Hobbs Reviews

Name: Hobbs
Rating: 4.42

4.4 Rating 5,618 Reviews

87 %

of reviewers recommend Hobbs

4.4

Based on 5,618 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Hobbs:

Over the decades, Hobbs has evolved from a small shoe label into a womenswear brand synonymous with the best of British design. Drawing on a rich heritage yet always looking forward, our collections are designed to answer the needs of the life-loving modern woman.

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“Very good fabric”

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Posted 2 months ago

“The quality is very good”

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Posted 2 months ago

“Found everything I needed for my son's wedding .”

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Posted 2 months ago

“Very pleased then, a few days later offered at 20% off - will wait before buying in future.”

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Posted 2 months ago

“Love the colour and fabric but shape did not suit me, made my bust look much bigger than usual!”

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Posted 2 months ago

“lovely quality speedy delivery”

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Posted 2 months ago

“No problems. Very efficient service and beautiful dresses. And prompt delivery.”

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Posted 2 months ago

“Looks perfect”

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Posted 2 months ago

“Disappointing to see item had been discounted from £199 to £149 just after I purchased it!”

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Posted 2 months ago

Hi Jane, We’re sorry to hear that you’re disappointed with the price change. We completely understand how frustrating this can feel when it happens shortly after a purchase. Our prices are reviewed and updated periodically in line with promotions and stock availability, so discounts may be introduced after an order has been placed. However, where an item has been reduced within your returns period, we do offer a price adjustment. If your order is eligible, we’d be happy to look into this for you—please get in touch with your order details so we can assist.

Posted 2 months ago

“The courier service was terrible. Also i received an e mail a week later offering 25% off the dress.”

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Posted 2 months ago

Hi there, We’re very sorry to hear about your experience with the courier service and appreciate you bringing this to our attention. This is not the level of service we aim to provide, and we understand how frustrating this must have been. We’re also sorry for any confusion caused by the promotional email you received after your purchase. Our offers are sent out to customers at different times as part of ongoing promotions, and we appreciate how disappointing it can feel if you’ve already placed an order. Thank you for your feedback, which we will share with both our delivery and marketing teams for review.

Posted 2 months ago

“Always great quality.”

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Posted 2 months ago

“The design is good, I looked good whenever wearing your dresses or suits”

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Posted 2 months ago

“A gorgeous jumper, great cuffs, lovely soft fabric!”

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Posted 2 months ago

“Usually good classic garments.”

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Posted 2 months ago

“The beautiful colours, and the skirt itself sits beautifully A great buy”

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Posted 2 months ago

“I love the quality of the dress I bought.”

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Posted 2 months ago

“Lovely quality clothing”

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Posted 2 months ago

“I am a regular Hobbs shopper but feel fabric quality is now not as good”

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Posted 2 months ago

Hi there, We’re very sorry to hear that the fabric quality hasn’t met your expectations. We appreciate you taking the time to share this feedback, and we understand how disappointing this can be for a regular shopper. Your comments about fabric quality will be shared with the relevant teams so we can review and improve. If you’d like, we can look into options for exchange or refund for items that didn’t meet the standard you expect. Thank you for your loyalty, and we hope to restore your confidence in shopping with us.

Posted 2 months ago

“Very pleased with fit and style lovely fabric for Spring wedding”

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Posted 2 months ago

“Lovely wedges.Very comfortable.Can’t wait to wear them .”

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Posted 2 months ago

Hobbs is rated 4.4 based on 5,618 reviews