet always looking forward, our collections are designed to answer the needs of the life-loving modern woman.

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“My first Hobbs purchase and I wasn’t disappointed. The dress fits perfectly, it is so well made and the fabric hangs beautifully”

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Posted 2 months ago

“I live in northern Sweden. Received my package from Hobbs a few days after ordering. Good quality clothes, large in size (Hobbs EU 46/UK 18 corresponds to Swedish size 42/44).”

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Posted 2 months ago

“Classic clothes that always look professional but up to date”

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Posted 2 months ago

“Fits beautifully”

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Posted 2 months ago

“I am always satisfied with the quality and style of Hobbs clothes, and delivery is always on time.”

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Posted 2 months ago

“Great clothes, however, ordered a gift box, but never received one.”

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Posted 2 months ago

“Always good quality and excellent designs.”

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Posted 2 months ago

“Poor quality bag for the money.”

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Posted 2 months ago

Hi Janet, We’re sorry to hear you’re unhappy with the bag's quality. Your feedback is important to us and we’ll pass this on to the team to review. If you require any help with this order, please do reach out to us.

Posted 2 months ago

“It has not arrived and it is impossible to speak to anyone at Hobbs to see what is going on. Very poor service.”

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Posted 2 months ago

Hi Marion, We’re really sorry to hear your Hobbs item hasn’t arrived and that you’re having difficulty reaching us. This isn’t the level of service we aim for. We’ll pass your feedback to our team and would like to help resolve this as quickly as possible. Please contact our customer service team, via live chat, with your order number and any details, and we’ll investigate immediately.

Posted 2 months ago

“Shipping arrived within a week. Only issue, when we order online we cannot return it in USA Hobbs. stores. Should send the package back to London”

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Posted 2 months ago

“Very good return policy”

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Posted 2 months ago

“This coat is made of a fabulous heavyweight material but the cut and length just did not suit me so I returned it to the Kingston store. The staff were really helpful and the return was seamless. Thank you.”

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Posted 2 months ago

“What a statement dress for a special occasion. Not for dressing down. Looks great on and hides any imperfections. I would definitely recommend.”

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Posted 2 months ago

“Always great service”

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Posted 2 months ago

“Fast service.”

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Posted 2 months ago

“Beautiful dress,great quality and lovely to wear.”

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Posted 2 months ago

“It was a good quality product .. Unfortunately it was too big .. I am still awaiting refund”

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Posted 2 months ago

Hi Joanne, thanks for your review. We're glad you liked the quality, and we're sorry the size wasn't right. If you need further help with your refund, please contact us. Kind regards, Team Hobbs

Posted 2 months ago

“Great service, elegant clothing”

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Posted 2 months ago

“The fabric is lovely and the cut is OK, but the sleeves were too long as I need a petite size, so the jacket was returned. I would like to see more jackets in petite as all jackets seem to have long sleeves nowadays.”

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Posted 2 months ago

“Reliable service”

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Posted 2 months ago

Hobbs is rated 4.4 based on 3,700 reviews